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Configuration Associate Jobs in Jacksonville, FL

L2 Tech support

Jacksonville, FL · On-site

$50 - $55/hr

L2 Tech support - Site Migrations Associate needs to work from customer site (all 5 days a week ... Printers: Support all printers, support network configuration, driver installation, and vendor ...

Industry/Sector Not Applicable Specialism Oracle Management Level Senior Associate & Summary A ... User Security Configuration and Management; and, Report Development. Demonstrates thorough ...

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Configuration Associate information

See Jacksonville, FL salary details

$34.7K

$88.9K

$133.9K

How much do configuration associate jobs pay per year?

As of Aug 9, 2026, the average yearly pay for configuration associate in Jacksonville, FL is $88,890.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,400.00 and $103,800.00 per year, depending on experience, location, and employer.

What is the difference between Configuration Associate vs Data Analyst?

AspectConfiguration AssociateData Analyst
Required CredentialsTypically a bachelor's degree in IT, computer science, or related fieldsBachelor's degree in statistics, data science, or related fields; certifications like SQL or Tableau are common
Work EnvironmentTech or IT departments, often in corporate or manufacturing settingsBusiness, finance, or tech sectors; working with data teams or departments
Employer & Industry UsageUsed in industries like manufacturing, IT, and logistics for system setupCommon in finance, marketing, and consulting for data analysis tasks

The Configuration Associate primarily focuses on system setup, configuration, and technical support within IT or manufacturing environments. In contrast, Data Analysts interpret data to inform business decisions. While both roles require analytical skills and technical knowledge, their core responsibilities and industry applications differ significantly.

What are some common challenges configuration associates face when managing multiple client projects simultaneously?

Configuration Associates often juggle several client projects at once, each with unique requirements and timelines. A common challenge is prioritizing tasks effectively while ensuring accuracy in configuring systems according to client specifications. Clear communication with both internal teams and clients is critical to prevent misunderstandings or delays. Additionally, adapting quickly to changes in project scope or client feedback is important for maintaining project momentum and client satisfaction.

What are the key skills and qualifications needed to thrive as a configuration associate?

To excel as a Configuration Associate, a strong attention to detail, analytical skills, and a solid understanding of data management or configuration processes—often supported by a relevant degree or equivalent experience—are essential. Familiarity with configuration management tools, databases, and systems such as ERP or CRM platforms, as well as proficiency with Microsoft Excel, is typically required. Strong organizational abilities, problem-solving aptitude, and effective communication set outstanding Configuration Associates apart. These skills are vital for ensuring accuracy, efficiency, and seamless implementation of product or system configurations in support of business operations.

What is a configuration associate?

Configuration Associates are professionals responsible for setting up, customizing, and maintaining software or hardware systems according to organizational or client specifications. Their role often includes reviewing technical requirements, configuring products or platforms, ensuring compliance with standards, and troubleshooting issues during or after implementation. They work closely with other IT teams or clients to make sure systems are optimized and meet all operational needs. Strong attention to detail, technical aptitude, and communication skills are essential for this position.

Is configuration management a good job?

Configuration management is a valuable role that involves maintaining and controlling software or system configurations, often requiring knowledge of tools like Ansible, Puppet, or Chef. It offers opportunities in IT, DevOps, and systems administration, with a focus on ensuring consistency and stability in technology environments. The job typically requires attention to detail, problem-solving skills, and sometimes certifications, making it a stable career choice for those interested in technology management.
What are the most commonly searched types of Configuration jobs in Jacksonville, FL? The most popular types of Configuration jobs in Jacksonville, FL are:
What are popular job titles related to Configuration Associate jobs in Jacksonville, FL? For Configuration Associate jobs in Jacksonville, FL, the most frequently searched job titles are:
What job categories do people searching Configuration Associate jobs in Jacksonville, FL look for? The top searched job categories for Configuration Associate jobs in Jacksonville, FL are:
Infographic showing various Configuration Associate job openings in Jacksonville, FL as of June 2026, with employment types broken down into 65% Full Time, 32% Part Time, 1% Temporary, and 2% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $88,890 per year, or $42.7 per hour.

Client Operations Associate

Intercontinental Exchange Holdings, Inc.

Jacksonville, FL • On-site

Full-time

Re-posted 25 days ago


Job description

Overview

Job Purpose

ICE Mortgage Technology seeks a motivated and client-focused professional to join its Client Operations organization in the role of Client Operations Associate. This position is designed for recent college graduates pursuing an entry-level opportunity at the intersection of financial technology and client services.

Prior experience in the mortgage industry is not required; comprehensive training will be provided. Candidates are expected to demonstrate intellectual curiosity, strong communication skills, and a commitment to professional growth. The Client Operations Associate will develop proficiency across three core disciplines within the client-facing organization: Client Support, Product Delivery, and Implementations & Professional Services.

Responsibilities

  • Client Support
    • Serve as a primary point of contact for clients utilizing ICE Mortgage Technology software solutions, responding to inquiries with professionalism and urgency
    • Troubleshoot and resolve client issues in a timely manner, leveraging available resources including knowledge bases and internal tools
    • Accurately document all client interactions and case details within the organizational CRM system (Salesforce)
    • Identify and escalate complex or systemic issues to appropriate internal teams, ensuring clear and timely communication with clients throughout the resolution process
    • Support first-call resolution objectives while maintaining high standards of service quality and client satisfaction
  • Product Delivery
    • Support the coordination and delivery of product updates, enhancements, and releases to clients
    • Participate in the product defect and enhancement feedback process by accurately identifying issues and communicating resolution status to relevant stakeholders
    • Collaborate with cross-functional teams including Product, Engineering, and Account Management to ensure a consistent client experience throughout product changes
    • Assist in the preparation and distribution of client-facing communications, release documentation, and training materials
  • Implementations & Professional Services
    • Support the onboarding and implementation of new clients onto ICE Mortgage Technology platforms
    • Assist project teams in coordinating client-facing activities, system configuration tasks, and project documentation
    • Guide clients through system setup, workflow configuration, and integration processes to facilitate a successful go-live experience
    • Contribute to process documentation, workflow mapping, and continuous improvement initiatives across client operations

Knowledge and Experience

  • Bachelor's degree in Business, Finance, Communications, Information Technology, Operations Management, or a related field
  • No prior mortgage industry experience required; comprehensive onboarding and role-specific training will be provided
  • Exceptional written and verbal communication skills, with the ability to convey information clearly and professionally to varied audiences
  • Strong organizational skills with demonstrated ability to manage competing priorities and meet established deadlines
  • Ability to work collaboratively across teams and adapt effectively in a fast-paced, dynamic environment
  • Commitment to professional development and a strong interest in mortgage technology and client-facing operations

Technical and Preferred Skills

  • Proficiency in Microsoft Office Suite, with particular emphasis on Excel
  • Familiarity with data analysis or reporting tools such as Power BI, Tableau, SQL, or AI tools is preferred
  • Demonstrated aptitude for technology and willingness to develop proficiency in mortgage-specific software platforms, including ICE's MSP and Encompass solutions
  • Analytical mindset with the ability to identify trends, diagnose problems, and formulate solutions
  • Foundational knowledge of APIs, webhooks, or technical integration concepts is beneficial but not required
----------Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.Employment Type: FULL_TIME