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Concierge Front Desk Jobs (NOW HIRING)

Stratton Amenities

Front Desk Concierge

Seattle, WA · On-site

$21 - $22/hr

Front Desk Concierge Company: Stratton Amenities Location: Seattle, WA About Stratton Amenities Stratton Amenities is a hospitality services company providing concierge, front desk, and guest ...

Stratton Amenities

Front Desk Concierge

Seattle, WA · On-site

$23 - $24/hr

Front Desk Concierge Company: Stratton Amenities Location: Seattle, WA About Stratton Amenities Stratton Amenities is a hospitality services company providing concierge, front desk, and guest ...

Stratton Amenities

Front Desk Concierge

Nashville, TN · On-site

$14 - $16/hr

Front Desk Concierge Full-Time or Part-Time Position Overview A luxury residential high-rise in Nashville s is seeking a Front Desk Concierge to deliver a high level of service to residents and ...

Stratton Amenities

Front Desk Concierge

Austin, TX · On-site

$17 - $18/hr

Front Desk Concierge Full-Time or Part-Time Position Overview A luxury residential high-rise in Austin, Texas is seeking a Front Desk Concierge to deliver a high level of service to residents and ...

Stratton Amenities

Front Desk Concierge

Nashville, TN · On-site

$15 - $16/hr

Front Desk Concierge Full-Time or Part-Time Position Overview A luxury residential high-rise in Nashville s is seeking a Front Desk Concierge to deliver a high level of service to residents and ...

Stratton Amenities

Front Desk Concierge

Austin, TX · On-site

$15.25 - $19.75/hr

Front Desk Concierge Full-Time or Part-Time Position Overview A luxury residential high-rise in Austin, Texas is seeking a Front Desk Concierge to deliver a high level of service to residents and ...

Stratton Amenities

Front Desk Concierge

Nashville, TN · On-site

$15 - $19.25/hr

Front Desk Concierge Full-Time or Part-Time Position Overview A luxury residential high-rise in Nashville s is seeking a Front Desk Concierge to deliver a high level of service to residents and ...

Stratton Amenities

Front Desk Concierge

Nashville, TN · On-site

$15/hr

Front Desk Concierge Full-Time or Part-Time Position Overview A luxury residential high-rise in Nashville s is seeking a Front Desk Concierge to deliver a high level of service to residents and ...

Stratton Amenities

Front Desk Concierge

Needham, MA · On-site

$19 - $20/hr

Front Desk Concierge Needham, Massachusetts Full-Time or Part-Time Position Overview A luxury residential high-rise in Needham, Massachusetts is seeking a Front Desk Concierge to deliver a high level ...

Stratton Amenities

Front Desk Concierge (Part-Time)

Naples, FL · On-site

$14.50 - $18.75/hr

Front Desk Concierge (Weekend Part-Time) Position Overview Stratton Amenities is seeking a reliable and professional Front Desk Concierge to support a luxury residential community on weekends. This ...

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Concierge Front Desk information

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How much do concierge front desk jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for concierge front desk in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is a concierge front desk?

Concierge Front Desk staff are professionals who work at the front desk of hotels, residential buildings, or offices, serving as the first point of contact for guests and visitors. Their primary responsibilities include greeting guests, handling check-ins and check-outs, answering questions, and assisting with reservations or special requests. They are also knowledgeable about local attractions, dining options, and transportation, helping ensure guests have a smooth and pleasant experience. Excellent communication, problem-solving, and customer service skills are essential for this role.

What are the key skills and qualifications needed to thrive as a concierge front desk?

To succeed as a Concierge Front Desk, you need excellent customer service skills, multitasking abilities, and a high school diploma or equivalent. Familiarity with reservation systems, point-of-sale (POS) software, and communication tools is typically required. Outstanding interpersonal skills, professionalism, and problem-solving abilities help you stand out in this client-facing role. These competencies are crucial for delivering a seamless guest experience, resolving issues efficiently, and representing the establishment positively.

What are some typical challenges faced by concierge front desk staff, and how can they be addressed?

Concierge Front Desk staff often face challenges such as managing multiple guest requests simultaneously, handling difficult or dissatisfied guests, and staying informed about local attractions and services. To address these challenges, strong organizational skills, effective communication, and a calm, solution-oriented attitude are essential. Building good relationships with local vendors and staying updated on hotel offerings can also help provide prompt and accurate assistance to guests.

