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Configuration Management Analyst Jobs in Dallas, TX

Mastech Digital

Change Management Analyst

Irving, TX · On-site

... CMDB is a plus. * Working knowledge of ITIL change management practices and Change Advisory Board ... Strong analytical skills; ability to spot trends data into recommendations. * Strong written and ...

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Configuration Management Analyst information

See Dallas, TX salary details

$36.6K

$83K

$123.7K

How much do configuration management analyst jobs pay per year?

As of Aug 7, 2026, the average yearly pay for configuration management analyst in Dallas, TX is $83,021.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,300.00 and $99,900.00 per year, depending on experience, location, and employer.

What is the difference between Configuration Management Analyst vs Systems Analyst?

AspectConfiguration Management AnalystSystems Analyst
Primary FocusManaging and controlling system configurations, version control, and documentationAnalyzing and designing IT systems to meet business needs
CertificationsITIL, CompTIA, or similarCBAP, PMI-PBA, or related
Work EnvironmentIT departments, project teams, government agenciesBusiness units, consulting firms, IT departments
Industry UsageTechnology, defense, government, manufacturingFinance, healthcare, technology, consulting

While both roles involve IT and systems, the Configuration Management Analyst primarily focuses on maintaining system integrity through configuration control, whereas the Systems Analyst concentrates on analyzing and designing systems to meet organizational needs. Understanding these differences helps in choosing the right career path or job search focus.

What are some common challenges faced by configuration management analysts, and how can they be addressed?

Configuration Management Analysts often encounter challenges such as maintaining accurate and up-to-date documentation, ensuring compliance with established processes, and managing changes across multiple teams or systems. These challenges can be addressed by implementing robust version control tools, fostering clear communication between departments, and conducting regular audits of configuration items. Additionally, staying proactive in identifying potential discrepancies and providing training for team members on configuration management best practices can help ensure smooth operations.

What are the key skills and qualifications needed to thrive as a configuration management analyst, and why are they important?

To thrive as a Configuration Management Analyst, you need a solid understanding of configuration management principles, ITIL or similar frameworks, and typically a bachelor’s degree in information technology or a related field. Familiarity with configuration management tools such as ServiceNow, BMC Remedy, or Microsoft SCCM, as well as certifications like ITIL Foundation, are commonly expected. Strong attention to detail, organizational skills, and effective communication are vital soft skills for maintaining accurate records and collaborating across teams. These skills and qualifications are essential for ensuring system integrity, minimizing risks, and supporting efficient IT operations.

What is a configuration management analyst?

A Configuration Management Analyst is a professional responsible for overseeing and maintaining the integrity and consistency of a project's or organization's configuration items, such as hardware, software, documentation, and processes. They develop and implement configuration management policies, procedures, and tools to ensure that all changes are tracked, documented, and authorized. Their work helps prevent unauthorized modifications, reduces errors, and ensures compliance with industry standards. Configuration Management Analysts often work closely with IT, engineering, and project management teams.
What are popular job titles related to Configuration Management Analyst jobs in Dallas, TX? For Configuration Management Analyst jobs in Dallas, TX, the most frequently searched job titles are:
What job categories do people searching Configuration Management Analyst jobs in Dallas, TX look for? The top searched job categories for Configuration Management Analyst jobs in Dallas, TX are:
Configuration Management Analyst jobs near you
Infographic showing various Configuration Management Analyst job openings in Dallas, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 83% In-person, and 17% Remote job distribution, with an average salary of $83,021 per year, or $39.9 per hour.

Principal Configuration Management Analyst (CSDM)

Fidelity Investments

Westlake, TX

Full-time

Re-posted 7 days ago

Fidelity Investments rating

8.7

Company rating: 8.7 out of 10

Based on 271 frontline employees who took The Breakroom Quiz

15th of 150 rated financial services

Job description

Job Description:

Note: Fidelity is not providing immigration sponsorship for this position.

The Role

We are seeking a talented individual to assist the Configuration Management CoE, with a strong focus on Common Service Data Model (CSDM) implementation. The Configuration Management Analyst will derive insights from available data and develop recommendations for process improvements. This role supports CMDB updates and analysis, and drives CSDM adoption across IT configuration data.

  • Assist with the migration of CMDB into the CSDM data management model

  • Provide accurate data through reporting for annual maintenance and validation

  • Engage with strategic projects to ensure Configuration Management can deliver required functionality within project timeframes

  • Support the IT lifecycle management plan for all equipment, hardware, and software within scope

The Expertise and Skills You Bring

  • Exceptional management, analytical, communication, conceptual thinking, project management, and problem-solving capabilities

  • Self-motivated team player who brings energy, enthusiasm, and intellectual curiosity to the role

  • Perform operational activities as defined by Configuration Management (CM) policies and procedures

  • Experience with CSDM and operational use within ServiceNow CMDB

  • Fulfill CM service requests as assigned

  • Mentor the organization on CM services, concepts, policies, and procedures

  • Oversee the design, coding, and testing of reports as needed

  • Collect and report on metrics as required

  • Identifying and reporting on noncompliance situations

  • Perform CM audits as directed

  • Identifying service improvement opportunities

  • Mentor and help direct Configuration Management specialists

  • Strong understanding of the ServiceNow platform and ITIL processes

  • Leverage data skills to evaluate opportunities through the lens of objectivity, optionality, and clear considerations

  • You establish and maintain effective relationships in a highly matrixed environment

  • 3 plus years of data / process analysis experience

  • Thorough understanding of IT service portfolio development and governance, including: definition, design, and standard operating models

  • 3 plus years of ITSM / ITIL service management related work experience

  • Experience and expertise with service management platform tools, preferably ServiceNow

The Fidelity Enterprise Infrastructure organization is looking for a Principal Configuration Manager. This role will be responsible for enabling configuration management data integrity and facilitating processes that mature the CMDB.

The Team

As part of Enterprise Infrastructure, the Foundational Tools Team is driving an improved user experience for our partners by delivering industry-aligned practices, technologies, and data integrations.

Fidelity's Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Certifications:Category:Information Technology

Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

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