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Conference Associate Jobs in Washington, DC (NOW HIRING)

LCG, Inc.

AV Technician, Associate

Bethesda, MD · On-site

AV Technician, Associate Location: Bethesda (On-site with occasional after-hours support) Clearance ... Key Responsibilities Audio Visual & Conference Room Support * Operate, configure, maintain, and ...

LCG, Inc.

AV Technician, Associate

Bethesda, MD

AV Technician, Associate Location: Bethesda (On-site with occasional after-hours support) Clearance ... Key Responsibilities Audio Visual & Conference Room Support * Operate, configure, maintain, and ...

K2services

Office Services Associate

Mclean, VA · On-site

$16.25 - $20.25/hr

The Office Services Associate position will be a highly visible point of contact to our internal ... Conference Rooms & Space Reservations * Manage conference room and workspace reservations using ...

Opensity Solutions

Office Services Associate

Mclean, VA · On-site

$16.25 - $20.25/hr

The Office Services Associate position will be a highly visible point of contact to our internal ... Conference Rooms & Space Reservations * Manage conference room and workspace reservations using ...

Opensity solutions

Office Services Associate

Mclean, VA · On-site

$16.50 - $20.50/hr

The Office Services Associate position will be a highly visible point of contact to our internal ... Conference Rooms & Space Reservations * Manage conference room and workspace reservations using ...

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Conference Associate information

What is a conference associate?

Conference Associates are professionals who assist in the planning, coordination, and execution of conferences and events. Their responsibilities often include managing registration, supporting speakers and attendees, handling logistics, and ensuring the event runs smoothly. They play a critical role in delivering a successful and organized experience for all participants, often working closely with event planners and vendors. This role requires strong communication, organizational, and problem-solving skills.

What are the key skills and qualifications needed to thrive as a conference associate?

To thrive as a Conference Associate, you need strong organizational abilities, attention to detail, and experience in event coordination, often supported by a bachelor's degree in hospitality, communications, or a related field. Familiarity with event management software, registration platforms, and audiovisual systems is typically required. Excellent interpersonal skills, problem-solving abilities, and adaptability help you manage attendee needs and unexpected challenges. These skills ensure smooth event execution, high attendee satisfaction, and successful conference outcomes.

How does a conference associate typically collaborate with other event team members during large conferences?

As a Conference Associate, you will work closely with various event staff, including coordinators, technical teams, and customer service personnel, to ensure the smooth execution of conference activities. Collaboration often involves coordinating logistics, assisting with attendee registration, supporting speakers, and troubleshooting issues as they arise. Strong communication and adaptability are essential, as you'll frequently shift between roles to support the team's collective goals and contribute to a successful event experience.

What is the difference between Conference Associate vs Event Coordinator?

AspectConference AssociateEvent Coordinator
Required CredentialsHigh school diploma or equivalent; some roles prefer a bachelor's degreeHigh school diploma; often a bachelor's degree in hospitality, marketing, or related fields
Work EnvironmentConference venues, hotels, or corporate settings during eventsVaries from corporate offices to event sites, including conferences, weddings, and festivals
Employer & Industry UsagePrimarily in conference centers, associations, and corporate event planningIn hospitality, event planning companies, and corporate sectors

While both roles involve supporting events, a Conference Associate typically focuses on assisting with conference-specific tasks such as registration and logistics, often within conference centers or associations. An Event Coordinator has a broader scope, managing various types of events, including conferences, requiring more extensive planning and coordination skills.

What are the most commonly searched types of Conference jobs in Washington, DC?

The most popular types of Conference jobs in Washington, DC are:

Conference Associate jobs near you

AV Technician, Associate

LCG, Inc.

Bethesda, MD • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 hours ago

Job description

Job Title: AV Technician, Associate 

Location: Bethesda (On-site with occasional after-hours support)

Clearance: Public Trust 

Onsite: 5 Days 

Sponsorship: No sponsorship will be provided now or in the future. 

Position Overview: We are seeking a highly skilled and customer-focused Audio Visual (AV) Technician, Associate to support conference room technologies, hybrid meeting environments, and enterprise collaboration tools for a federal healthcare/research organization. The AV Technician, Associate will provide operational support, troubleshooting, installation, maintenance, and it helpdesk support, end-user training for audio/video conferencing systems across multiple facilities.

This role is critical in ensuring seamless support for executive meetings, virtual collaboration, conference room technology, and enterprise communication platforms in a fast-paced IT support environment.

