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Computer User Support Specialist Jobs in Arkansas

Buckland Co.

Client Support Specialist

Little Rock, AR · On-site

$17.25 - $23.25/hr

Client Support Specialist For over 70 years Buckland has been working to help companies across the ... Applicants do not require CAD or USA work experience but for some positions may require CAD or USA ...

Simmons Foods

Tech Support Specialist

Gentry, AR

Provides end user technology related support. May work face to face, via telephone or via remote management software to provide company wide support services. Stages and deploys new computer systems.

New

FMH Conveyors

Technical Support Specialist

Jonesboro, AR · On-site

FMH Conveyors is adding a Technical Support Specialist to our Lifecycle Services team, responsible ... Computer skills: Sales Force, MS Office (Word, Excel, Outlook, PowerPoint) and ability to learn new ...

DURAVANT LLC

Technical Support Specialist

Jonesboro, AR · On-site

FMH Conveyors is adding a Technical Support Specialist to our Lifecycle Services team, responsible ... Computer skills: Sales Force, MS Office (Word, Excel, Outlook, PowerPoint) and ability to learn new ...

Duravant

Technical Support Specialist

Jonesboro, AR · On-site

FMH Conveyors is adding a Technical Support Specialist to our Lifecycle Services team, responsible ... Computer skills: Sales Force, MS Office (Word, Excel, Outlook, PowerPoint) and ability to learn new ...

Taylor King Law

Client Support Specialist

Little Rock, AR · On-site

$16 - $18/hr

A Client Support Specialist at Taylor King Law is responsible for delivering "client first" service ... Computer skills: word processing/merged documents, spreadsheets, and database (experience with ...

Eagle Bank and Trust

Be Seen First

Information Technology Support Specialist

Heber Springs, AR · On-site

$35K - $40K/yr

I.T. Support Specialist Department: Information Technology Reports To: EVP-CIO FLSA Status ... Manual dexterity for computer work and cash handling/plus lifting boxes/files, typing, standing ...

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Computer User Support Specialist information

See Arkansas salary details

$13

$22

$34

How much do computer user support specialist jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for computer user support specialist in Arkansas is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.69 and $24.66 per hour, depending on experience, location, and employer.

What is a computer user support specialist?

Computer User Support Specialists are IT professionals who assist individuals and organizations with computer hardware, software, and network issues. They provide technical support, troubleshoot problems, and guide users through solutions either in person, over the phone, or online. