The Client Operations Associate will develop proficiency across three core disciplines within the ... Guide clients through system setup, workflow configuration, and integration processes to facilitate ...
The Client Operations Associate will develop proficiency across three core disciplines within the ... Guide clients through system setup, workflow configuration, and integration processes to facilitate ...
Associate Business Process Consultant Level: Associate Location: Remote USA Travel: Up to 15 ... Support evaluation of risks in proposed configuration and process designs; anticipate, mitigate ...
Associate Business Process Consultant Level: Associate Location: Remote USA Travel: Up to 15 ... Support evaluation of risks in proposed configuration and process designs; anticipate, mitigate ...
Associate Business Process Consultant Level: Associate Location: Remote USA Travel: Up to 15 ... Support evaluation of risks in proposed configuration and process designs; anticipate, mitigate ...
Associate Business Process Consultant Level: Associate Location: Remote USA Travel: Up to 15 ... Support evaluation of risks in proposed configuration and process designs; anticipate, mitigate ...
Associate Location: Remote USA Travel: Up to 15% Degree of Independence Performs work with support ... Participate in ServiceNow development projects by shadowing and gradually taking on configuration ...
Associate Location: Remote USA Travel: Up to 15% Degree of Independence Performs work with support ... Participate in ServiceNow development projects by shadowing and gradually taking on configuration ...
Associate Location: Remote USA Travel: Up to 15% Degree of Independence Performs work with support ... Participate in ServiceNow development projects by shadowing and gradually taking on configuration ...
Associate Location: Remote USA Travel: Up to 15% Degree of Independence Performs work with support ... Participate in ServiceNow development projects by shadowing and gradually taking on configuration ...
L2 Tech support
Jacksonville, FL · On-site
$50 - $55/hr
L2 Tech support - Site Migrations Associate needs to work from customer site (all 5 days a week ... Printers: Support all printers, support network configuration, driver installation, and vendor ...
Quick apply
L2 Tech support
Jacksonville, FL · On-site
$50 - $55/hr
L2 Tech support - Site Migrations Associate needs to work from customer site (all 5 days a week ... Printers: Support all printers, support network configuration, driver installation, and vendor ...
Industry/Sector Not Applicable Specialism Oracle Management Level Senior Associate & Summary A ... User Security Configuration and Management; and, Report Development. Demonstrates thorough ...
Industry/Sector Not Applicable Specialism Oracle Management Level Senior Associate & Summary A ... User Security Configuration and Management; and, Report Development. Demonstrates thorough ...
Database Associate
Jacksonville, FL · On-site
$57K - $71K/yr
The Database Associate will be responsible for supporting database maintenance and security by ... Primary Responsibilities * Assist in the installation, configuration, and maintenance of database ...
Database Associate
Jacksonville, FL · On-site
$57K - $71K/yr
The Database Associate will be responsible for supporting database maintenance and security by ... Primary Responsibilities * Assist in the installation, configuration, and maintenance of database ...
Maintain system documentation, configuration management records, and Standard Operating Procedures ... Microsoft Certified Solutions Associate (MCSA) certification must be obtained within six months of ...
Maintain system documentation, configuration management records, and Standard Operating Procedures ... Microsoft Certified Solutions Associate (MCSA) certification must be obtained within six months of ...
ServiceNow HR Senior Business Process Consultant
Jacksonville Beach, FL · Remote
$93K - $114K/yr
Required Job Summary The Associate Business Process Consultant supports the design, testing, and ... Support evaluation of risks in proposed configuration and process designs; anticipate, mitigate ...
ServiceNow HR Senior Business Process Consultant
Jacksonville Beach, FL · Remote
$93K - $114K/yr
Required Job Summary The Associate Business Process Consultant supports the design, testing, and ... Support evaluation of risks in proposed configuration and process designs; anticipate, mitigate ...
Workstation Technician
$17.75 - $21.50/hr
... configuration and software installation. * OR Associates degree. * OR two years Technical School training in Computers, Technology, Electronics or a related field. Excellent verbal and written ...
Quick apply
Workstation Technician
$17.75 - $21.50/hr
... configuration and software installation. * OR Associates degree. * OR two years Technical School training in Computers, Technology, Electronics or a related field. Excellent verbal and written ...
ServiceNow HR Senior Business Process Consultant
Jacksonville Beach, FL · On-site +1
$93K - $114K/yr
Required Job Summary The Associate Business Process Consultant supports the design, testing, and ... Support evaluation of risks in proposed configuration and process designs; anticipate, mitigate ...
