ZipRecruiter

Log In

1

Concentrix Home Jobs (NOW HIRING)

Cnx

Sales Operations Manager (Remote)

Concord, NC · Remote

CAREER GROWTH AND PERSONAL DEVELOPMENT This is a great "work from home" opportunity that will allow ... Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our ...

Cnx

Customer Acquisition Specialist

Nashville, TN · On-site +1

$16.49 - $21.64/hr

Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our ... Experience or willingness to work from home * Proficiency in fast-paced multi-tasking * Eagerness ...

Cnx

Lead Development Representative (Hybrid)

Greenville, SC · Hybrid

$14.80 - $18.56/hr

Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our ... Experience working with Salesforce.com or similar CRM * Experience or willingness to work from home

Cnx

Specialist, Project Management

Concord, NC · Remote

Plus, at Concentrix, there'srealcareer (and personal)growthpotential. In fact,about 80% ofour ... Work-from-home conveniencewith company-suppliedtechnologies * Programs and events that support ...

next page

Showing results 1-20

All JobsConcentrix Home Jobs

Concentrix Home information

What is a Concentrix Home job?

A Concentrix Home job refers to remote positions offered by Concentrix, a global customer experience and business process outsourcing company. Employees in these roles typically work from home, providing customer service, technical support, or sales assistance via phone, chat, or email. These positions allow for flexible schedules and do not require commuting to a physical office, making them attractive for people seeking work-from-home opportunities. Concentrix provides training and resources to help remote employees succeed in their roles.

How much does Concentrix pay for work from home?

Concentrix home-based customer service representatives typically earn between $10 and $15 per hour, depending on the role, location, and experience. Pay rates may vary based on the specific position and the company's current pay structure, with some roles offering performance bonuses or incentives.

What does a typical workday look like for a Concentrix Home agent, and how is remote support structured?

As a Concentrix Home agent, your day typically involves handling customer inquiries via phone, chat, or email from your home office. You'll follow structured schedules, use company-provided tools, and receive ongoing support from virtual supervisors and team leads through chat or video meetings. Regular team huddles and training sessions help keep you connected and up-to-date with processes, and you'll often collaborate with peers through online platforms. The remote environment is designed to support productivity and engagement, ensuring you have the resources needed to succeed while working from home.

What are the key skills and qualifications needed to thrive as a Concentrix Work-at-Home Agent, and why are they important?

To thrive as a Concentrix Work-at-Home Agent, you need strong communication skills, customer service experience, and typically a high school diploma or equivalent. Familiarity with CRM software, call center platforms, and reliable internet connectivity are essential technical requirements. Excellent problem-solving abilities, patience, and self-motivation help agents stand out in a remote environment. These skills and qualities ensure efficient customer support, high customer satisfaction, and effective remote collaboration.

What is the difference between Concentrix Home vs Customer Service Representative?

AspectConcentrix HomeCustomer Service Representative
Work EnvironmentRemote, home-basedTypically office or remote, depending on employer
Required CredentialsHigh school diploma or equivalent, basic computer skillsHigh school diploma or equivalent, communication skills
Industry UsageCommonly used in call centers and customer support rolesCommonly used in customer support across various industries

Concentrix Home refers to remote customer support roles offered by Concentrix, requiring basic skills and a home setup. Customer Service Representative is a broader role found across many companies, often with similar requirements but may involve different work environments. Both roles focus on customer interaction, but Concentrix Home emphasizes remote work within the Concentrix organization.

How can I make 2000 a week working from home?

Concentrix Home offers remote customer service roles where earning $2,000 weekly typically requires working full-time hours, often 40 or more per week, and gaining experience or specialized skills. Increasing income may involve taking on multiple shifts, advancing to higher-paying positions, or developing skills in areas like technical support or sales. Consistent performance and reliable scheduling are key to reaching higher earnings in remote customer service jobs.

Is Concentrix work from home legit?

Concentrix offers legitimate work-from-home customer service and support roles that typically require a computer, internet connection, and good communication skills. The company is a well-established outsourcing provider, and many employees report positive experiences with remote positions. However, job seekers should verify specific job postings and be cautious of scams that mimic legitimate companies.

Is Concentrix giving work from home?

Concentrix offers work-from-home opportunities for many customer service and support roles, allowing employees to work remotely depending on the position and location. These roles typically require a reliable internet connection, a quiet workspace, and sometimes specific technical skills or certifications. Availability of remote work can vary based on the company's current policies and job requirements.
More about Concentrix Home jobs
What cities are hiring for Concentrix Home jobs? Cities with the most Concentrix Home job openings:
What states have the most Concentrix Home jobs? States with the most job openings for Concentrix Home jobs include:
What job categories do people searching Concentrix Home jobs look for? The top searched job categories for Concentrix Home jobs are:
Concentrix Home jobs near you
Sales Operations Manager (Remote)

Sales Operations Manager (Remote)

Cnx

Concord, NC • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Job Title:

Sales Operations Manager (Remote)

Job Description

The Operations Manager II is responsible for coaching and supervising a group of Operations Managers and/or Team Leaders. This position is responsible for building and maintaining client relationships, meeting service level agreements and achieving financial expectations. (Military veterans are encouraged to apply.)

