Job Type
Full-time
Description
Who We Are
Tracing our original history back to 1920, EJF Real Estate Services has been a family-owned, family-operated business focused on residential property management and real estate sales in the Washington DC metropolitan area for over 30 years. Today, we are the largest DC-based property management company servicing hundreds of clients across the DMV. Our extensive market knowledge, hands-on industry experience, and best-in-class customer service work together to help communities thrive. Want to join in on the fun?
What You Do
As the Onsite Property Manager, you will be responsible for creating a welcoming atmosphere for the property by monitoring business operations, coordinating member events and meetings, tracking member complaints and requests, surveying members, keeping residents and the community informed of important matters, and assisting the Board of Directors (the "Board") and officers with recordkeeping and oversight responsibilities and duties as requested.
Resident Relations & Community Engagement
- Serve as the property's primary point of contact for residents and guests.
- Respond to inquiries and log resident issues or concerns with appropriate follow-up.
- Communicate important property notices and updates clearly and in a timely manner.
- Coordinate community surveys and gather resident input on events and improvements.
- Facilitate resident compliance with community rules and governing documents.
- Plan and support community-building initiatives.
Operations & Oversight
- Monitor building activity, vendor performance, and overall operations.
- Review internal processes and ensure adherence to policies, legal requirements, and best practices.
- Manage security protocols, including monitoring cameras and maintaining secure building access.
- Accept deliveries, log packages, and notify residents.
- Track building inspection schedules, compliance dates, and service contracts.
Board & Governance Support
- Assist Board members with recordkeeping and operational responsibilities.
- Attend and support Board and member meetings; take and distribute minutes as needed.
- Maintain and update property records and Board files.
- Help prepare quarterly and annual resident reports.
Compliance & Legal Monitoring
- Identify and monitor compliance with property-specific and jurisdictional requirements.
- Research and advise on applicable legal regulations.
- Conduct periodic compliance reviews and implement corrective measures.
- Collaborate with internal compliance teams as needed.
Financial & Budget Support
- Assist in preparing the annual budget and tracking spending.
- Review monthly financial statements and report concerns to the Board.
- Manage and deposit funds related to property tasks (e.g., laundry, recycling programs).
Facility Inspection & Maintenance Coordination
- Conduct routine inspections of hallways, exteriors, and shared areas.
- Submit and follow up on work orders for issues identified during inspections.
- Maintain an improvement log and ensure issues are addressed promptly.
Transition / Warranty Claim Coordination
- Serve as the primary onsite coordinator for developer transition and warranty-related activities.
- Coordinate access and scheduling for developers, contractors, engineers, consultants, and inspectors performing transition or warranty work.
- Assist with tracking and documenting warranty issues, punch-list items, inspections, and corrective actions.
- Maintain organized logs and records of warranty claims, transition items, correspondence, and work status.
- Monitor progress of warranty-related work performed onsite and report outstanding or unresolved issues.
- Communicate updates regarding transition and warranty activity to the Community Association Manager, Board of Directors, and established Committee as appropriate.
- Support post-transition operational follow-through to help ensure building systems and common elements function as intended.
Requirements
- Must be able to work full-time onsite with occasional evening or weekend commitments.
- Proficiency in Microsoft Office Suite and general computer applications.
- Ability to conduct property walkthroughs and lift/move up to 25 lbs.
- Must be legally authorized to work in the United States.
- Minimum of 3 years' experience in residential property management, preferably in a cooperative or condominium setting.
- Experience serving in an on-site management capacity strongly preferred.
- Experience servicing as a project manager strongly preferred.
- Familiarity with community association governance, resident relations, and property operations.
- Professional designations such as CMCA, AMS, or PCAM are a plus.
- Previous experience coordinating vendors, contractors, and building operations is helpful.
- Exposure to budgeting and financial review processes is beneficial.
Core Values
All EJF employees must exhibit our core values in their roles and daily interactions.
- Own It, Always
- Get Better, Every Day
- Hustle Hard
What We Offer
EJF offers eligible, full-time employees:
- Comprehensive health benefits package - 100% employer paid
- Employer-paid Life and Disability insurance
- 401(k) plan with 4% company match and immediate vesting
- Generous paid time off and holidays
EJF is an equal opportunity employer and provides reasonable accommodation to qualified individuals with disabilities. All qualified applicants will receive consideration for employment without regard to any protected category under Federal law or laws of the District of Columbia. If you are an applicant that requires reasonable accommodation, please email us at hr@ejfrealestate.com.
Salary Description
$140,000 -$150,000