Key Responsibilities

Audio Visual & Conference Room Support

  • Operate, configure, maintain, and troubleshoot enterprise conference room and collaboration technologies across multiple NIH facilities.
  • Support integrated AV environments including:
    • Polycom / BOSE conferencing systems
    • Meeting Owl conferencing devices
    • ClickShare wireless presentation and conferencing systems
    • Digital projectors and presentation systems
    • Integrated microphones, speakers, cameras, and control panels
    • HDMI/USB-based room connectivity solutions
  • Provide operational support for hybrid meetings (virtual and onsite) utilizing:
    • Microsoft Teams
    • Zoom
  • Configure and troubleshoot conference room peripherals including:
  • Wireless presentation devices
  • USB conferencing bridges
    • Audio DSPs
    • Network-connected AV devices
    • Video switching and signal distribution equipment
  • Support executive-level meetings, webinars, town halls, scientific reviews, and special events requiring high-availability AV operations.
  • Perform conference room readiness checks prior to meetings including:
      • Audio/video functionality validation
      • Connectivity verification
      • Firmware/software updates
      • Peripheral testing
      • Presentation support
  • Provide real-time technical support during live meetings and rapidly resolve audio, video, latency, echo, camera, display, and connectivity issues.
  • Coordinate with NIH Conference Services, networking teams, facilities personnel, and stakeholders to ensure successful meeting execution.
  • Maintain and support conference room scheduling and collaboration integrations tied to Microsoft 365 and Outlook calendaring services.
  • Perform preventative maintenance and lifecycle support for AV equipment including patching, firmware upgrades, hardware replacements, cable management, and equipment refresh initiatives.
  • Recommend modernization strategies and technology improvements for conference room and collaboration environments.
Collaboration & Microsoft 365 Support
  • Provide technical support for Microsoft 365 collaboration environments including:
    • Microsoft Teams Rooms
    • Outlook calendaring integration
    • SharePoint collaboration access
    • OneDrive collaboration support
  • Assist users with meeting scheduling, conferencing setup, guest access, and screen sharing capabilities.
  • Support interoperability between conferencing platforms and enterprise collaboration systems.
  • Troubleshoot identity/authentication issues impacting conferencing services and meeting participation.
  • Assist with user access and permissions for collaboration platforms as directed by leadership.
Customer Service & End User Training
  • Deliver high-quality customer service and white-glove executive support for leadership meetings and mission-critical events.
  • Train end users on proper operation of AV equipment, hybrid meeting procedures, and collaboration technologies.
  • Develop and maintain user documentation, quick reference guides, SOPs, and training materials.
  • Conduct one-on-one and group training sessions related to conferencing technologies and collaboration tools.
  • Provide proactive communication and follow-up regarding support tickets, outages, and meeting support activities.
  • Respond to escalations and customer issues within established Service Level Agreements (SLAs).
  • Maintain professionalism and composure while supporting high-visibility meetings and time-sensitive events.
Operations, Compliance & After-Hours Support
  • Provide occasional after-hours and weekend support for:
    • Executive meetings
    • Maintenance windows
    • Technology deployments
    • Emergency troubleshooting
    • System outages
  • Follow organizational IT security, change management, and operational procedures.
  • Support compliance with NIH IT security policies and operational standards.
  • Participate in continuity of operations (COOP) and disaster recovery support activities as required.
  • Assist in maintaining operational readiness of mission-critical AV and collaboration systems.
  • Support inventory audits, equipment sanitization, and lifecycle refresh activities for AV hardware and conference room technologies.
Required Qualifications
  • Bachelor’s degree in Information Technology, Communications, Audio Visual Technology, or related field (or equivalent experience).
  • 5+ years of experience supporting enterprise AV/conference room technologies.
  • 3+ years of experience with Helpdesk (preferred) 
  • Hands-on experience with:
    • Microsoft Teams Rooms
    • Zoom Rooms
    • Polycom/BOSE systems
    • Meeting Owl devices
    • Digital displays/projectors
  • Strong troubleshooting skills for audio/video, network connectivity, and collaboration tools.
  • Experience supporting hybrid meeting environments.
  • Excellent verbal and written communication skills.
  • Strong customer service orientation with ability to support executive leadership.
  • Ability to work occasional evenings, weekends, or after-hours support as required
Preferred Qualifications
  • NIH experience a strong plus. 
  • CTS (Certified Technology Specialist) certification preferred.
  • Experience in federal or healthcare environments.
  • ServiceNow experience. 
  • Familiarity with ITIL/ServiceNow ticketing systems.
  • Knowledge of networking fundamentals and AV integration best practices.
  • Experience supporting Microsoft 365 collaboration environments.
 

Compensation and Benefits  

The projected compensation range for this position is $58,000 to $66,000 per year benchmarked in the Washington, D.C. metropolitan area.  Salary at LCG is determined by various factors, including but not limited to role, location, the combination of education/training, knowledge, skills, competencies, certifications, and work experience.  

LCG offers a competitive, comprehensive benefits package which includes health insurance options (medical, dental, vision), life and disability insurance, retirement plan contributions, as well as paid leave, federal holidays, professional development, and lifestyle benefits.  

Devoted to Fair and Inclusive Practices  

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.  

If you are interested in applying for employment with LCG and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department by email at hr@lcginc.com.  

Securing Your Data  

Beware of fraudulent job offers using LCG's name. LCG will never request payment-related details or advancement of money during the application process. Legitimate communication will only come from lcginc.com or system@hirebridgemail.com emails, not free commercial services like Gmail or WhatsApp. If you receive suspicious emails asking for payment or personal information, contact us immediately at hr@lcginc.com.  

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.  

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