A NEW CAREER POWERED BY YOU

Are you looking for a "work from home" career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns "World's Best Workplaces," "Best Company Culture," and "Best Companies for Career Growth" awards every year? Then a remote "Sales Operations Manager" position at Concentrix is just the right place for you!

As a remote "Sales Operations Manager", you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as "game-changers." Together, we help the world's best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.

CAREER GROWTH AND PERSONAL DEVELOPMENT


This is a great "work from home" opportunity that will allow you to reimagine an all-new career journey and develop "friends for life" at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.

WHAT YOU WILL DO IN THIS ROLE

As a "Sales Operations Manager" working from home, you will:

  • Own overall sales performance (conversion, revenue, productivity) across assigned programs
  • Drive daily/weekly performance rhythms to ensure consistent execution
  • Identify performance gaps early (especially early tenure) and implement corrective actions
  • Partner with leaders to build strong pipelines and hit or exceed targets
  • Lead and develop Team Leaders and Sales Coaches to drive a high-performance culture
  • Hold leaders accountable to daily performance management, coaching effectiveness, and action plans
  • Ensure consistent use of tools (PULSE, dashboards, reporting) to track and drive results
  • Reinforce a culture of accountability, urgency, and ownership
  • Shift coaching approach to be skill-based and behavior-focused (sales conversations, objection handling, rapport building)
  • Ensure coaching is documented, consistent, and tied directly to performance outcomes
  • Partner with Training to improve new hire readiness and early tenure success
  • Partner with WFM to optimize staffing, scheduling, and coverage to support sales demand
  • Identify opportunities to improve efficiency and productivity without sacrificing quality
  • Drive consistency in processes, communication, and execution across teams
  • Maintain strong relationships with client stakeholders, ensuring transparency on performance and action plans
  • Translate client expectations into clear operational actions
  • Proactively communicate risks, opportunities, and progress

YOUR QUALIFICATIONS

Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our "Sales Operations Manager" (Remote) role include:

  • Associate's Degree Preferred with more than ten years of experience (with two to four years of Progressive Management Experience) preferred
  • Demonstrated ability to analyze and improve work processes; establish a course of action for self and others to accomplish specific goals
  • Demonstrated ability to coach and develop action plans, which maximize performance, and provide effective feedback
  • Demonstrated ability to implement Change; flexibility to quickly adapt to changing business needs
  • Work well under pressure and follow through on items to completion while maintaining a professional demeanor
  • Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates
  • Proven ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment
  • Demonstrated ability to mentor, coach and provide direction to a team of employees
  • Demonstrated ability to take initiative and ownership with focus on continuous improvement
  • Demonstrated ability to foster customer service disposition and sense of professionalism for self and team
  • Willingness to work a flexible schedule
  • MUST have 1+ year of experience as a "Operations Manager" or "Sales Operations Manager".
  • Must have 3-5 years of PROVEN "high-level sales" leadership - OB sales experience would be ideal.
  • Must reside in the United States and have a valid U.S. address for residence
  • 18 Years of age or older with a completed High School Diploma or GED, required.

WHAT'S IN IT FOR YOU

One of our company's Culture Beliefs says, "We champion our people." That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:

    • The base salary range for this position is $60,000.00- $75,000.00 annually (pay rate will not be below the applicable minimum wage), Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.

    • DailyPay enrollment option to access pay "early," when you want it

    • Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more

    • Health and wellness programs with trained partners to help promote a healthy you

    • Mentorship programs that support your rewarding career journey

    • Work-from-home convenience with company-supplied technologies

    • Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support

    • Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more

    • A range of other perks and benefits

    REIMAGINE THE BEST VERSION OF YOU!

    If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their "employer of choice."

    JOB AVAILABILITY

    This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible. The deadline to apply for this position is: 7/2/26.

    ACKNOWLEDGEMENTS:

    Physical and Mental Requirements

    The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

    Equal Employment Opportunity

    Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

    For more information regarding your EEO rights as an applicant, please visit the following websites:

    • English

    • Spanish

    Accommodation

    Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

    Artificial Intelligence

    As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

    Work Authorization

    In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.

    For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE.

    Location:

    USA, NE, Work-at-Home

    Language Requirements:

    Time Type:

    Full time


    Physical and Mental Requirements:
    The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

    Equal Employment Opportunity:

    Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

    For more information regarding your EEO rights as an applicant, please visit the following websites:

    English

    Spanish

    Accommodation:

    Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

    Artificial Intelligence:

    As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

    Work Authorization:

    In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.

    For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE

    Apply