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Concierge Associate Jobs in Kansas (NOW HIRING)

The Lewer Companies

Accounting Intern

Overland Park, KS · On-site

$15 - $19/hr

Lewer offers a concierge approach to employee and student insurance by providing tailored benefit ... Associate must be able to perform the essential functions of the position satisfactorily and, if ...

Gentiva

Patient Care Manager

Topeka, KS · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Serve as a mentor, trainer, and clinical support to associates, supporting development, performance ... Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care) * Education ...

Gentiva

Hospice Patient Care RN Manager

Topeka, KS · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Serve as a mentor, trainer, and clinical support to associates, supporting development, performance ... Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care) * Education ...

Gentiva

Hospice Patient Care RN Manager

Topeka, KS · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Serve as a mentor, trainer, and clinical support to associates, supporting development, performance ... Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care) * Education ...

Gentiva Hospice

Patient Care Manager

Topeka, KS · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Serve as a mentor, trainer, and clinical support to associates, supporting development, performance ... Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care) * Education ...

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Concierge Associate information

Is a concierge associate an entry level job?

A concierge associate position is often considered entry level, suitable for individuals with strong customer service skills and a professional demeanor. Many roles require minimal prior experience, though some employers may prefer candidates with hospitality or related experience. On-the-job training is typically provided, making it accessible for those starting their careers in customer service or hospitality.

What qualifications do I need to be a concierge associate?

To become a concierge associate, candidates typically need a high school diploma or equivalent, strong customer service skills, and good communication abilities. Previous experience in hospitality or customer service is often preferred, and familiarity with hotel management software can be beneficial.

What are the key skills and qualifications needed to thrive as a concierge associate, and why are they important?

To thrive as a Concierge Associate, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with reservation systems, hotel management software, and local information databases is often required. Excellent communication, problem-solving ability, and a friendly demeanor help build rapport with guests and address their needs efficiently. These skills are essential for delivering exceptional guest experiences and maintaining the reputation of the establishment.

How much do you get paid as a concierge associate?

Concierge associates typically earn an average hourly wage between $12 and $20, depending on experience, location, and employer. Annual salaries can range from approximately $25,000 to $45,000, with some positions offering additional benefits or tips in hospitality settings.

What are some common challenges concierge associates face, and how can they effectively handle them?

Concierge Associates often encounter challenges such as managing high guest expectations, handling multiple requests simultaneously, and staying updated on local events or services. To navigate these situations, strong communication and organizational skills are essential, along with a proactive approach to problem-solving. Building a network of local contacts and keeping detailed records of guest preferences can help streamline service and ensure personalized experiences, even during busy periods.

What is the difference between Concierge Associate vs Front Desk Agent?

Concierge AssociateFront Desk Agent
Provides personalized services, reservations, and local recommendations to guestsHandles check-ins, check-outs, and general guest inquiries at the front desk

Both roles often require customer service skills and familiarity with hotel operations. Concierge Associates focus more on guest experience and personalized services, while Front Desk Agents primarily manage administrative check-in/out processes. Employers in hospitality frequently use both titles, and candidates often seek roles with overlapping skills. The main difference lies in the scope of responsibilities: concierge roles are more service-oriented, whereas front desk roles are administrative.

What is a concierge associate?

Concierge Associates are professionals who assist guests, residents, or clients by providing personalized services and information. They often work in hotels, residential buildings, or corporate offices, helping with tasks such as making reservations, arranging transportation, offering recommendations, and handling guest requests. Their main goal is to ensure a positive experience and meet the specific needs of those they serve. Excellent communication and problem-solving skills are essential for this role.

What are the most commonly searched types of Concierge jobs in Kansas?

The most popular types of Concierge jobs in Kansas are:

Concierge Associate jobs near you
Infographic showing various Concierge Associate job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Medical Receptionist - Full Time

Xpress Wellness Urgent Care

Lawrence, KS • On-site

$17 - $22/hr

Full-time

Posted 11 days ago

Xpress Wellness Urgent Care rating

4.3

Company rating: 4.3 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

Description

Position Summary:   

The patient service specialist is responsible for all front office activities, including the reception area, mail, insurance verification, and patient data integrity. Employee acts as patient concierge for the reception/lobby area by providing excellent customer service. The employee will greet all customers, obtain registration data, collect co-pays, when required, and ensure patient confidentiality at all times. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.  

Duties and Responsibilities:  

  • Greets patients in a polite, prompt, and helpful manner. Proactively keeps patients informed on delays and expected time to be seen by the provider. Consistently provides superior internal and external customer service. Ensures patient flow runs smoothly and efficiently. 
  • Obtains registration data, insurance information, and photo ID at each encounter. 
  • Promptly and accurately enters patient data into the computer system. 
  • Verifies patient's insurance. Accurately enter/update patient information and collect co-pays, co-insurance, and deductibles in accordance with the patient's insurance plan.  
  • Follows all HIPAA guidelines and rules and explains practices to patients. Maintain proper personnel conduct and confidentiality of patent, staff, and physician information. 
  • Balances daily charges. Ensures that any money received is safeguarded. Must have exceptional multi-tasking abilities  
  • Manages patient charts, arranges referrals when needed, and sends patient information and records as requested by other medical entities with a high level of initiative and integrity.  
  • Assists other staff when needed in a positive, team-centered manner. 
  • Assist in scheduling and following up on provider referrals.  
  • Ensures lobby remains clean and stocked with necessary items.  
  • Seeks out methods and practices to minimize financial risk. 
  • Contracts with auditing services to ensure proper financial monitoring and controls are compliant and up-to-date.  
  • The Clinic staff may also include ancillary personnel who are supervised by the professional staff. 
  • Other duties as assigned. This is a safety-sensitive and confidential position. 

Qualifications:  

  • Education: 
  • High School Diploma or equivalent required, Associates preferred. 
  • Licenses/Certification: 
  • Must obtain and maintain a current certification in BLS. 
  • Experience: 
  • 1-3 years prior medical office experience is preferred. 
  • Skills: 
  • Understanding of medical coding and billing. 
  • Knowledge of state and federal regulations including OSHA, HIPAA, blood-borne pathogens, and others. 
  • Competent with common PC applications including Internet, Email, and Microsoft Office.  
  • Ability to supervise, train, and evaluate new and current provider staff. 

What Xpress Wellness Urgent Care employees say

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