Professional InternRequisition ID
req36239
Working Title
Conference Coordinator Intern
Position Grade
09
Position Summary
Position Summary: Conference Coordinators at the University of New Mexico play a vital role within Residential Life and Student Housing (RLSH). Each summer, the conference team welcomes hundreds of guests from late May through early August, including incoming students participating in New Student Orientation as well as athletic, academic, and social program groups.
Conference Coordinators serve as the primary connection between visiting groups and various university services. As members of the professional staff team, they provide leadership and supervision to student employees while ensuring guests receive an experience that exceeds expectations.
Coordinators work under the supervision of an Area Coordinator and receive mentorship from a Hall Coordinator. This internship is designed to offer a comprehensive understanding of full-scale summer conference operations. Candidates who are motivated, adaptable, proactive, and eager to thrive in a fast-paced environment will find this role rewarding. Each intern will also complete a professional development project tailored to their interests and career goals.
This is a temporarypart-time job from June 1, 2026, toJuly 31, 2026, and it is not benefits eligible
Duties & Responsibilities: - Serve as the primary liaison for assigned conference and camp groups
- Co-supervise, support, and evaluate student staff in partnership with the Hall Coordinator
- Coordinate and execute daytime, evening, and weekend check-ins and check-outs while delivering exceptional customer service
- Provide daily administrative and logistical support, maintain accurate records, and address guest needs proactively
- Co-lead weekly staff meetings, sharing updates, expectations, and operational information
- Plan and facilitate professional development and team-building opportunities for student staff
- Attend weekly departmental staff meetings, stakeholder meetings, and optional meetings aligned with professional interests
- Perform other duties as assigned to ensure a positive and seamless guest experience
Anticipated Outcomes & Opportunities - Build a strong professional network through engagement with senior and mid-level UNM administrators
- Collaborate as part of a team of two Conference Coordinators within RLSH
- Strengthening skills in leadership, team development, supervision, and conflict resolution
- Gain hands-on experience with conference services operations and administrative processes that support successful summer programs
ACUHO-I Competency Alignment This internship supports professional development across the following ACUHO-I competency areas:
Business Management - Conference Services
- Supporting planning, coordination, and execution of summer conferences and camps
- Managing logistics, timelines, and service delivery for multiple stakeholders
- Maintaining records, documentation, and operational workflows
Human Resources - Supervision & Performance Management
- Co-supervising and supporting student staff
- Providing feedback, coaching, and support to enhance staff performance
- Participating in training, evaluation, and team development efforts
Foundations - Departmental Mission & Ethics
- Advancing the Residential Life and Student Housing mission through high-quality guest services
- Acting with professionalism, integrity, and ethical decision-making
- Balancing institutional expectations with guest needs
Foundations - Organizational Learning
- Engaging in feedback, reflection, and continuous improvement of conference operations
- Participating in professional development conversations and projects
- Adapting to change in a fast-paced operational environment
Justice, Equity, Diversity, Inclusion & Accessibility
- Providing inclusive, respectful, and accessible experiences for guests from diverse backgrounds
- Responding to concerns with cultural awareness and care
- Supporting equitable access to housing and services during summer programs
Student Learning & Development - Educational Initiatives & Partnerships
- Collaborating with campus partners to support educational and co-curricular summer programs
- Understanding how residential environments support learning, belonging, and engagement
Compensation & Accommodations - Summer meal plan including 90 meal swipes and $700 in dining dollars
- Private, fully furnished, air-conditioned apartment provided on campus
Position Commitments - Approximately 35 hours per week
- Secondary employment is not permitted during the internship period
- Flexibility to work weekdays, evenings, and weekends as needed
See the Position Description for additional information.
Conditions of Employment
- Must present transcripts prior to a formal offer being extended.
- Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement.
- This is a fixed-term position, typically up to 24 months.
Minimum Qualifications
Must have obtained a Bachelor's or higher level degree no more than 24 months prior to the date of hire OR if the Bachelor's (or higher level) degree was obtained more than 24 months prior to the date of hire, the individual must be currently enrolled in a Bachelor's (or higher level) degree program; no previous work experience required.
Preferred Qualifications
- Enrollment as a current graduate student
- Strong organizational skills with high attention to detail
- Clear written and verbal communication skills
- Demonstrated interest or experience in housing operations, assignments, or administrative processes
- Proficiency with Microsoft Office Suite and willingness to learn housing management systems
- Ability to work continuously from June 1 - July 31
Additional Requirements
• Approximately 35 hours per week
• Secondary employment is not permitted during the internship period
• Flexibility to work weekdays, evenings, and weekends as needed
Campus
Main - Albuquerque, NM
Department
RLSH Res Ed Program (215F0)
Employment Type
Staff
Staff Type
Temporary - Part-Time
Term End Date
Status
Non-Exempt
Pay
Hourly: $18.81 - $24.52
Benefits Eligible
This is not a benefits eligible position.
ERB Statement
As a condition of employment, eligible employees working greater than .25 FTE as determined by the New Mexico Education Retirement Act must make mandatory retirement contributions. For more information, review the Benefits Eligibility at a Glance grid.
Background Check Required
No
For Best Consideration Date
Eligible for Remote Work
No
Eligible for Remote Work Statement
Application Instructions
Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application.
Please attach resume.
Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details. The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.
The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.