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Concierge Training Jobs in Florida (NOW HIRING)

FirstService Residential

Concierge

Tampa, FL · On-site

$18 - $20/hr

Assists in the training of concierge staff. * Follows safety procedures and maintains a safe work environment. * Performs other job-related duties as directed. Skills & Qualifications: * Education ...

FirstService Residential Careers

Concierge

Tampa, FL · On-site

$18 - $20/hr

Assists in the training of concierge staff. * Follows safety procedures and maintains a safe work environment. * Performs other job-related duties as directed. Skills & Qualifications: * Education ...

KW Property Management LLC

Concierge

Miami Beach, FL · On-site

$25/hr

The Concierge will work directly in the Concierge Office alongside the Chief Concierge, with a ... training sessions. Required Education and Experience: * Bachelor's degree preferred. * Minimum 3 ...

KW Property Management

Concierge

Miami Beach, FL · On-site

$25/hr

The Concierge will work directly in the Concierge Office alongside the Chief Concierge, with a ... training sessions. Required Education and Experience: * Bachelor's degree preferred. * Minimum 3 ...

Watersound Fountains

Concierge

Inlet Beach, FL · On-site

$14 - $18/hr

At a Watermark Community our concierge does so much more than what the title reflects. Most times ... Education and Training Programs Available Watermark Retirement Communities, Inc, is an equal ...

Watersound Fountains

Concierge

Inlet Beach, FL

$14 - $18/hr

At a Watermark Community our concierge does so much more than what the title reflects. Most times ... Education and Training Programs Available Watermark Retirement Communities, Inc, is an equal ...

Watersound Fountains

Concierge

Inlet Beach, FL

$14 - $18/hr

At a Watermark Community our concierge does so much more than what the title reflects. Most times ... Education and Training Programs Available Watermark Retirement Communities, Inc, is an equal ...

Watersound Fountains

Concierge

Inlet Beach, FL · On-site

$14 - $18/hr

At a Watermark Community our concierge does so much more than what the title reflects. Most times ... Education and Training Programs Available Watermark Retirement Communities, Inc, is an equal ...

Watersound Fountains

Concierge

Inlet Beach, FL · On-site

$14 - $18/hr

At a Watermark Community our concierge does so much more than what the title reflects. Most times ... Education and Training Programs Available Watermark Retirement Communities, Inc, is an equal ...

Gate Fuel Service

Wellness Concierge

Ponte Vedra Beach, FL · On-site

$14.25 - $18.50/hr

... Concierge. What's in it for you? * Competitive pay * Flexible scheduling * Company-provided ... Professional training and certifications * Opportunity to be part of an innovative wellness and ...

Radkin LLC

Lead Concierge

Palm Beach, FL · On-site

$17 - $20/hr

Team Leadership * Assist with onboarding/training new concierges to Radkin standards. * Provide ... Minimum 1-2 years of concierge, front desk, hospitality, or customer service experience in a luxury ...

Troon

Concierge

Davenport, FL

$13.75 - $17.75/hr

Key Responsibilities of the Concierge: * Serves as a local information source for guests ... experience and/or training; or equivalent combination of education and experience. Other ...

Troon Golf

Concierge

Davenport, FL · On-site

$13.75 - $17.75/hr

Key Responsibilities of the Concierge: * Serves as a local information source for guests ... experience and/or training; or equivalent combination of education and experience. Other ...

FirstService Residential

Front Desk Concierge

Tampa, FL · On-site

$21 - $25/hr

Assists in the training of concierge staff. * Follows safety procedures and maintains a safe work environment. * Performs other job-related duties as directed. Skills & Qualifications: * Education ...

New

FirstService Residential

Front Desk Concierge

Tampa, FL · On-site

$21 - $25/hr

Assists in the training of concierge staff. * Follows safety procedures and maintains a safe work environment. * Performs other job-related duties as directed. Skills & Qualifications: * Education ...

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All JobsConcierge Training JobsConcierge Training Jobs in Florida

Concierge Training information

What is the difference between Concierge Training vs Front Desk Clerk?

AspectConcierge TrainingFront Desk Clerk
CredentialsCustomer service skills, hospitality knowledge, optional certificationsCustomer service skills, basic administrative skills
Work EnvironmentHotels, luxury residences, resortsHotels, motels, office buildings
Employer & IndustryHospitality, luxury servicesHospitality, general service industry
Primary FocusProviding personalized guest services, local informationFront desk operations, check-in/out, administrative tasks

Concierge Training focuses on preparing individuals to offer personalized guest services in luxury settings, emphasizing local knowledge and customer care. In contrast, a Front Desk Clerk handles check-in/check-out procedures and administrative duties. While both roles require strong customer service skills, Concierge Training is more specialized towards high-end service and personalized assistance.

How to become a concierge training with no experience?

To become a concierge trainer, gaining customer service experience and strong communication skills is essential. You can start by working in hospitality or customer service roles, then pursue relevant certifications or training programs to develop your knowledge of hospitality standards and training methods.