What is the difference between Concierge Front Desk vs Receptionist?

AspectConcierge Front DeskReceptionist
Primary RoleAssist guests with personalized services, provide local information, and handle special requestsManage front desk operations, answer phones, and greet visitors
Work EnvironmentHotels, luxury residences, resortsOffices, clinics, hotels, corporate buildings
CredentialsCustomer service skills, hospitality experience often preferredBasic administrative skills, high school diploma usually required

While both roles involve front desk duties, a Concierge Front Desk focuses on guest services and personalized assistance in hospitality settings, whereas a Receptionist handles general administrative tasks and visitor management across various industries.

Do concierge front desk staff make good money?

Concierge front desk staff typically earn an average hourly wage ranging from $12 to $20, depending on location and experience. Salaries can increase with additional skills, certifications, or working in high-end establishments, but overall compensation is generally moderate compared to other hospitality roles.
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What states have the most Concierge Front Desk jobs?

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For Concierge Front Desk jobs, the most frequently searched job titles are:

Concierge Front Desk jobs near you
Infographic showing various Concierge Front Desk job openings in the United States as of August 2026, with employment types broken down into 73% Full Time, 25% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,689 per year, or $18.1 per hour.

Front Desk Concierge

Seattle, WA • On-site

Stratton Amenities
Traveler Accommodation • 201 - 500 employees
Learn more about Stratton Amenitiesexternal

$21 - $22/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 18 days ago

Stratton Amenities rating

3.2

Company rating: 3.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description


Front Desk Concierge
Company: Stratton Amenities
Location: Seattle, WA
About Stratton Amenities
Stratton Amenities is a hospitality services company providing concierge, front desk, and guest experience programs to Class A commercial and residential properties throughout the United States. Our mission is simple: create exceptional experiences for every tenant, guest, visitor, and client we serve.
Position Summary
The Front Desk Concierge serves as the first point of contact for tenants, guests, visitors, vendors, and contractors entering the property. This role is responsible for delivering a professional, welcoming, and hospitality-focused experience while assisting with access control, visitor management, customer service, and general front desk operations.
The ideal candidate is polished, dependable, service-oriented, and enjoys interacting with people in a professional environment.
Responsibilities
  • Welcome and greet tenants, guests, visitors, vendors, andcontractors.
  • Create a positive first impression for everyone entering theproperty.
  • Register visitors and maintain visitor management records.
  • Issue visitor badges and access credentials as required.
  • Verify guest access and communicate with tenants regardingvisitor arrivals.
  • Answer questions regarding the property, building amenities,and surrounding area.
  • Assist visitors with directions and general information.
  • Monitor lobby activity and maintain awareness of buildingoperations.
  • Report safety concerns, maintenance issues, suspiciousactivity, and incidents to appropriate personnel.
  • Maintain professional communication with tenants, visitors,property management, and vendors.
  • Support building events and special activities as needed.
  • Complete daily reports and documentation accurately and ontime.
  • Maintain a professional appearance and adhere to companyuniform standards.
  • Follow all site-specific procedures, policies, and post orders.

Qualifications
  • High school diploma or equivalent.
  • Minimum one year of customer service, hospitality, concierge,front desk, guest services, hotel, residential, or related experiencepreferred.
  • Strong verbal and written communication skills.
  • Professional appearance and demeanor.
  • Ability to remain composed and courteous in a fast-pacedenvironment.
  • Comfortable using computers, tablets, and visitor managementsystems.
  • Strong attention to detail and organizational skills.
  • Ability to work independently and as part of a team.

Preferred Experience
  • Concierge services
  • Hotel front desk operations
  • Luxury residential communities
  • Commercial office buildings
  • Customer service or guest services
  • Reception or administrative support

Physical Requirements
  • Ability to stand and walk for extended periods.
  • Ability to lift up to 25 pounds occasionally.
  • Ability to work in a lobby or front desk environment throughoutthe shift.

Benefits
  • Health, dental, and vision insurance
  • Paid time off
  • Paid training
  • Opportunities for advancement
  • Professional and supportive work environment

Compensation
$23.00 - $24.00 per hour

What Stratton Amenities employees say

Hours and flexibility

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