ServiceNow HR Senior Business Process Consultant
Jacksonville Beach, FL · On-site +1
$93K - $114K/yr
Required Job Summary The Associate Business Process Consultant supports the design, testing, and ... Support evaluation of risks in proposed configuration and process designs; anticipate, mitigate ...
Workstation Technician
$17.75 - $21.50/hr
... configuration and software installation. * OR Associates degree. * OR two years Technical School training in Computers, Technology, Electronics or a related field. Excellent verbal and written ...
Quick apply
Workstation Technician
$17.75 - $21.50/hr
... configuration and software installation. * OR Associates degree. * OR two years Technical School training in Computers, Technology, Electronics or a related field. Excellent verbal and written ...
Creates, analyzes and supports provider and ancillary templates and scheduling configuration to ... Bachelor's degree in an applicable field (Business or Associate degree plus two years medical ...
Creates, analyzes and supports provider and ancillary templates and scheduling configuration to ... Bachelor's degree in an applicable field (Business or Associate degree plus two years medical ...
Required Qualifications • 5+ years managing technical infrastructure or IT operations programs • Demonstrated experience with network/device discovery and CMDB tooling (ServiceNow Discovery ...
Required Qualifications • 5+ years managing technical infrastructure or IT operations programs • Demonstrated experience with network/device discovery and CMDB tooling (ServiceNow Discovery ...
SAP FICO Functional Lead- Remote with some travel
Saint Augustine, FL · On-site +1
$80 - $120/hr
... Associate Practice Lead for the Client's SAP FICO Group. Essential Job Functions: • Manage a team responsible for SAP package software application implementation through configuration and ...
SAP FICO Functional Lead- Remote with some travel
Saint Augustine, FL · On-site +1
$80 - $120/hr
... Associate Practice Lead for the Client's SAP FICO Group. Essential Job Functions: • Manage a team responsible for SAP package software application implementation through configuration and ...
Information Technology_USA - USA_Developer
Jacksonville, FL · On-site
$52.25 - $65/hr
... EPM Associate (Hands on Delivery Expert) Focus: Planning (EPBCS / PBCS), ARCS & Transaction ... This role focuses on configuration, execution, and close collaboration with business users.
Information Technology_USA - USA_Developer
Jacksonville, FL · On-site
$52.25 - $65/hr
... EPM Associate (Hands on Delivery Expert) Focus: Planning (EPBCS / PBCS), ARCS & Transaction ... This role focuses on configuration, execution, and close collaboration with business users.
As a Senior Associate you analyze complex problems, mentor others, and maintain rigorous standards ... and GIS configuration - Building trusted client relationships - Providing guidance to less ...
As a Senior Associate you analyze complex problems, mentor others, and maintain rigorous standards ... and GIS configuration - Building trusted client relationships - Providing guidance to less ...
... EPM Associate (Hands on Delivery Expert) Focus: Planning (EPBCS / PBCS), ARCS & Transaction ... This role focuses on configuration, execution, and close collaboration with business users.
... EPM Associate (Hands on Delivery Expert) Focus: Planning (EPBCS / PBCS), ARCS & Transaction ... This role focuses on configuration, execution, and close collaboration with business users.
SAP Extended Warehouse Management (EWM) Consultant I
Jacksonville, FL · On-site
$85K - $107K/yr
Position Summary The SAP EWM Consultant provides expertise in the design, configuration, and ... Mentors associate-level team members and contributes to knowledge sharing. * Travels up to 50% to ...
Quick apply
SAP Extended Warehouse Management (EWM) Consultant I
Jacksonville, FL · On-site
$85K - $107K/yr
Position Summary The SAP EWM Consultant provides expertise in the design, configuration, and ... Mentors associate-level team members and contributes to knowledge sharing. * Travels up to 50% to ...
Configuration Associate information
See Jacksonville, FL salary details
$34.7K - $43.8K
3% of jobs
$43.8K - $52.8K
2% of jobs
$52.8K - $61.8K
7% of jobs
$61.8K - $70.8K
12% of jobs
$71.1K is the 25th percentile. Wages below this are outliers.
$70.8K - $79.8K
14% of jobs
The median wage is $86.4K / yr.
$79.8K - $88.8K
16% of jobs
$88.8K - $97.8K
17% of jobs
$101K is the 75th percentile. Wages above this are outliers.
