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Front Desk Concierge

Houston, TX · On-site

$16.50/hr

The Aspenwood Company has opportunities for a full time Concierge/Front Desk/Security associate at our Village of Southampton location an Independent Living, Assisted Living, and Memory Care senior ...

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Front Desk Concierge

Plano, TX · On-site

$16.50/hr

The Aspenwood Company has an opportunity for a part time Concierge/Front Desk/Security associate at our Village on the Park Plano location a senior living community. Pay Rate: $16.50/hr. Part Time: ...

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Front Desk Concierge

Bedford, TX · On-site

$14.50/hr

The Aspenwood Company has an opportunity for a part time/PRN Concierge/Front Desk/Security associate at our Heartis MidCities location senior living community. Pay Rate: $14.50/hr. 7:00 a.m. - 7 :00 ...

Complete Care at Bayshore

Concierge

Holmdel, NJ · On-site

$18 - $20/hr

Are you an experienced Concierge, Front Desk, Customer Service Representative, or Healthcare Administrative professional who enjoys helping people and creating a welcoming environment? Join the team ...

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Concierge Front Desk information

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How much do concierge front desk jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for concierge front desk in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is a concierge front desk?

Concierge Front Desk staff are professionals who work at the front desk of hotels, residential buildings, or offices, serving as the first point of contact for guests and visitors. Their primary responsibilities include greeting guests, handling check-ins and check-outs, answering questions, and assisting with reservations or special requests. They are also knowledgeable about local attractions, dining options, and transportation, helping ensure guests have a smooth and pleasant experience. Excellent communication, problem-solving, and customer service skills are essential for this role.

What are the key skills and qualifications needed to thrive as a concierge front desk?

To succeed as a Concierge Front Desk, you need excellent customer service skills, multitasking abilities, and a high school diploma or equivalent. Familiarity with reservation systems, point-of-sale (POS) software, and communication tools is typically required. Outstanding interpersonal skills, professionalism, and problem-solving abilities help you stand out in this client-facing role. These competencies are crucial for delivering a seamless guest experience, resolving issues efficiently, and representing the establishment positively.

What are some typical challenges faced by concierge front desk staff, and how can they be addressed?

Concierge Front Desk staff often face challenges such as managing multiple guest requests simultaneously, handling difficult or dissatisfied guests, and staying informed about local attractions and services. To address these challenges, strong organizational skills, effective communication, and a calm, solution-oriented attitude are essential. Building good relationships with local vendors and staying updated on hotel offerings can also help provide prompt and accurate assistance to guests.

What is the difference between Concierge Front Desk vs Receptionist?

AspectConcierge Front DeskReceptionist
Primary RoleAssist guests with personalized services, provide local information, and handle special requestsManage front desk operations, answer phones, and greet visitors
Work EnvironmentHotels, luxury residences, resortsOffices, clinics, hotels, corporate buildings
CredentialsCustomer service skills, hospitality experience often preferredBasic administrative skills, high school diploma usually required

While both roles involve front desk duties, a Concierge Front Desk focuses on guest services and personalized assistance in hospitality settings, whereas a Receptionist handles general administrative tasks and visitor management across various industries.

Do concierge front desk staff make good money?

Concierge front desk staff typically earn an average hourly wage ranging from $12 to $20, depending on location and experience. Salaries can increase with additional skills, certifications, or working in high-end establishments, but overall compensation is generally moderate compared to other hospitality roles.
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What are popular job titles related to Concierge Front Desk jobs?

For Concierge Front Desk jobs, the most frequently searched job titles are:

Infographic showing various Concierge Front Desk job openings in the United States as of August 2026, with employment types broken down into 73% Full Time, 25% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,689 per year, or $18.1 per hour.

Front Desk Concierge

Denton, TX • On-site

The Aspenwood Company - Village On the Park Denton
See more jobs at The Aspenwood Company - Village On the Park Dentonexternal

$14.50 - $18.75/hr

Other

Re-posted 6 days ago

Job description

Concierge/Front Desk/Security Associate

Are you enthusiastic about providing outstanding service and creating a warm, welcoming environment for residents and guests? We have exciting opportunities for Concierge/Front Desk/Security Associates who are professional, friendly, and dedicated to making a positive first impression. If you’re ready to be the welcoming face of our community and ensure a safe, pleasant environment for all, we’d love to have you on our team! Help us create an exceptional experience for our residents and guests.

Location: Village on the Park Denton, an Assisted Living with Memory Care senior community.

Schedule: PRN Shift

Availability: Must be available to work weekends and holidays

Essential Duties And Responsibilities:

  • Greet residents, families, prospective residents, guests, and employees with a courteous, polite, and warm manner.
  • Monitor all incoming public traffic and assist with inquiries.
  • Maintain the cleanliness and orderliness of common areas and all public spaces.
  • Respond promptly to the needs of residents, families, vendors, and visitors, providing immediate and courteous assistance.
  • Provide key support to the sales and marketing team by managing inquiries effectively.
  • Follow schedules and instructions, assist with guest and employee meal ticket sales, and other service requests.
  • Operate the paging/telephone system, answer calls, determine their nature, and route them appropriately.
  • Assist with maintenance orders, either on paper or through an electronic system.
  • Monitor emergency calls, doors, and fire alarms, responding according to established policies and procedures.
  • Assist with scheduling job applicant interviews for department heads.
  • Track incoming/outgoing residents and guests and perform daily resident check-ins per policy.
  • Be an active member of the community’s emergency response team.
  • Maintain a professional appearance and good personal hygiene in accordance with company policies.
  • Work in various environments, lift up to 40 lbs, and occasionally climb stairs, lifts, or ladders.
  • Assist with special projects or tasks as assigned.
  • Detect and prevent suspicious behavior, vandalism, theft, and other criminal activities through effective surveillance and response.

Minimum Requirements:

  • High School diploma or GED required.
  • Prior customer service, front desk, and telephone experience preferred.
  • Valid Texas Driver’s License required.
  • Excellent communication and customer service skills; strong problem-solving skills, good judgment, and attention to detail.
  • Proficient in PC skills, including Microsoft Office, Word, and some Excel.
  • Understanding of HIPAA requirements.

EOE/M/F/D/V

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