Conference Associate Jobs in Memphis, TN (NOW HIRING)

Job Location: Client Site - Memphis, TN 38105
Salary Range: $80,000.00 - $100,000.00 Salary/year
Travel Percentage: None
Hours: Full-Time, On-Site

CTI has been a leading audiovisual provider since we began in 1988, and from the beginning our mission has been simple: to provide a fantastic customer experience.

At CTI, our biggest asset is our people, and we know that sometimes the most awesome employees don’t fit the typical mold. If you are hardworking, friendly, and know the importance of fantastic customer service, you could be a good fit at CTI. We have developed a collaborative and lively working environment, where the best and the brightest show up to work each day ready to have fun and employ their passion for and knowledge of technology in everything they do. This creative atmosphere helps us apply and share our skills with our clients, who seek quality, high-end AV, and Conference Solutions.

We are seeking an On-Site Audio Visual Design Engineer to provide services for one of our clients in Memphis, TN, whose attitude, skills, and work ethic embody our mission: to provide a fantastic customer experience. This role requires someone passionate about AV technology who can think outside the box while adhering to Enterprise AV standards.

• Design AV signal flows and create detailed AV design diagrams.
• Work with existing architecture and electrical frameworks to design AV rooms.
• Troubleshoot existing AV infrastructure and resolve complex issues.
• Develop and write Q-SYS design files at a Level 2 programming proficiency.
• Ensure designs align with Enterprise AV standards while providing innovative solutions.
• Stay current with emerging AV integration technologies.
• Collaborate with clients and internal teams to bring ideas to life.
• Perform preventive maintenance (PMs) and system commissioning on AV systems to ensure optimal performance.
• Conduct daily operational checks and routine system health assessments.

• Ability to work independently with minimal guidance while asking the right questions when needed.
• Strong verbal and written communication skills; comfortable being the face of our company to clients.
• Creative problem-solving skills with the ability to think outside the box while maintaining compliance with standards.

• Audio Visual Engineering Experience: Minimum 3 years designing AV signal flows and AV design diagrams.
• Q-SYS Programming: Level 2 proficiency required. (Some LUA Required)
• Networking Knowledge: Solid understanding and Proficiency of AV networking principles. (Understanding VLANs, IP addressing, and AV-over-IP concepts).
• Education: Associate degree preferred but not required; experience and skill level matter most.
• Must pass a criminal background check and motor vehicle check.
• Attitude and aptitude are key—we need someone eager to learn and ready to tackle any situation.

At CTI, we know our company’s success is directly correlated to the success of our employees. So, it’s fitting that we thrive on and encourage employee growth, both professionally and personally. Our competitive compensation package includes:

• Base salary $80,000 - $100,000 (DOE)
• Employer-matched medical, prescription, and dental insurance (available after 60 days of employment)
• Employer-matched 401 (k) up to 3% (after 6 months of employment)
• Bonus eligibility that is based off a results-oriented incentive plan (after 3 months of employment)
• A graduated PTO program, all major holidays off, as well as three “floating” holidays, available upon your first day of employment
• Special gifts for significant life events, such as marriage, the birth of a child, and buying a house
• Cell phone reimbursement plan
• Long- and Short-Term Disability 100% paid by CTI
• Life Insurance 100% paid by CTI

CTI is an equal opportunity employer. We do not and shall not discriminate on the basis of race, color, religion, gender, age, national origin, disability, marital status, sexual orientation, or military status in any of its activities or operations. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.