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Concierge Manager Jobs in Rochester, MN (NOW HIRING)

Rochester Ford

Service Advisor Assistant

Rochester, MN · On-site

Provide concierge support for all owner inquiries, whether phone or in person, to assure the ... Time management skills * Fantastic communication skills with your customers * Professional, well ...

Rochester Ford

Service Advisor Assistant

Rochester, MN · On-site

Provide concierge support for all owner inquiries, whether phone or in person, to assure the ... Time management skills * Fantastic communication skills with your customers * Professional, well ...

Rochester Ford

Service Advisor Assistant

Rochester, MN · On-site

Provide concierge support for all owner inquiries, whether phone or in person, to assure the ... Time management skills * Fantastic communication skills with your customers * Professional, well ...

Rochester Ford

Service Advisor Assistant

Rochester, MN · On-site

Provide concierge support for all owner inquiries, whether phone or in person, to assure the ... Time management skills * Fantastic communication skills with your customers * Professional, well ...

Ledgestone Hospitality LLC

Front Desk

Rochester, MN

$15 - $19/hr

General Manager Purpose of Position : Guest Service Representatives are responsible for greeting ... and concierge duties. Providing attentive courteous and efficient service to all guests before ...

Ledgestone Hospitality LLC

Night Auditor

Rochester, MN · On-site

$16 - $21.25/hr

General Manager Purpose of Position: Night Auditors are responsible for greeting and registering ... Registering guests making and modifying reservations hotel operator and concierge duties. Providing ...

Lowe's

Full Time - CDL Delivery Driver

Rochester, MN

$21.75 - $24.35/hr

... to management and/or Asset Protection • Ensures compliance with housekeeping standards and ... concierge, work/life services and no-cost counseling for all kinds of needs Education support ...

Lowe's

Full Time - CDL Delivery Driver

Rochester, MN · On-site

$21.75 - $24.35/hr

... to management and/or Asset Protection • Ensures compliance with housekeeping standards and ... concierge, work/life services and no-cost counseling for all kinds of needs Education support ...

All JobsConcierge JobsConcierge Manager JobsConcierge Manager Jobs in Rochester, MN

Concierge Manager information

See Rochester, MN salary details

$15

$24

$40

How much do concierge manager jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for concierge manager in Rochester, MN is $24.86, according to ZipRecruiter salary data. Most workers in this role earn between $20.38 and $26.01 per hour, depending on experience, location, and employer.

What does a concierge manager do?

A Concierge Manager oversees the concierge team in hotels, luxury residences, or resorts, ensuring guests receive exceptional service. Their responsibilities include managing guest requests, coordinating reservations, recommending local attractions, and handling special arrangements. They also train staff, resolve guest issues, and maintain high standards of hospitality. Concierge Managers play a crucial role in enhancing guest experiences and ensuring satisfaction throughout their stay.

What are the key skills and qualifications needed to thrive as a concierge manager?

To thrive as a Concierge Manager, you need a solid background in hospitality management, customer service, and problem-solving, often supported by a degree or relevant certifications in hospitality. Familiarity with property management systems, reservation software, and guest relationship management tools is essential. Exceptional interpersonal skills, attention to detail, and the ability to remain calm under pressure help you deliver memorable guest experiences and lead teams effectively. These skills and qualities are critical for ensuring guest satisfaction, efficient operations, and upholding the reputation of the establishment.

How does a concierge manager typically collaborate with other departments to enhance guest experiences?

As a Concierge Manager, you’ll frequently work closely with front desk staff, housekeeping, and guest services teams to ensure seamless guest experiences. Collaboration involves communicating guest preferences, arranging special requests, and coordinating with local vendors for reservations or activities. This role often requires proactive problem-solving and regular meetings with department heads to address guest feedback and improve service delivery. Building strong interdepartmental relationships is key to anticipating guest needs and delivering personalized service.

What is the difference between Concierge Manager vs Front Desk Supervisor?

Concierge ManagerFront Desk Supervisor
Oversees concierge services, manages guest requests, and coordinates with various departmentsSupervises front desk staff, handles check-ins/outs, and manages guest inquiries at the reception
Requires customer service skills, hospitality knowledge, and often experience in guest servicesRequires customer service skills, hospitality experience, and staff management abilities
Works primarily in hotels, resorts, or luxury establishmentsWorks mainly at hotel front desks, resorts, or hospitality venues

Both roles focus on guest service in hospitality settings, but the Concierge Manager emphasizes personalized guest experiences and service coordination, while the Front Desk Supervisor manages daily front desk operations and staff supervision.

