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Configuration Management Analyst Jobs in Dallas, TX

ServiceNow CMDB Engineer

Dallas, TX · On-site

$53.50 - $73.50/hr

Drive enforcement, development, health, and data analysis that move CMDB from fragmented, source-specific practices to a mature enterprise model. Embed data-driven and AI-enabled capabilities such as ...

Analyze large CMDB datasets to identify data quality issues such as duplicate CIs, orphaned CIs, missing attributes, and relationship inconsistencies. * Document dashboard designs, data sources, KPI ...

New

Overview We are seeking a Configuration Management (CM) Engineer to own and enforce product ... reviewing applications, analyzing resumes, or assessing responses and identifying potential ...

Overview We are seeking a Configuration Management (CM) Engineer to own and enforce product ... reviewing applications, analyzing resumes, or assessing responses and identifying potential ...

Overview We are seeking a Configuration Management (CM) Engineer to own and enforce product ... reviewing applications, analyzing resumes, or assessing responses and identifying potential ...

Overview We are seeking a Configuration Management (CM) Engineer to own and enforce product ... reviewing applications, analyzing resumes, or assessing responses and identifying potential ...

Showing results 21-40

Configuration Management Analyst information

See Dallas, TX salary details

$36.6K

$83K

$123.7K

How much do configuration management analyst jobs pay per year?

As of Sep 7, 2026, the average yearly pay for configuration management analyst in Dallas, TX is $83,021.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,300.00 and $99,900.00 per year, depending on experience, location, and employer.

What is a configuration management analyst?

A Configuration Management Analyst is a professional responsible for overseeing and maintaining the integrity and consistency of a project's or organization's configuration items, such as hardware, software, documentation, and processes. They develop and implement configuration management policies, procedures, and tools to ensure that all changes are tracked, documented, and authorized. Their work helps prevent unauthorized modifications, reduces errors, and ensures compliance with industry standards. Configuration Management Analysts often work closely with IT, engineering, and project management teams.

What are some common challenges faced by configuration management analysts, and how can they be addressed?

Configuration Management Analysts often encounter challenges such as maintaining accurate and up-to-date documentation, ensuring compliance with established processes, and managing changes across multiple teams or systems. These challenges can be addressed by implementing robust version control tools, fostering clear communication between departments, and conducting regular audits of configuration items. Additionally, staying proactive in identifying potential discrepancies and providing training for team members on configuration management best practices can help ensure smooth operations.

What are the key skills and qualifications needed to thrive as a configuration management analyst, and why are they important?

To thrive as a Configuration Management Analyst, you need a solid understanding of configuration management principles, ITIL or similar frameworks, and typically a bachelor’s degree in information technology or a related field. Familiarity with configuration management tools such as ServiceNow, BMC Remedy, or Microsoft SCCM, as well as certifications like ITIL Foundation, are commonly expected. Strong attention to detail, organizational skills, and effective communication are vital soft skills for maintaining accurate records and collaborating across teams. These skills and qualifications are essential for ensuring system integrity, minimizing risks, and supporting efficient IT operations.

What is the difference between Configuration Management Analyst vs Systems Analyst?

AspectConfiguration Management AnalystSystems Analyst
Primary FocusManaging and controlling system configurations, version control, and documentationAnalyzing and designing IT systems to meet business needs
CertificationsITIL, CompTIA, or similarCBAP, PMI-PBA, or related
Work EnvironmentIT departments, project teams, government agenciesBusiness units, consulting firms, IT departments
Industry UsageTechnology, defense, government, manufacturingFinance, healthcare, technology, consulting

While both roles involve IT and systems, the Configuration Management Analyst primarily focuses on maintaining system integrity through configuration control, whereas the Systems Analyst concentrates on analyzing and designing systems to meet organizational needs. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Configuration Management Analyst jobs in Dallas, TX?

For Configuration Management Analyst jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Configuration Management Analyst jobs in Dallas, TX look for?

The top searched job categories for Configuration Management Analyst jobs in Dallas, TX are:

Infographic showing various Configuration Management Analyst job openings in Dallas, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 83% In-person, and 17% Remote job distribution, with an average salary of $83,021 per year, or $39.9 per hour.