$97.8K - $106.8K
11% of jobs
$106.8K - $115.9K
5% of jobs
$115.9K - $124.9K
5% of jobs
$124.9K - $133.9K
7% of jobs
$34.7K
$88.9K
$133.9K
How much do configuration associate jobs pay per year?
What is the difference between Configuration Associate vs Data Analyst?
| Aspect | Configuration Associate | Data Analyst |
|---|---|---|
| Required Credentials | Typically a bachelor's degree in IT, computer science, or related fields | Bachelor's degree in statistics, data science, or related fields; certifications like SQL or Tableau are common |
| Work Environment | Tech or IT departments, often in corporate or manufacturing settings | Business, finance, or tech sectors; working with data teams or departments |
| Employer & Industry Usage | Used in industries like manufacturing, IT, and logistics for system setup | Common in finance, marketing, and consulting for data analysis tasks |
The Configuration Associate primarily focuses on system setup, configuration, and technical support within IT or manufacturing environments. In contrast, Data Analysts interpret data to inform business decisions. While both roles require analytical skills and technical knowledge, their core responsibilities and industry applications differ significantly.
What are some common challenges configuration associates face when managing multiple client projects simultaneously?
What are the key skills and qualifications needed to thrive as a configuration associate?
What is a configuration associate?
Is configuration management a good job?

Full-time
Re-posted 25 days ago
Job description
Job Purpose
ICE Mortgage Technology seeks a motivated and client-focused professional to join its Client Operations organization in the role of Client Operations Associate. This position is designed for recent college graduates pursuing an entry-level opportunity at the intersection of financial technology and client services.
Prior experience in the mortgage industry is not required; comprehensive training will be provided. Candidates are expected to demonstrate intellectual curiosity, strong communication skills, and a commitment to professional growth. The Client Operations Associate will develop proficiency across three core disciplines within the client-facing organization: Client Support, Product Delivery, and Implementations & Professional Services.
Responsibilities
- Client Support
- Serve as a primary point of contact for clients utilizing ICE Mortgage Technology software solutions, responding to inquiries with professionalism and urgency
- Troubleshoot and resolve client issues in a timely manner, leveraging available resources including knowledge bases and internal tools
- Accurately document all client interactions and case details within the organizational CRM system (Salesforce)
- Identify and escalate complex or systemic issues to appropriate internal teams, ensuring clear and timely communication with clients throughout the resolution process
- Support first-call resolution objectives while maintaining high standards of service quality and client satisfaction
- Product Delivery
- Support the coordination and delivery of product updates, enhancements, and releases to clients
- Participate in the product defect and enhancement feedback process by accurately identifying issues and communicating resolution status to relevant stakeholders
- Collaborate with cross-functional teams including Product, Engineering, and Account Management to ensure a consistent client experience throughout product changes
- Assist in the preparation and distribution of client-facing communications, release documentation, and training materials
- Implementations & Professional Services
- Support the onboarding and implementation of new clients onto ICE Mortgage Technology platforms
- Assist project teams in coordinating client-facing activities, system configuration tasks, and project documentation
- Guide clients through system setup, workflow configuration, and integration processes to facilitate a successful go-live experience
- Contribute to process documentation, workflow mapping, and continuous improvement initiatives across client operations
Knowledge and Experience
- Bachelor's degree in Business, Finance, Communications, Information Technology, Operations Management, or a related field
- No prior mortgage industry experience required; comprehensive onboarding and role-specific training will be provided
- Exceptional written and verbal communication skills, with the ability to convey information clearly and professionally to varied audiences
- Strong organizational skills with demonstrated ability to manage competing priorities and meet established deadlines
- Ability to work collaboratively across teams and adapt effectively in a fast-paced, dynamic environment
- Commitment to professional development and a strong interest in mortgage technology and client-facing operations
Technical and Preferred Skills
- Proficiency in Microsoft Office Suite, with particular emphasis on Excel
- Familiarity with data analysis or reporting tools such as Power BI, Tableau, SQL, or AI tools is preferred
- Demonstrated aptitude for technology and willingness to develop proficiency in mortgage-specific software platforms, including ICE's MSP and Encompass solutions
- Analytical mindset with the ability to identify trends, diagnose problems, and formulate solutions
- Foundational knowledge of APIs, webhooks, or technical integration concepts is beneficial but not required
About IntercontinentalExchange
Sourced by ZipRecruiter
Company size
5,001 - 10,000 Employees
Headquarters location
Atlanta, GA, US
Year founded
1990