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Concessions Assistant Jobs in Michigan (NOW HIRING)

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Concessions Assistant information

What are the key skills and qualifications needed to thrive as a concessions assistant, and why are they important?

To thrive as a Concessions Assistant, you need strong customer service skills, basic math abilities, and experience in food handling, often supported by a food safety certification. Familiarity with point-of-sale (POS) systems and inventory management tools is typically required. Excellent communication, teamwork, and the ability to stay calm under pressure are standout soft skills for this role. These abilities are crucial to ensure efficient service, customer satisfaction, and compliance with health and safety standards in busy concession environments.

What are some common challenges faced by concessions assistants during busy events, and how can they effectively manage them?

Concessions Assistants often encounter high customer volumes and long lines during peak times at events, which can be challenging to manage. Staying organized, maintaining a positive attitude, and communicating clearly with both customers and team members are key strategies for handling the rush. It's important to follow established procedures for food safety and cash handling, and to remain adaptable as menu items may run out or customer requests change quickly. Teamwork is essential, as assistants often rely on each other to restock supplies and keep operations running smoothly.

What is a concessions assistant?

Concessions Assistants are staff members who work at food and beverage stands, often in venues such as stadiums, theaters, or amusement parks. Their main responsibilities include preparing and serving snacks and drinks, handling cash or electronic payments, maintaining cleanliness, and providing friendly customer service. They may also help with inventory management and restocking items as needed. This role typically requires good communication skills, the ability to work efficiently in a fast-paced environment, and a focus on food safety and hygiene.

What are the most commonly searched types of Concessions jobs in Michigan?

The most popular types of Concessions jobs in Michigan are:

Concessions Assistant jobs near you

(Student) Dining Services Assistant

Davenport University

Grand Rapids, MI

$13.75 - $17.50/hr

Full-time

Re-posted 9 days ago

Job description

SUMMARY:

The position will require work in many aspects of dining services, including but not limited to preparing food, customer service, cleaning, cashier duties, and catering. Positions assigned based on employee availability and work experience. These responsibilities are performed in an ethical manner consistent with the University's mission, vision and cultural values.

Dining Hall Front of House

This position will operate the cash register and will work with the Dining Hall employees to keep the scramble area cleaned and organized. This position will also assist with maintaining a clean dining room as well as doing dishes and other food service operations as needed.

Dining Hall Kitchen Assistant

This position will work with cafeteria employees doing general kitchen work including washing dishes, food preparation, stocking, cleaning, and helping in the scramble and seating areas.

Panther Den Retail Assistant

This position will work with the Panther Den Staff to take orders, prepare food orders and operate the cash register. Student employees will also assist with food prep, stocking, cleaning duties, dishes and general kitchen work.

HUB Cafe/Concessions Assistant

This position will work in the coffee shop and concessions stands to take orders, prepare food orders, and operate the cash register. This position will also assist with food preparation, stocking, cleaning duties, washing the dishes, other kitchen work, and event help (as necessary) in concessions.

RESPONSIBILITIES:

  1. Must maintain a high level of presentation, enthusiasm for customer service and provide professional, courteous, and pleasant attitude toward all coworkers, students and staff.
  2. Adhere to the Davenport University Code of Conduct.
  3. Work with Dining Services Supervisors and staff to provide customers with the best service and quality product.
  4. Follow the sanitation requirements of food services and Kent County Health Department.
  5. Do dishes and cleaning projects as assigned by supervisors.
  6. Efficiently operate a cash register and credit card machine when needed.
  7. Perform inventory management duties when needed.
  8. Food production and preparation.
  9. Prepare concession food for customers during events.
  10. Be able to answer customer requests for information.
  11. Handle documents while maintaining a high level of confidentiality.
  12. Clean the area when events are complete.
  13. Post daily menus, online and in paper
  14. Maintain DU Dining social media pages
  15. Record trafficking data in google spreadsheets.
  16. Design and print posters and various documents.
  17. Design and post bulletin boards
  18. Brainstorm promotion ideas
  19. Help set-up and run dining promotions.
  20. Provide GREAT customer service, anticipating and exceeding the needs of our customers.
  21. Demonstrate and promote the University Cultural Values.
  22. Understand and abide by all external and internal regulations and policies. This includes NCAA, GLIAC and national affiliations associated within athletics or other role specific regulations.
  23. Perform other duties as assigned.

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