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Concessions Associate information

What are the key skills and qualifications needed to thrive as a concessions associate, and why are they important?

To thrive as a Concessions Associate, you need basic math skills, customer service experience, and the ability to handle food and beverage preparation, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash handling procedures, and food safety certifications is typically required. Strong communication, teamwork, and the ability to stay calm under pressure are standout soft skills for this fast-paced role. These competencies are crucial for ensuring efficient operations, positive customer experiences, and compliance with safety and hygiene standards.

What are some common challenges faced by concessions associates, and how can they be managed effectively?

Concessions Associates often encounter challenges such as managing long lines during peak hours, handling cash transactions quickly, and maintaining inventory while ensuring food safety standards. To manage these effectively, it's important to stay organized, communicate clearly with team members, and remain calm under pressure. Most employers provide training on customer service, safe food handling, and efficient register use, so utilizing these resources and asking for support when needed can make the job more manageable and enjoyable.

What is the difference between Concessions Associate vs Food Service Worker?

AspectConcessions AssociateFood Service Worker
CredentialsHigh school diploma or equivalent; no specialized certifications often requiredHigh school diploma or equivalent; food safety certifications may be preferred
Work EnvironmentConcession stands at sports events, theaters, or fairsRestaurants, cafeterias, or catering services
Employer & IndustryEntertainment venues, sports arenas, event centersFood service establishments, hospitality industry
Job DutiesTaking orders, handling cash, serving snacks and beveragesPreparing and serving food, maintaining cleanliness, customer service

While both roles involve customer service and food handling, Concessions Associates typically work at event venues serving snacks and drinks, whereas Food Service Workers are employed in restaurants or cafeterias preparing and serving a wider variety of food. The roles share similar credentials but differ mainly in work environment and specific duties.

What is a concessions associate?

Concessions Associates are employees who work at stands or kiosks in venues like movie theaters, sports arenas, amusement parks, or events, where they sell food, beverages, and sometimes merchandise to customers. Their duties typically include taking orders, handling cash or card transactions, preparing food, maintaining cleanliness, and providing customer service. Concessions Associates play an essential role in ensuring guests have a positive experience by delivering quick and friendly service. They may also be responsible for restocking supplies and complying with health and safety regulations.

What are the most commonly searched types of Concessions jobs in Utah?

The most popular types of Concessions jobs in Utah are:

Concessions Associate jobs near you

SOCCER STADIUM CONCESSIONS SUPERVISOR

Compass Group

Sandy, UT • On-site

$18/hr

Full-time

Medical, PTO

Posted 18 days ago

Compass Group rating

6.4

Company rating: 6.4 out of 10

Based on 1,088 frontline employees who took The Breakroom Quiz

346th of 492 rated business services

Job description

Position Title: CONCESSIONS SUPERVISOR - REAL SALT LAKE @ AMERICA FIRST FIELD
Pay Range: $18.00 *This is a tip eligible position, tips are not guaranteed*
The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg
Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!
Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app.
From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.
For more information on what we are about as a company, check us out by following the link below: http://www.levyrestaurants.com/who-we-are/
Job Summary
JOIN THE TEAM: Lead the team that brings the energy, flavor, and exceptional service to every event! As a Concessions Supervisor, you will play an important leadership role in creating a memorable guest experience at the America First Field. You will oversee assigned concession stands, carts, and portable locations while supporting team performance, food and beverage quality, efficient operations, and outstanding guest service. This position is ideal for dependable and energetic leader who enjoys motivating others, solving problems, and staying actively involved in a fast-paced event.
Key Responsibilities
  • Moedel and promote Levy's Family Values: Nice, Innovative, Passionate, and Inclusive
  • Lead pre-shift meetings and supervise assigned concession stands, carts, and portable locations.
  • Direct, train, motivate and support concession associates throughout each event.
  • Ensure friendly guest service, efficient operations, and compliance with Levy policies.
  • Monitor food quality, portion control, product presentation, inventory levels, and point-of-sale accuracy.
  • Assist with opening and closing procedures, including setup, restocking, auditing, cleaning, and securing locations.
  • Maintain clean, safe, organized, and guest-ready concession areas.
  • Enforce food-safety, sanitation, workplace-safety, and responsible alcohol-service requirements.
  • Address guest concerns promptly and professionally.
  • Communcate operational needs with Concessions leadership, Culinary, Warehouse, end Event Operations teams.
  • Support games, concerts, private events, family shows, and other America First Field events.
  • Participate in monthly inventory counts and complete required reports, checklists, and additional assigned duties.

Qualifications and Requirements
  • Must be 21 years of age or older
  • One to two years of experience in concessions, food service, hospitality, or a similary environment preferred.
  • Previous leadership or supervisory experience is preferred.
  • Strong leadership, teamwork, and guest-service skills.
  • Excellent communication and problem-solving abilities.
  • Ability to provide clear direction, coach associates, and address performance concerns professionally.
  • Ability to remain calm, organized, and guest-focused during high-volume events.
  • Familiarity with food-safety standards, sanitation procedures, and point-of-sale systems.
  • Ability to work a flexible event-based schedule, including evenings, weekends, holidays, and monthly inventory nights.
  • Must attend and complete all required Compass, Levy, America First Field, and position-specific supervisor training.
  • Ability to stand and walk for extended periods.
  • Ability to carry up to 30 pounds.
  • Must obtain and maintain a valid Utah Food Handler Permit.
  • Must obtain and maintain a valid Utah On-Premise Alcohol Certificate through ServSafe (21+ years of age)

What Makes You a Great Fit
You may be a great fit for this position if you enjoy leading from the front, supporting others, and creating an organized and positive work environment. You understand how to balance guest service, team performance, food quality, safety, and operational expectations while keeping the energy high during busy events.
Apply to Levy today!
Levy is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Associates of Levy are offered many fantastic benefits.
  • Instapay (early access to your wages) and high interest savings both through the EVEN app
  • Associate Shopping Program
  • Health and Wellness Program
  • Discount Marketplace
  • Employee Assistance Program

For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Levy.pdf

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