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Concierge Agent Jobs (NOW HIRING)

Stratton Amenities

Front Desk Concierge

Atlanta, GA · On-site

$15 - $16/hr

Front Desk Agent / Concierge Employment Type: Full-Time or Part-Time Position Overview Stratton Amenities is a hospitality services company providing luxury, hotel-style front desk and concierge ...

Stratton Amenities

Front Desk Concierge

Atlanta, GA · On-site

$15 - $19.25/hr

Front Desk Agent / Concierge Employment Type: Full-Time or Part-Time Position Overview Stratton Amenities is a hospitality services company providing luxury, hotel-style front desk and concierge ...

Stratton Amenities

Front Desk Concierge

Atlanta, GA · On-site

$15 - $16/hr

Front Desk Agent / Concierge Employment Type: Full-Time or Part-Time Position Overview Stratton Amenities is a hospitality services company providing luxury, hotel-style front desk and concierge ...

Stratton Amenities

Front Desk Concierge

Atlanta, GA · On-site

$15 - $16/hr

Front Desk Agent / Concierge Employment Type: Full-Time or Part-Time Position Overview Stratton Amenities is a hospitality services company providing luxury, hotel-style front desk and concierge ...

HHM Hotels

Concierge

Groton, CT

$18/hr

Concierge Assist guests with special services, in both an anticipatory manner and upon guest ... Work as a Guest Service Agent in the event of staffing shortages or during peak check in/out ...

Hyatt

Concierge- Part-Time

Boston, MA · On-site

$24.71/hr

High school diploma or equivalent At least 1 year of experience as a concierge or guest service agent. Exceptional interpersonal and communication skills A genuine passion for service and problem ...

Hersha Hospitality Management LP

Concierge

Groton, CT · On-site

$15.50 - $20/hr

Concierge Assist guests with special services, in both an anticipatory manner and upon guest ... Work as a Guest Service Agent in the event of staffing shortages or during peak check in/out ...

Hyatt Hotels Corporation

Concierge- Part-Time

Boston, MA · On-site

$24.71/hr

The starting pay rate for this position is $24.71. • High school diploma or equivalent • At least 1 year of experience as a concierge or guest service agent. • Exceptional interpersonal and ...

Stratton Amenities

Front Desk Concierge (Overnight)

Naples, FL · On-site

$14.50 - $18.75/hr

Overnight ConciergeFront Desk Agent (Overnight) Stratton Amenities is a hospitality-driven concierge services company providing luxury, hotel-style front desk concierge services for upscale apartment ...

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Concierge Agent information

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How much do concierge agent jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for concierge agent in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is a concierge agent?

Concierge Agents are hospitality professionals who assist guests with a variety of services, such as making reservations, answering inquiries, arranging transportation, and providing information about local attractions and events. They act as a resource for guests to ensure a pleasant and memorable stay, often going above and beyond to fulfill special requests. Concierge Agents typically work in hotels, resorts, and luxury residential buildings, and their goal is to deliver exceptional customer service tailored to each guest's needs.

How does a concierge agent typically collaborate with other departments in a hotel to enhance guest experiences?

A Concierge Agent works closely with various hotel departments such as housekeeping, front desk, and food and beverage services to ensure guests' needs are met efficiently. For example, if a guest requests a room upgrade or special amenities, the concierge coordinates with housekeeping and reservations. They also partner with local tour operators or restaurants to organize activities and secure reservations for guests. Effective communication and teamwork are essential to deliver seamless service and create memorable guest experiences.

What are the key skills and qualifications needed to thrive as a concierge agent, and why are they important?

To thrive as a Concierge Agent, you need strong customer service skills, attention to detail, and a good knowledge of local attractions, often supported by experience in hospitality or tourism. Familiarity with reservation systems, property management software, and communication tools is common in this role. Exceptional interpersonal skills, problem-solving abilities, and discretion help Concierge Agents stand out when assisting guests with diverse needs. These skills and qualities ensure guests receive personalized, efficient service that enhances their overall experience and satisfaction.

