... conference room and executive meeting room audio-visual technologies, including Microsoft Teams ... Founded in 1924, the company is headquartered in Nashville, USA, with a team of 10001+ employees.
... conference room and executive meeting room audio-visual technologies, including Microsoft Teams ... Founded in 1924, the company is headquartered in Nashville, USA, with a team of 10001+ employees.
Client Project Manager
Murfreesboro, TN · On-site
... USA. This role is responsible for coordinating client needs related to product formulas, primary ... Actively participate, contribute and provide insight during conference calls and meetings with ...
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Client Project Manager
Murfreesboro, TN · On-site
... USA. This role is responsible for coordinating client needs related to product formulas, primary ... Actively participate, contribute and provide insight during conference calls and meetings with ...
Client Project Manager
Murfreesboro, TN · On-site
... USA. This role is responsible for coordinating client needs related to product formulas, primary ... Actively participate, contribute and provide insight during conference calls and meetings with ...
Quick apply
Client Project Manager
Murfreesboro, TN · On-site
... USA. This role is responsible for coordinating client needs related to product formulas, primary ... Actively participate, contribute and provide insight during conference calls and meetings with ...
Associate Manager, Ministry Events & Auxiliary
Nashville, TN · On-site
$17.75 - $20.25/hr
These events - including International, USA State, and National Association Conventions - serve as ... Auxiliary Presidents Conference & International Convention (15%) • Serves as staff liaison to the ...
Associate Manager, Ministry Events & Auxiliary
Nashville, TN · On-site
$17.75 - $20.25/hr
These events - including International, USA State, and National Association Conventions - serve as ... Auxiliary Presidents Conference & International Convention (15%) • Serves as staff liaison to the ...
Vanderbilt University is a member of the Southeastern Conference and the campus is a National Arboretum located in the heart of Nashville, the capital of Tennessee. Known as "Music City USA ...
Vanderbilt University is a member of the Southeastern Conference and the campus is a National Arboretum located in the heart of Nashville, the capital of Tennessee. Known as "Music City USA ...
Responsible for conference room booking, room conflict resolution, travel arrangements, and expense reporting. * Manage and resolve conference room scheduling conflicts. * Collaborate with cross ...
Responsible for conference room booking, room conflict resolution, travel arrangements, and expense reporting. * Manage and resolve conference room scheduling conflicts. * Collaborate with cross ...
Responsible for conference room booking, room conflict resolution, travel arrangements, and expense reporting. * Manage and resolve conference room scheduling conflicts. * Collaborate with cross ...
Responsible for conference room booking, room conflict resolution, travel arrangements, and expense reporting. * Manage and resolve conference room scheduling conflicts. * Collaborate with cross ...
... USA. For more information, visitwww.eastman.com. Description As the Technical Service / Application ... Conduct customer training sessions, technical seminars, and conference presentations to demonstrate ...
... USA. For more information, visitwww.eastman.com. Description As the Technical Service / Application ... Conduct customer training sessions, technical seminars, and conference presentations to demonstrate ...
Vanderbilt University is a member of the Southeastern Conference, and the campus is a National Arboretum located in the heart of Nashville, the capital of Tennessee. Known as "Music City USA ...
Vanderbilt University is a member of the Southeastern Conference, and the campus is a National Arboretum located in the heart of Nashville, the capital of Tennessee. Known as "Music City USA ...
IT - Senior Associate Consultant | SAP Functional | SAP SD
Chattanooga, TN · On-site
$57.25 - $78.25/hr
Chattanooga, TN, USA XXXXXX/hr Minimum years of experience: 6+ years Would you require the candidates to meet you for in person interview? Teams/Video conference call Is Skype/WebEx interview,OK? Yes ...
IT - Senior Associate Consultant | SAP Functional | SAP SD
Chattanooga, TN · On-site
$57.25 - $78.25/hr
Chattanooga, TN, USA XXXXXX/hr Minimum years of experience: 6+ years Would you require the candidates to meet you for in person interview? Teams/Video conference call Is Skype/WebEx interview,OK? Yes ...
Technical Leader - Plastics
Kingsport, TN · On-site
... USA. For more information, visit www.eastman.com. Description The Technical Leader serves as the ... Deliver customer training programs, technical seminars, conference presentations, and industry ...
Technical Leader - Plastics
Kingsport, TN · On-site
... USA. For more information, visit www.eastman.com. Description The Technical Leader serves as the ... Deliver customer training programs, technical seminars, conference presentations, and industry ...
... USA. For more information, visitwww.eastman.com. Description As the Technical Service / Application ... Conduct customer training, technical seminars, and conference presentations focused on circular ...
... USA. For more information, visitwww.eastman.com. Description As the Technical Service / Application ... Conduct customer training, technical seminars, and conference presentations focused on circular ...