CMDB Configuration Manager - ServiceNow

Texas Health Resources

Arlington, TX • On-site

Full-time

Medical, Dental, Retirement, PTO

Posted 5 days ago


Texas Health Resources rating

7.7

Company rating: 7.7 out of 10

Based on 346 frontline employees who took The Breakroom Quiz

165th of 898 rated healthcare providers


Job description

CMDB Configuration Manager (ServiceNow)- IT Service Management
Bring your passion to Texas Health so we are Better + Together
**Please note that the company is not currently enrolled in E-Verify**
Work location: Texas Health Resources, 612 East Lamar Blvd, Arlington, TX 76011
Primarily remote however must live in the DFW area.
Work hours: Full-time, Day shift; 40 hours, Monday - Friday, 8:00am to 5:00pm
IT Service Management highlights:
• Opportunities to learn and grow career
• Flexible Schedule - work/life balance
• Innovative, collaborative and fast-paced environment
• Join an inclusive and supportive team
Here's What You Need
Education
• Bachelor's Degree Data Analytics, Computer Science, Business, Information Technology, or relevant field. 4 Years Relevant work experience in lieu of a degree. (Required)
Experience
• 7 years experience overseeing a CMDB with large data volume, completing data integrity checks with a Bachelor's degree. (Required) or
• 11 years relevant work experience to include at least 7 years experience overseeing a CMDB with large data volume, completing data integrity checks with no degree. (Required) and
• 2 years experience working with CMDB in Service Now. (Highly Preferred)
Licenses and Certifications
• ITIL Foundation (Preferred) And
• ITIL Advanced (Preferred)
What You Will Do
The CMDB Manager is responsible for the governance, integrity, strategy, and continuous improvement of the organization's Configuration Management Database (CMDB). This role ensures that Configuration Items (CIs), relationships, and business services are accurately maintained and trusted as the authoritative source of IT infrastructure and service data. The CMDB Manager partners with IT Operations, Infrastructure, Application Teams, Asset Management, Architecture, Security, and ITSM Process Owners to establish standards, improve data quality, and maximize the value of ServiceNow CMDB capabilities.
CMDB Governance
• Establish and maintain CMDB governance policies, standards, and procedures.
• Define Configuration Item (CI) ownership and stewardship responsibilities.
• Develop and enforce naming conventions, classification standards, and mandatory data requirements.
• Lead CMDB governance committees and stakeholder reviews.
• Maintain CMDB roadmap and maturity strategy.
Data Quality & Integration
• Define CMDB health metrics and reporting.
• Monitor completeness, correctness, compliance, and relationship accuracy.
• Conduct regular audits and reconciliation activities.
• Identify and remediate duplicate, stale, orphaned, and unauthorized CIs.
• Establish continuous improvement initiatives to increase trust in CMDB data.
ServiceNow CMDB Administration
• Oversee CMDB structure, CI classes, identification rules, and reconciliation rules.
• Govern ServiceNow Discovery and Service Mapping capabilities.
• Validate automated data sources and integrations.
• Ensure alignment with Common Service Data Model (CSDM).
• Partner with ServiceNow administrators and developers on enhancements and automation.
Reporting & Analytics
• Develop executive dashboards and operational reports.
• Measure CMDB maturity and adoption.
• Present KPIs and recommendations to leadership.
• Track compliance with governance standards
Leadership & Continuous Improvement
• Drive enterprise CMDB adoption.
• Facilitate stakeholder training and awareness.
• Lead process improvement efforts and automation initiatives.
• Develop and maintain SOPs, process documentation, and governance artifacts.
Additional perks of being a Texas Health CMDB Configuration Manager
• Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, student Loan forgiveness as well as several other benefits.
• Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.
• Strong Unit Based Council (UBC).
• A supportive, team environment with outstanding opportunities for growth.
Learn more about our culture, benefits, and recent awards.
Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org.
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About Texas Health Resources

Sourced by ZipRecruiter

Texas Health Resources is a major player in the healthcare industry, located in Arlington, TX, US. With its roots dating back to 1922, and an amalgamation of multiple area hospitals in 1982, the organization has since evolved into one of the largest faith-based, nonprofit health systems in the United States, taking care and improving the health of people in the communities it serves. Staying aligned with its aim to enhance public health, the company's core services encompass a wide range of medical treatments, general wellness programs, fitness, and rehabilitation, continually expanding its healthcare infrastructure, and establishing collaborations for advanced medical research.

Industry

Outpatient health care

Company size

10,000+ Employees

Headquarters location

Arlington, TX, US

Year founded

1997