What education is needed to be a concierge training?

Concierge training programs typically do not require specific formal education, but a high school diploma or equivalent is usually preferred. Relevant skills include excellent communication, customer service experience, and knowledge of local services or hospitality software; some employers may offer on-the-job training or certification courses.

What qualifications do I need to be a concierge training?

Concierge training roles typically require a high school diploma or equivalent, strong customer service skills, and good communication abilities. Some positions may prefer previous experience in hospitality or related fields, and certifications in customer service or hospitality management can be beneficial.

What training is needed to be a concierge training?

Concierge training typically involves customer service skills, communication, and knowledge of local services and amenities. Many employers provide on-the-job training, and certifications in hospitality or customer service can enhance job prospects. Familiarity with reservation systems and a professional appearance are also beneficial.

What are popular job titles related to Concierge Training jobs in Florida?

For Concierge Training jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Concierge Training jobs in Florida look for?

The top searched job categories for Concierge Training jobs in Florida are:

What cities in Florida are hiring for Concierge Training jobs?

Cities in Florida with the most Concierge Training job openings:

Concierge Training jobs near you

Concierge

FirstService Residential

Tampa, FL • On-site

$18 - $20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Job description

Description

Job Overview:
 
A concierge position requires a passion for people and dedication to providing superior customer service at all times within a luxury residential setting. The concierge position is often demanding and fast-paced, requiring excellent time management and problem-solving skills. On a daily basis the concierge will interact with residents and guests from varied backgrounds and walks-of-life, and therefore an amicable personality and unflappable disposition are a must for a successful concierge.
 
Working as a FirstService Concierge means that your focus is to ensure the needs and requests of residents are met and that each resident has a memorable 5-star, community-living experience. The Concierge is expected to have an in-depth knowledge of the local area. Residents will approach the concierge with questions, seeking suggestions, and demanding problem resolutions. Often concierges will make reservations for restaurants, spas, shows and special events. Requests from residents can range from arranging transportation or providing directions. The concierge must make an effort to develop relationships with local business owners and VIPs in order to facilitate the fulfillment of resident requests.
Your Responsibilities:
  • Demonstrates superior customer service at all times and a genuine desire to serve.
  • Warmly greets and directs residents and guests arriving to or departing from the property.
  • Maintains an active presence at the Front Desk. Monitors and announces visitors and controls access to the property. Reviews access control cameras frequently and reports any suspicious activity according to Front Desk procedures.
  • Handles all concierge duties with enthusiasm including, but not limited to: processing incoming mail and outgoing packages; answering questions, making recommendations, and making arrangements on items such as transportation, restaurant reservations, personal shopping, health and beauty services, and cultural events; travel and meeting planning; delivering dry cleaning; and coordinating housekeeping or other community-specific services (for example, dog walking).
  • Possesses an in-depth knowledge of the attractions, nightlife, and special services of the surrounding area in order to enhance a 5-star residential-living experience.
  • Maintains familiarity of all community amenities and activities. Gives directions to amenities and events within the property.
  • Adheres to all Front Desk procedures including, but not limited to: reviewing and completing Daily Activity Reports (DAR); completing incident reports for management; and responding to emergency situations.
  • Adheres to company standards for resident and guest services.
  • Undertakes administrative tasks related to the Front Desk and back-of-house operations as requested.
  • Ensures that resident and guest concerns are resolved in a professional and timely manner. Reports to General Manager and/or Lead Concierge any resident or guest dissatisfaction.
  • Maintains a professional demeanor and polished appearance at all times.
  • Assists in the training of concierge staff.
  • Follows safety procedures and maintains a safe work environment.
  • Performs other job-related duties as directed.
 
 
Skills & Qualifications:
  • Education, Experience & Skills Requirements:
    • High school diploma or equivalency required.
    • A degree in hospitality management or business administration strongly desired.
    • Fluency in one or more foreign languages is also a plus.
    • Minimum of one year of high-end/luxury of hospitality or property management experience preferred.
    • Must possess excellent verbal and written communication skills.
    • Must possess strong organization skills with the ability to effectively manage multiple, competing priorities while remaining composed and professional.
    • Must be friendly, courteous, service-oriented, and enjoy working with a variety of people while maintaining professional distance from residents and guests.
    • Must be able to work independently with minimal supervision while acting with discretion and maintaining confidentiality.
    • Must be a team player with a strong work ethic.
  • Computer & Equipment Requirements: Proficiency in Microsoft Office and information system hardware/software required. Ability to type a minimum of 30 words per minute. Performs a wide variety of tasks using a computer and other electronic systems (e.g., key track, telephones, radios, television, monitors, etc.).
 
What We Offer:
 
As a full-time non-exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision. In addition, you will be eligible for time off benefits, paid holidays and a 401k with company match. Occasional travel may be required to attend training and other company functions.
 
 
Compensation: $18 - $20 / hour
Schedule: Full Time (Sunday through Thursday 3pm to 11pm)
 
 
Disclaimer: 
 
This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.
 

Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.
Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.
Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.
Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.

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