Technical Leader - Plastics
Kingsport, TN · On-site
... USA. For more information, visitwww.eastman.com. Description The Technical Leader serves as the ... Deliver customer training programs, technical seminars, conference presentations, and industry ...
Technical Leader - Plastics
Kingsport, TN · On-site
... USA. For more information, visitwww.eastman.com. Description The Technical Leader serves as the ... Deliver customer training programs, technical seminars, conference presentations, and industry ...
Transportation Coordinator
Memphis, TN · On-site
Newsweek America's Most Responsible Companies; and USA Today Customer Service Champions. These ... Active participation in conference calls with WSI corporate partners, freight carriers, warehouses ...
Quick apply
Transportation Coordinator
Memphis, TN · On-site
Newsweek America's Most Responsible Companies; and USA Today Customer Service Champions. These ... Active participation in conference calls with WSI corporate partners, freight carriers, warehouses ...
... USA. For more information, visit www.eastman.com. Description As the Technical Service ... Conduct customer training, technical seminars, and conference presentations focused on circular ...
... USA. For more information, visit www.eastman.com. Description As the Technical Service ... Conduct customer training, technical seminars, and conference presentations focused on circular ...
... USA. For more information, visit www.eastman.com. Description As the Technical Service ... Conduct customer training, technical seminars, and conference presentations focused on circular ...
... USA. For more information, visit www.eastman.com. Description As the Technical Service ... Conduct customer training, technical seminars, and conference presentations focused on circular ...
Technical Leader - Plastics
Kingsport, TN · On-site
... USA. For more information, visit www.eastman.com. Description The Technical Leader serves as the ... Deliver customer training programs, technical seminars, conference presentations, and industry ...
Technical Leader - Plastics
Kingsport, TN · On-site
... USA. For more information, visit www.eastman.com. Description The Technical Leader serves as the ... Deliver customer training programs, technical seminars, conference presentations, and industry ...
Mail, Logistics & Facilities Support Specialist
Kingsport, TN · On-site
$17 - $22.50/hr
May perform meeting room and conference room set ups. May perform building occupant moves within assigned facilities. May perform light maintenance, and cleaning duties as assigned. May occasionally ...
Mail, Logistics & Facilities Support Specialist
Kingsport, TN · On-site
$17 - $22.50/hr
May perform meeting room and conference room set ups. May perform building occupant moves within assigned facilities. May perform light maintenance, and cleaning duties as assigned. May occasionally ...
Document Processing Specialist
Goodlettsville, TN · On-site
$21 - $22/hr
Manage inventory efficiently, incorporating data-driven approaches to optimize supplies and resources while coordinating logistics for conference rooms and AV equipment. * Ensure accurate and timely ...
Document Processing Specialist
Goodlettsville, TN · On-site
$21 - $22/hr
Manage inventory efficiently, incorporating data-driven approaches to optimize supplies and resources while coordinating logistics for conference rooms and AV equipment. * Ensure accurate and timely ...
Manage inventory efficiently, incorporating data-driven approaches to optimize supplies and resources while coordinating logistics for conference rooms and AV equipment. * Ensure accurate and timely ...
Manage inventory efficiently, incorporating data-driven approaches to optimize supplies and resources while coordinating logistics for conference rooms and AV equipment. * Ensure accurate and timely ...
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Genesco rating
5.4
Based on 32 frontline employees who took The Breakroom Quiz
74th of 104 rated fashion retailers
Job description
Job Summary:
Genesco is seeking a Service Engineer II to provide intermediate-level technical support and engineering services across various technology domains. The role includes serving as an escalation point for technical issues, supporting enterprise technology solutions, and ensuring exceptional service delivery for executive leadership and corporate services.
Responsibilities:
• Provide second-level technical support and serve as the primary escalation point for Level I support and offshore service desk personnel.
• Serve as the Genesco subject matter expert (SME) supporting the outsourced Corporate Service Desk partner and assist with day-to-day operational issues.
• Diagnose and resolve moderately complex technical issues across supported technologies.
• Support the deployment, configuration, maintenance, and optimization of infrastructure and end-user systems.
• Participate in project implementations, upgrades, and technology rollouts.
• Analyze recurring issues and recommend operational and technical improvements.
• Deliver white-glove technical support for Executive Leadership, C-Suite, and designated VIP users while maintaining the highest level of professionalism, discretion, and confidentiality.
• Provide support, troubleshooting, and operational readiness for conference room and executive meeting room audio-visual technologies, including Microsoft Teams Rooms, Zoom Rooms, and related collaboration platforms.
• Ensure conference room technology is fully functional for executive meetings and other critical business events.
• Maintain compliance with security, governance, and service management requirements.
• Contribute to technical documentation, knowledge base articles, and continuous process improvements.
