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Conference Service Assistant Jobs in Chicago, IL

Q

Conference Services Supervisor

Saint Charles, IL · On-site

$22/hr

Ensure team members are working efficiently and safely. * Assist on the receiving and delivering of ... As the largest full-service conference facilities in the Midwest, our vast 150,000+ square-feet of ...

Q Center

Conference Services Supervisor

Saint Charles, IL · On-site

$22/hr

Ensure team members are working efficiently and safely. * Assist on the receiving and delivering of ... As the largest full-service conference facilities in the Midwest, our vast 150,000+ square-feet of ...

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Conference Service Assistant information

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How much do conference service assistant jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for conference service assistant in Chicago, IL is $19.50, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $24.04 per hour, depending on experience, location, and employer.

What are the most commonly searched types of Conference Service jobs in Chicago, IL?

The most popular types of Conference Service jobs in Chicago, IL are:

Conference Service Assistant jobs near you
Infographic showing various Conference Service Assistant job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $40,565 per year, or $19.5 per hour.

Mgr Conference and Events

IHG Hotels & Resorts

Chicago, IL • On-site

Full-time

Re-posted 2 days ago

IHG rating

5.5

Company rating: 5.5 out of 10

Based on 155 frontline employees who took The Breakroom Quiz

75th of 108 rated hotels

Job description


Duties and Responsibilities:
FINANCIAL RETURNS:
  • Negotiate food and beverage prices, function space, and hotel services within approved departmental booking guidelines. Confirm in writing to the client and all affected hotel departments all group requirements via catering contract terms, addendums, confirmation of pricing, group resumes, and/or banquet event order.
  • Work with catering staff to service and solicit new business. Up-sell client events and manage function space and room block inventory as assigned.
  • Assist in the preparation of the departmental budget and implementation of the hotel's catering and conference strategy.
  • May assist in developing and implement sales actions plan as assigned. May also participate in the annual budgeting and planning process.

PEOPLE:
  • Work closely with other hotel departments to facilitate services agreed upon by the sales office and prospective
  • Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include all hotel departments.
  • Interact with outside contacts:
    • Guests - to ensure their total satisfaction
    • Meeting planners, wholesalers, corporate accounts, travel agencies, ad agencies, etc. - to ensure repeat business, follow up on events, and generate new business
    • Other contacts as needed (Professional organizations, community groups).
  • As needed, assist the client in menu planning, food and beverage coordination, table arrangements, decorations, traffic flow, room set-up, group room blocks and VIP services, etc.
  • Welcome group contact upon arrival at function and ensure guest satisfaction.
  • Follow up with clients regularly during and after departure to ensure satisfaction and secure future bookings.
  • Monitor and ensure all functions are set up, refreshed, and broken down in compliance with scheduled times and departmental procedures.
  • Work in a timely manner to execute and distribute all Banquet Event Orders (BEO) and contracts as designated by sales.
  • Facilitate tastings, along with conduct hotel and banquet facility tours and entertain qualified clients in accordance with company and property policies.
  • Maintain client files and update information daily in accordance with established departmental policies and procedures. Review daily postings of charges to master accounts of clients and resolve any discrepancies, or process necessary adjustments. Review final bill prior to presenting to client. Complete post-conference reports of events for senior management, and complete other reports as needed or requested.
  • Report and communicate Meeting event needs between the client and hotel.
  • Prepare and distribute amenity request forms for specified clients. Obtain designated approvals and follow-up on delivery.
  • Check function room set-ups prior to guest arrival, ensuring all details are in agreement with client's requirements and hotel standards. Ensure deficiencies are corrected by appropriate personnel.
    • May perform other duties as assigned.

GUEST EXPERIENCE
  • As needed, assist the client in menu planning, food and beverage coordination, table arrangements, decorations, traffic flow, room set-up, group room blocks and VIP services, etc.
  • Welcome group contact upon arrival at function and ensure guest satisfaction.
  • Follow up with clients regularly during and after departure to ensure satisfaction and secure future bookings.

RESPONSIBLE BUSINESS
  • Monitor and ensure all functions are set up, refreshed, and broken down in compliance with scheduled times and departmental procedures.
  • Work in a timely manner to execute and distribute all Banquet Event Orders (BEO) and contracts as designated by sales.
  • Facilitate tastings, along with conduct hotel and banquet facility tours and entertain qualified clients in accordance with company and property policies.
  • Maintain client files and update information daily in accordance with established departmental policies and procedures. Review daily postings of charges to master accounts of clients and resolve any discrepancies, or process necessary adjustments. Review final bill prior to presenting to client. Complete post-conference reports of events for senior management, and complete other reports as needed or requested.
  • Report and communicate Meeting event needs between the client and hotel.
  • Prepare and distribute amenity request forms for specified clients. Obtain designated approvals and follow-up on delivery.
  • Check function room set-ups prior to guest arrival, ensuring all details are in agreement with client's requirements and hotel standards. Ensure deficiencies are corrected by appropriate personnel.
    • May perform other duties as assigned.

Accountability:
Accountable for coordinating assigned special events, meetings or galas in with catering and conference service/banquet facilities.
QUALIFICATIONS AND REQUIREMENTS:
Some College plus 1-2 years sales or marketing related experience or equivalent combination of education and experience. Knowledge of hotel sales and/or catering preferred. Must speak fluent English.
This job requires ability to perform the following:
  • Frequently standing up or moving within and outside of the facility
  • Carrying or lifting items weighing up to 25 pounds
  • Handling objects
  • Bending, stooping, kneeling

Other:
  • Ability to travel to attend workshops, tradeshows, conventions, etc.
  • Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company.
  • Reading and writing abilities are utilized often when completing paperwork and management reports, interpreting results, and giving and receiving instructions.
  • Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.
  • Problem solving, reasoning, motivating, organizational and training abilities are used often.
  • Ability to travel to attend workshops, tradeshows, conventions, etc.
  • May be required to work nights, weekends, and/or holidays.
  • Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.

The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
The salary range for this role is $36.73 to $39.79 This is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

What IHG employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

IHG Hotels & Resorts logo

About IHG Hotels & Resorts

Sourced by ZipRecruiter

Staybridge Suites is an extended stay hotel, offering elevated residential style-studios and suites, complimentary daily breakfast buffet, complimentary light bites & happy hour 3 days a week, and ample amenities to accommodate both short term and extended-stay guests. We know that being on the road means balancing work with family and friends, so we go out of our way to make your stays enjoyable while keeping you connected to what matters most.

Industry

Hospitality services

Company size

11 - 50 Employees

Headquarters location

Chandler, AZ, US

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