How much do concierge managers make?

Concierge managers typically earn a median annual salary of around $50,000 to $70,000, depending on experience, location, and the size of the establishment. They often oversee staff, coordinate guest services, and require strong communication and organizational skills. Salaries can vary based on the hospitality environment and additional certifications held.

Is being a concierge manager a difficult job?

Concierge managers oversee guest services and coordinate requests in hospitality settings, requiring strong communication, problem-solving, and organizational skills. The job can be demanding due to high customer expectations, irregular hours, and the need to handle multiple tasks simultaneously.

What are the most commonly searched types of Concierge jobs in Rochester, MN?

The most popular types of Concierge jobs in Rochester, MN are:

What cities near Rochester, MN are hiring for Concierge Manager jobs?

Cities near Rochester, MN with the most Concierge Manager job openings:

Concierge Manager jobs near you
Infographic showing various Concierge Manager job openings in Rochester, MN as of August 2026, with employment types broken down into 82% Full Time, 17% Part Time, and 1% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $51,707 per year, or $24.9 per hour.

Guest Relations Manager, Hope Lodge

American Cancer Society

Rochester, MN • On-site

$44K/yr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 20 days ago

American Cancer Society rating

7.8

Company rating: 7.8 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

164th of 783 rated non-profit organizations

Job description

At the American Cancer Society, we're working to end cancer as we know it, for everyone. Our employees and 1.3 million volunteers are raising the bar every single day. We are a culture comprised of diverse backgrounds and experience, to better serve our communities.
The people who work at the American Cancer Society focus their diverse talents on our lifesaving mission. It is a calling. And the people who answer it are fulfilled.
The Guest Relations Manager leads guest relations and front desk operations, ensuring a seamless and welcoming experience for patients and caregivers. This role manages referrals, room allocations, occupancy, and supervises the guest relations & concierge team to optimize guest satisfaction and operational efficiency.
Schedule: Sunday - Thursday - 11:00am - 7:30pm
Salary: $44,000
ESSENTIAL FUNCTIONS:
  • Lead concierge/front desk team to ensure smooth check-in/out and excellent guest service (30%)

  • Manage guest referrals, screening, and room allocation to maximize occupancy (25%)

  • Supervise front desk operations including phone inquiries and guest requests (15%)

  • Monitor facility readiness and cleanliness, coordinating with maintenance and housekeeping teams (10%)

  • Track and analyze occupancy data to inform decisions and improve operations (10%)

  • Resolve guest concerns and implement service recovery solutions (10%)

EXPERIENCE/QUALIFICATIONS:
  • Minimum Degree Required: High School Diploma or Equivalent

  • Preferred Degree: Bachelor's Degree

  • Minimum of 3 years of experience in guest relations, front desk management, or hospitality management, with at least 1-2 years in a supervisory or managerial role.

  • Valid Driver's License with Clean Driving Record is Required

KNOWLEDGE, SKILLS, AND ABILITY:
  • Strong leadership and team management skills

  • Knowledge of hotel management systems and reservation software

  • Ability to analyze data and adjust processes to improve occupancy

  • Strong interpersonal and customer service skills

  • Ability to work in a fast-paced, guest-facing environment

TRAVEL REQUIREMENTS:
  • Travel Required for initial training upon hire, otherwise minimal travel required

PHYSICAL REQUIREMENTS:
  • The Guest Relations Manager may need to spend extended periods standing or walking, especially during peak check-in/check-out times or while assisting guests throughout the facility.

  • Occasionally, the Guest Relations Manager may need to lift or carry items such as luggage or supplies for guests, particularly during room turnarounds or when assisting with guest needs.

  • Some manual tasks, such as arranging guest amenities or organizing front desk materials, may be required as part of daily operations, requiring manual dexterity and physical coordination.

  • In the event of emergencies or crises, the Guest Relations Manager may need to respond quickly and assist guests in evacuating the facility or accessing emergency services, potentially involving physical exertion and mobility.

  • Conducting room inspections to ensure cleanliness, safety, and readiness for guest occupancy may involve walking throughout the facility and performing physical tasks such as checking bedding, supplies, and amenities.

ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits. We are a proud equal opportunity employer.

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