• Mentor and provide technical guidance to offshore service desk personnel to improve service quality and issue resolution.
Qualifications:
Required:
• Bachelor's degree or equivalent combination of education and experience.
• 2–5 years of technical support or engineering experience within an enterprise IT environment.
• Experience supporting executive leadership and VIP users.
• Experience working with outsourced service desk providers.
• Strong customer service, interpersonal, and communication skills with the ability to interact professionally with all levels of the organization.
• Experience supporting Microsoft Teams Rooms, Zoom Rooms, and conference room AV technologies.
• Working knowledge of Crestron room control systems preferred.
• Understanding of IT service management processes, SLAs, and incident management.
• Ability to troubleshoot complex technical issues and serve as a technical escalation resource.
• Ability to provide on-site support for executive meetings and conference room technology.
• Ability to maintain a high level of professionalism, discretion, and confidentiality when supporting executive leadership.
Preferred:
• Experience supporting executive or VIP environments.
• ITIL, HDI, Microsoft, or other relevant technical certifications.
• Experience mentoring technical support teams or offshore service desk personnel.
Company:
Genesco operates Journeys, Journeys Kidz, and Shi by Journeys stores that offer footwear for young men and women. Founded in 1924, the company is headquartered in Nashville, USA, with a team of 10001+ employees. The company is currently Late Stage.
Genesco is seeking a Service Engineer II to provide intermediate-level technical support and engineering services across various technology domains. The role includes serving as an escalation point for technical issues, supporting enterprise technology solutions, and ensuring exceptional service delivery for executive leadership and corporate services.
Responsibilities:
• Provide second-level technical support and serve as the primary escalation point for Level I support and offshore service desk personnel.
• Serve as the Genesco subject matter expert (SME) supporting the outsourced Corporate Service Desk partner and assist with day-to-day operational issues.
• Diagnose and resolve moderately complex technical issues across supported technologies.
• Support the deployment, configuration, maintenance, and optimization of infrastructure and end-user systems.
• Participate in project implementations, upgrades, and technology rollouts.
• Analyze recurring issues and recommend operational and technical improvements.
• Deliver white-glove technical support for Executive Leadership, C-Suite, and designated VIP users while maintaining the highest level of professionalism, discretion, and confidentiality.
• Provide support, troubleshooting, and operational readiness for conference room and executive meeting room audio-visual technologies, including Microsoft Teams Rooms, Zoom Rooms, and related collaboration platforms.
• Ensure conference room technology is fully functional for executive meetings and other critical business events.
• Maintain compliance with security, governance, and service management requirements.
• Contribute to technical documentation, knowledge base articles, and continuous process improvements.
• Mentor and provide technical guidance to offshore service desk personnel to improve service quality and issue resolution.
Qualifications:
Required:
• Bachelor's degree or equivalent combination of education and experience.
• 2–5 years of technical support or engineering experience within an enterprise IT environment.
• Experience supporting executive leadership and VIP users.
• Experience working with outsourced service desk providers.
• Strong customer service, interpersonal, and communication skills with the ability to interact professionally with all levels of the organization.
• Experience supporting Microsoft Teams Rooms, Zoom Rooms, and conference room AV technologies.
• Working knowledge of Crestron room control systems preferred.
• Understanding of IT service management processes, SLAs, and incident management.
• Ability to troubleshoot complex technical issues and serve as a technical escalation resource.
• Ability to provide on-site support for executive meetings and conference room technology.
• Ability to maintain a high level of professionalism, discretion, and confidentiality when supporting executive leadership.
Preferred:
• Experience supporting executive or VIP environments.
• ITIL, HDI, Microsoft, or other relevant technical certifications.
• Experience mentoring technical support teams or offshore service desk personnel.
Company:
Genesco operates Journeys, Journeys Kidz, and Shi by Journeys stores that offer footwear for young men and women. Founded in 1924, the company is headquartered in Nashville, USA, with a team of 10001+ employees. The company is currently Late Stage.
About Genesco
Sourced by ZipRecruiter
Genesco Inc., based in Nashville, TN, US, is a publicly owned specialty retail company operating in the footwear, apparel, and accessories industry. The company was initially founded in 1924 as Jarman Shoe Company before eventually transitioning to its current name in 1959. Currently, it operates numerous retail stores in the US and Puerto Rico, including popular brands like Journeys, Johnston & Murphy, and Lids Sports Group. Genesco's mission is to be the leading specialty retailer in the footwear, headwear, and sports apparel industries through providing high quality products and demonstrating excellent customer service. Some of the company's notable achievements include the successful ownership and growth of multiple well-known fashion brands and a significant retail footprint in North America.
Industry
Retail
Company size
10,000+ Employees
Headquarters location
Nashville, TN, US
Year founded
1924