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Concessions Associate Jobs in California (NOW HIRING)

Analyzes and resolves problems with associates, guests, and the operation with the assistance of the Concessions Manager * Learn and be comfortable with all food and beverage menu items to ...

Analyzes and resolves problems with associates, guests, and the operation with the assistance of the Concessions Manager * Learn and be comfortable with all food and beverage menu items to ...

Sell concessions to customers at various events. Essential Duties and Responsibilities: * Sells ... Associate Shopping Program * Health and Wellness Program * Discount Marketplace * Employee ...

Sell concessions to customers at various events. Essential Duties and Responsibilities: * Sells ... Associate Shopping Program * Health and Wellness Program * Discount Marketplace * Employee ...

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Concessions Associate information

What is a concessions associate?

Concessions Associates are employees who work at stands or kiosks in venues like movie theaters, sports arenas, amusement parks, or events, where they sell food, beverages, and sometimes merchandise to customers. Their duties typically include taking orders, handling cash or card transactions, preparing food, maintaining cleanliness, and providing customer service. Concessions Associates play an essential role in ensuring guests have a positive experience by delivering quick and friendly service. They may also be responsible for restocking supplies and complying with health and safety regulations.

What are the key skills and qualifications needed to thrive as a concessions associate, and why are they important?

To thrive as a Concessions Associate, you need basic math skills, customer service experience, and the ability to handle food and beverage preparation, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash handling procedures, and food safety certifications is typically required. Strong communication, teamwork, and the ability to stay calm under pressure are standout soft skills for this fast-paced role. These competencies are crucial for ensuring efficient operations, positive customer experiences, and compliance with safety and hygiene standards.

What are some common challenges faced by concessions associates, and how can they be managed effectively?

Concessions Associates often encounter challenges such as managing long lines during peak hours, handling cash transactions quickly, and maintaining inventory while ensuring food safety standards. To manage these effectively, it's important to stay organized, communicate clearly with team members, and remain calm under pressure. Most employers provide training on customer service, safe food handling, and efficient register use, so utilizing these resources and asking for support when needed can make the job more manageable and enjoyable.

What is the difference between Concessions Associate vs Food Service Worker?

AspectConcessions AssociateFood Service Worker
CredentialsHigh school diploma or equivalent; no specialized certifications often requiredHigh school diploma or equivalent; food safety certifications may be preferred
Work EnvironmentConcession stands at sports events, theaters, or fairsRestaurants, cafeterias, or catering services
Employer & IndustryEntertainment venues, sports arenas, event centersFood service establishments, hospitality industry
Job DutiesTaking orders, handling cash, serving snacks and beveragesPreparing and serving food, maintaining cleanliness, customer service

While both roles involve customer service and food handling, Concessions Associates typically work at event venues serving snacks and drinks, whereas Food Service Workers are employed in restaurants or cafeterias preparing and serving a wider variety of food. The roles share similar credentials but differ mainly in work environment and specific duties.

What are the duties of a concessions associate?

A concessions associate is responsible for selling food and beverages, handling cash transactions, maintaining cleanliness of the concession stand, and providing friendly customer service. They may also restock supplies, operate point-of-sale systems, and ensure food safety standards are met during their shift.

What are the most commonly searched types of Concessions jobs in California?

The most popular types of Concessions jobs in California are:

What cities in California are hiring for Concessions Associate jobs?

Cities in California with the most Concessions Associate job openings:

Concessions Manager | SoFi Stadium

ASM Global

Inglewood, CA

$70K - $77K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago


ASM Global rating

6.6

Company rating: 6.6 out of 10

Based on 84 frontline employees who took The Breakroom Quiz

146th of 260 rated facilities management


Job description

LEGENDS GLOBAL

Legends Global is the premier partnertothe world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.

The LegendsGlobal culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you.Join us!

THE ROLE

Under leadership of the Director of Concessions, the Concessions Manager willbe responsible foreffectively and profitably managing and directing all day-to-day aspects of theconcession'soperations.