What is the difference between Concierge Agent vs Front Desk Agent?

AspectConcierge AgentFront Desk Agent
CredentialsCustomer service experience, sometimes certifications in hospitalityCustomer service experience, hospitality background often preferred
Work EnvironmentLuxury hotels, resorts, private clubsHotels, motels, hospitality reception areas
Job ResponsibilitiesPersonalized guest services, reservations, local recommendationsCheck-in/check-out, guest inquiries, administrative tasks

While both roles involve guest interaction in hospitality settings, Concierge Agents focus on personalized services and local expertise, whereas Front Desk Agents handle check-in/check-out and administrative duties. The roles often overlap but serve different guest needs within the hospitality industry.

What cities are hiring for Concierge Agent jobs?

Cities with the most Concierge Agent job openings:

What states have the most Concierge Agent jobs?

States with the most job openings for Concierge Agent jobs include:

What are popular job titles related to Concierge Agent jobs?

For Concierge Agent jobs, the most frequently searched job titles are:

Concierge Agent jobs near you
Infographic showing various Concierge Agent job openings in the United States as of August 2026, with employment types broken down into 95% Full Time, 3% Part Time, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $37,689 per year, or $18.1 per hour.

Front Desk Concierge

Atlanta, GA • On-site

Stratton Amenities
Traveler Accommodation • 201 - 500 employees
Learn more about Stratton Amenitiesexternal

$15 - $16/hr

Full-time

Re-posted 7 days ago

Stratton Amenities rating

3.2

Company rating: 3.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description


Front Desk Agent / Concierge
Employment Type: Full-Time or Part-Time
Position Overview
Stratton Amenities is a hospitality services company providing luxury, hotel-style front desk and concierge services for upscale apartment and condominium communities. We are currently seeking a professional and service-driven Front Desk Agent / Concierge to support luxury residential properties in the Atlanta, Georgia market.
This role is ideal for individuals with a strong hospitality background who take pride in delivering exceptional customer service, maintaining a polished front desk presence, and creating a welcoming environment for residents and guests. The Front Desk Agent / Concierge is a key representative of the property and plays an essential role in the overall resident experience.
Schedule Requirements
  • Flexibility to work weekdays, evenings, weekends, and holidays as required by the property
  • Shift availability may vary based on operational needs
Key Responsibilities
  • Greet residents, guests, and visitors in a professional, courteous, and welcoming manner
  • Maintain front desk operations and ensure a consistently polished lobby environment
  • Provide high-quality customer service and respond promptly to resident inquiries and requests
  • Answer and route phone calls using professional telephone etiquette
  • Accurately log, track, and distribute resident packages and deliveries
  • Monitor lobby activity and surveillance systems to support safety and security
  • Conduct regular property walks to ensure cleanliness, organization, and presentation standards are met
  • Coordinate professionally with vendors, contractors, and on-site management
  • Complete daily logs, reports, and other assigned administrative tasks
  • Perform additional duties as assigned by property management or Stratton leadership
Qualifications and Skills
  • Minimum of two years of experience in hospitality, concierge services, front desk operations, customer service, or luxury retail
  • Strong verbal and written communication skills
  • Excellent interpersonal skills with a strong service mindset
  • Ability to remain composed and make sound decisions in a fast-paced environment
  • Organized, reliable, and detail-oriented
  • Professional appearance and grooming standards required
  • Ability to work independently while contributing positively to a team environment
Preferred Experience
  • Experience in luxury residential, high-rise, hotel, or upscale service environments
  • Proven ability to deliver consistent, elevated guest and resident experiences
Why Join Stratton Amenities
  • Work in luxury residential communities throughout Atlanta
  • Professional, hospitality-focused work environment
  • Supportive leadership and clear service standards
  • Opportunity for growth within a service-oriented organization

Stratton Amenities is an equal opportunity employer. We value diversity and inclusion and are committed to maintaining a respectful, professional, and service-driven workplace.

What Stratton Amenities employees say

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