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Computer User Support Specialist Jobs in Delaware

Conrep Inc.

Customer Support Specialist

Middletown, DE

$17 - $22.75/hr

... smooth user experience across Conrep modules including ATS, CRM, Bench Management, and Job ... Bachelors Degree in Information Technology, Computer Science, Business, or related field. * 24 ...

RI International

Peer Support Specialist I

Claymont, DE · On-site

$18 - $21/hr

Peer Support Specialist I Job Type: PART-TIME / Non-Exempt Shift Details: Shift Days - 8:00am-8 ... Basic computer skills. * Ability to teach/train recovery information and recovery tools.

RI International

Peer Support Specialist I

Claymont, DE · On-site

$18 - $21/hr

Peer Support Specialist I Job Type: PART-TIME / Non-Exempt Shift Details: Shift Days - 8:00PM-m-8 ... Basic computer skills. * Ability to teach/train recovery information and recovery tools.

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All JobsComputer User Support Specialist JobsComputer User Support Specialist Jobs in Delaware

Computer User Support Specialist information

See Delaware salary details

$15

$26

$42

How much do computer user support specialist jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for computer user support specialist in Delaware is $26.67, according to ZipRecruiter salary data. Most workers in this role earn between $21.39 and $29.86 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Computer User Support Specialist, and why are they important?

To thrive as a Computer User Support Specialist, you need a strong understanding of computer hardware, software troubleshooting, networking basics, and typically an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems (Windows, macOS, Linux) is essential. Excellent communication, patience, and problem-solving skills are crucial for effectively assisting users and managing stressful situations. These abilities ensure timely resolution of technical issues, high user satisfaction, and efficient IT support operations.

What are Computer User Support Specialists?

Computer User Support Specialists are IT professionals who assist individuals and organizations with computer hardware, software, and network issues. They provide technical support, troubleshoot problems, and guide users through solutions either in person, over the phone, or online. Their responsibilities often include installing and configuring computer systems, diagnosing technical issues, and maintaining system performance. These specialists play a crucial role in ensuring that technology runs smoothly for businesses and end users.

What skills do you need to be a computer support specialist?

A computer support specialist needs strong technical skills in hardware, software, and networking, along with problem-solving and communication abilities to assist users effectively. Knowledge of operating systems, troubleshooting tools, and customer service is essential, and certifications like CompTIA A+ can enhance job prospects.

What is the starting salary for a computer support specialist?

The starting salary for a computer user support specialist typically ranges from $35,000 to $50,000 annually, depending on location, experience, and certifications. Entry-level roles often require basic troubleshooting skills and familiarity with common operating systems and support tools.

What is the difference between Computer User Support Specialist vs Help Desk Technician?

AspectComputer User Support SpecialistHelp Desk Technician
CredentialsCompTIA A+, Microsoft CertifiedCompTIA A+, Microsoft Certified
Work EnvironmentCorporate, educational, healthcare settingsHelp desks, call centers, remote support
Employer & IndustryIT service providers, large organizationsIT support companies, internal IT teams
Search & Comparison IntentUnderstanding roles, career paths, certificationsJob requirements, responsibilities, skills

Both roles involve troubleshooting and supporting computer users, often requiring similar certifications and working in similar environments. The main difference is that Computer User Support Specialists typically provide more in-depth support within organizations, while Help Desk Technicians often handle initial user inquiries and remote troubleshooting. Both positions are essential in IT support and share overlapping skills and credentials.

What are some common challenges faced by Computer User Support Specialists in a fast-paced office environment?

Computer User Support Specialists often encounter challenges such as managing multiple support tickets simultaneously, prioritizing urgent requests, and communicating technical solutions to users with varying levels of computer literacy. In a fast-paced office, balancing quick response times with providing thorough troubleshooting can be demanding. Successfully navigating these challenges requires strong organizational skills, clear communication, and adaptability to rapidly changing technologies and user needs.

Is IT hard to become an IT specialist?

Becoming a Computer User Support Specialist typically requires a foundational knowledge of computer systems, troubleshooting skills, and often an associate degree or relevant certifications like CompTIA A+. While some roles may require advanced skills or certifications, entry-level positions are accessible with proper training and experience, making the path manageable for many individuals interested in IT support.

What does a computer user support specialist do?

A computer user support specialist provides technical assistance to users experiencing hardware or software issues. They troubleshoot problems, install and configure systems, and may use tools like remote support software to resolve issues efficiently. Strong communication skills and knowledge of operating systems and common applications are essential for this role.
What are popular job titles related to Computer User Support Specialist jobs in Delaware? For Computer User Support Specialist jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Computer User Support Specialist jobs in Delaware look for? The top searched job categories for Computer User Support Specialist jobs in Delaware are:
Computer User Support Specialist jobs near you
Infographic showing various Computer User Support Specialist job openings in Delaware as of June 2026, with employment types broken down into 94% Full Time, 4% Part Time, and 2% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $55,465 per year, or $26.7 per hour.
Electronic Flight Bag (EFB) Support Specialist

Electronic Flight Bag (EFB) Support Specialist

B3H Corporation

Dover Air Force Base, DE

Other

Posted 19 days ago

Job description

Overview

B3H is seeking an Electronic Flight Bag (EFB) Support Specialist to support AMC operations groups through device setup, maintenance, restoration, EUSA support, and audit-log review activities.

B3H is a leader in building winning DoD and corporate teams. B3H provides the full spectrum of strategic planning, program management, acquisitions management, systems engineering & integration, cost analysis, training, systems requirements analysis, and instructional system design for the DoD. B3H delivers quality performance with complete government visibility and control. Corporate headquarters are in Fort Walton Beach, Florida.

Responsibilities
  • Perform set-up, maintenance, and restoration on EFB devices, to include:
    • Device activation
    • Device/application password reset
    • Device/application unlock
    • Initiate lost mode/device retrieval
  • Perform set-up, maintenance, and restoration functions on End User Stand Alone (EUSA) devices, to include:
    • Facilitate EUSA device set-up IAW the MDM provider and configuration profile provided by HQ AMC EFB Program Office.
    • Initiate EUSA device operating system updates as approved by DISA and configuration profile provided by HQ AMC EFB Program Office.
    • Review audit logs for unauthorized access and/or configuration changes.
Qualifications
  • High school diploma or equivalent required
  • Associate's degree preferred in information systems, information technology, cybersecurity, electronics, or related field
  • Minimum 2 years of relevant experience in device support, user support, mobile device management, EFB support, or comparable technical support environment
  • Experience with mobile devices, account/password support, configuration profiles, operating system updates, and audit-log review
  • Ability to troubleshoot and restore user-device functionality in a controlled operational environment

Contingent upon contract award.

B3H Corporation is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

Employment Type: OTHER
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About B3h

Sourced by ZipRecruiter

Industry

Guided missile and space vehicle manufacturing

Company size

51 - 200 Employees

Headquarters location

Shalimar, FL, US

Year founded

1990

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