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Configuration Analyst Jobs in Gilbert, AZ (NOW HIRING)

Conflux Systems

Service now CMDB

Phoenix, AZ · On-site

Primary responsibilities include administering and maintaining the ServiceNow CMDB and related ITSM ... analytical, documentation, communication, and problem-solving skills.

Prophecy Technologies

AppTio Engineer

Phoenix, AZ · On-site

The position requires hands-on experience in data ETL, data analysis, system configuration, troubleshooting, and API integration, configuration, and consumption. Familiarity with Agile development ...

Conflux Systems

Service now CMDB

Phoenix, AZ · On-site

$52.50 - $72.25/hr

... CMDB, with a strong focus on Oracle Cloud Infrastructure inventory integration and cloud asset ... analytical, documentation, communication, and problem-solving skills.

Vir Healthway

Service now CMDB

Phoenix, AZ · On-site

$53.50 - $73.75/hr

... CMDB, with a strong focus on Oracle Cloud Infrastructure inventory integration and cloud asset ... analytical, documentation, communication, and problem-solving skills.

Ztek Consulting

AppTio Engineer

Phoenix, AZ · On-site

$100K - $120K/yr

Data Analysis * Trouble shooting * System Configuration * Software Development * Tech Portfolio Management or IT Financial Management skills a plus * SaaS ERP System Configuration skills a plus Roles ...

MDAEdge

ServiceNow Developer (CMDB Developer)

Chandler, AZ · On-site

$53 - $73/hr

... analysis, reconciliation, and audits to maintain CMDB data integrity. • Work with stakeholders to gather requirements, estimate tasks, and deliver solutions. • Troubleshoot issues related to CMDB ...

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All JobsConfiguration Analyst JobsConfiguration Analyst Jobs in Gilbert, AZ

Configuration Analyst information

See Gilbert, AZ salary details

$14

$38

$63

How much do configuration analyst jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for configuration analyst in Gilbert, AZ is $38.45, according to ZipRecruiter salary data. Most workers in this role earn between $28.41 and $49.23 per hour, depending on experience, location, and employer.

What is a configuration analyst?

A configuration analyst helps with the management of information systems and software and provides customer support with ticketing systems. As a configuration analyst, your job duties include configuring business processes and developing systems for documentation, payroll, and reimbursement. You continually monitor and analyze the efficiency of the system and identify where key issues impact transaction processes. Qualifications for this career include a bachelor’s degree in IT or a related field, working knowledge of or experience in the specific industry in which you want to work, and excellent computer literacy. Skills in time management and communication are vital for this role.

What is the difference between Configuration Analyst vs Data Analyst?

AspectConfiguration AnalystData Analyst
Required CredentialsBachelor's in IT, Computer Science, or related field; certifications like CCNA or ITILBachelor's in Statistics, Mathematics, or related field; certifications like CAP or Microsoft Data certifications
Work EnvironmentIT departments, technology firms, manufacturing, or telecom companiesBusiness, finance, marketing, or healthcare sectors
Employer & Industry UsageUsed in industries managing system configurations and IT infrastructureUsed across industries for data analysis and reporting

The Configuration Analyst primarily focuses on managing and optimizing system configurations within IT environments, ensuring systems operate efficiently. In contrast, the Data Analyst interprets data to help organizations make informed decisions. While both roles require analytical skills, their focus areas and industry applications differ significantly.

How does a configuration analyst typically collaborate with other departments to ensure accurate system changes?

Configuration Analysts regularly work with cross-functional teams, including IT, operations, and business stakeholders, to gather requirements and ensure that system configurations align with organizational needs. They facilitate communication between technical and non-technical groups, translating business requirements into technical specifications. This collaborative approach helps prevent misconfigurations, reduces errors, and ensures smooth implementation of system updates or enhancements.

What are the key skills and qualifications needed to thrive as a configuration analyst, and why are they important?

To thrive as a Configuration Analyst, you need strong analytical abilities, attention to detail, and a background in information technology or systems management, often supported by a relevant degree. Familiarity with configuration management tools (such as ServiceNow, BMC Remedy, or SCCM), ITIL certification, and database systems is typically required. Excellent problem-solving skills, communication, and the ability to collaborate with cross-functional teams are standout soft skills. These competencies ensure accurate tracking and control of system configurations, minimizing errors and supporting organizational efficiency.
More about Configuration Analyst jobs

What job categories do people searching Configuration Analyst jobs in Gilbert, AZ look for?

The top searched job categories for Configuration Analyst jobs in Gilbert, AZ are:

What cities near Gilbert, AZ are hiring for Configuration Analyst jobs?

Cities near Gilbert, AZ with the most Configuration Analyst job openings:

Configuration Analyst jobs near you
Infographic showing various Configuration Analyst job openings in Gilbert, AZ as of August 2026, with employment types broken down into 82% Full Time, and 18% Contract. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $79,980 per year, or $38.5 per hour.

Service now CMDB

Conflux Systems

Phoenix, AZ • On-site

Other

Posted 10 days ago

Job description

ServiceNow Professional

We are seeking a ServiceNow professional to manage and improve our enterprise CMDB, with a strong focus on Oracle Cloud Infrastructure inventory integration and cloud asset discovery. The role also supports ITSM product ownership, cybersecurity governance, and compliance activities.

Primary responsibilities include administering and maintaining the ServiceNow CMDB and related ITSM capabilities, improving CMDB ingestion, reconciliation, completeness, accuracy, and overall health, integrating OCI inventory with the ServiceNow CMDB using Service Graph Connectors, APIs, and discovery patterns, configuring OCI credentials, service accounts, compartments, logical data centers, and discovery schedules, validating the discovery of OCI compute instances, virtual cloud networks, storage, databases, tags, and other cloud configuration items, implementing automated discovery across OCI, AWS, Azure, GCP, VMware, and on-premises environments, using Agent Client Collector and other discovery tools to identify and reconcile IT assets, establishing mandatory CMDB attributes, data standards, validation rules, and lifecycle controls, identifying shadow IT and ensuring discovered assets are properly cataloged, governed, and secured, producing CMDB health, data-quality, compliance, and asset-risk reports, and documenting CMDB data models, discovery processes, integrations, and remediation procedures.

Supporting responsibilities include developing Rally user stories, requirements, and acceptance criteria for ServiceNow improvements, participating in backlog grooming, sprint planning, testing, deployments, and stakeholder reviews, supporting ITIL, NIST, cybersecurity, audit, and financial sector compliance requirements, and creating operational documentation, knowledge articles, and user training materials.

Qualifications include 5+ years of experience with ServiceNow administration, CMDB, ITSM, ITOM, ITAM, or Discovery, hands-on experience or strong familiarity with Service Graph Connectors and cloud discovery, working knowledge of OCI tenancies, compartments, compute, networks, block and object storage, databases, tagging, credentials, and APIs, understanding CMDB modeling, reconciliation, data governance, and IT asset lifecycle management, familiarity with AWS, Azure, GCP, VMware, and agent-based discovery is beneficial, experience with Rally, Excel, Python, or similar analytical tools, and strong analytical, documentation, communication, and problem-solving skills.

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