ESSENTIAL FUNCTIONS

  • Responsible tofor operational budget,managemonthly P&L statements and ensuring that all financial reporting isaccurate.

  • Provide leadership, coaching and mentorship to a staff responsible for executing the concessionteambusiness plan.

  • Sustain cost as it pertains to labor and operating supplies, work within budgeted guidelines.

  • Provide efficient service and quality products bymaintainingpositive customer and client relations through effective communication and prudent financial practices.

  • Accountability forestablishingand maintaining proper safety and sanitation procedures as well as ensuring proper repair and maintenance of food service equipment;createa working relationship with local health officials.

  • Ensure unit compliance with federal, state, local, and Legends regulationsregardingsale of alcohol.

  • Maintain management staff and ensure proper hiring and promoting of associates per Legends standards.

  • Work closely with multiple sub-contractors to ensure all needs are met, and terms of the contract are followed.

  • Preserving existing programs anddevelopingnew concepts to ensure the highest possible quality of food service.

  • Oversee monthly inventory forconcessionsoperations and develop yearly operational budgets.

  • Perform other related duties,tasksand responsibilities asrequired.

  • Report all safety incidents (injuries and illnesses) into the company's risk management system (Origami)on the same day that the safety incident has been reported to you.

QUALIFICATIONS

To perform this job successfully, the candidate must be able to perform each essential dutyabove atthe highest levels. The requirements listed below are representative of the knowledge, skill, and/or abilityrequired.

  • The ideal candidate will have a bachelor's degree with a minimum of 5-7 years' management experience in the high-volume foodservice industry, preferably inconcessionsenvironment for a sports and entertainment venue.

  • Must have excellent written and verbal communication skills and the ability to multi-task and prioritize in a deadline-oriented environment.

  • Demonstrate leadership and vision in managing staff groups and major projects or initiatives.

  • Customer serviceorientedwith the ability to communicate with employees, vendors, clientrepresentativesand guests in a positive and professional manner.

  • Must be flexible to workextendhours due to business requirements including late nights, weekends and holidays.

  • Must be able to work in a team environment.

  • Knowledge of accounting policy and procedures and POS Systems is preferred.

  • Proficiencyin Microsoft Word, Excel, and PowerPoint.

  • Follow and promote a strong safety culture by ensuring your teamcomplies withall company and venue safety policies and procedures, promptly reports unsafe conditions, and completes all required company-wide and job-specific safety training

COMPENSATION

Salary range of $70,000-$77,000,commensuratewith experience, and a generous benefits package thatincludes:medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

WORKING CONDITIONS

Location: OnSite(SoFi Stadium)

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonableaccommodationmay be made to enable individuals with disabilities to perform the essential functions.

NOTE:

The essential responsibilities of this position are describedbelowtheabove headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

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About ASM Global

Sourced by ZipRecruiter

ASM Global was formed in October 2019 from the merger of AEG Facilities, the global innovator in live entertainment venues, and SMG, the gold standard in event management. ASM Global is a venue management powerhouse that spans five continents, 14 countries and more than 300 of the world's most prestigious arenas, stadiums, convention and exhibit centers, and performing arts venues. As the world's most trusted venue manager, ASM Global provides venue strategy and management, sales, marketing, event booking and programming, construction and design consulting, and pre-opening services. Among the venues in our portfolio are landmark facilities such as McCormick Place & Soldier Field in Chicago, the Los Angeles Convention Center, Tele2 Arena in Stockholm, the Mercedes-Benz Superdome in New Orleans, the Shenzhen World Exhibition and Conference Centre in Shenzhen, China and Van Andel Arena, DeVos Place & DeVos Performance Hall in Grand Rapids, Michigan. ASM Global also offers food and beverage operations through its concessions and catering companies.

Industry

Arts, entertainment, and recreation

Company size

10,000+ Employees

Headquarters location

Los Angeles, CA, US

Year founded

2019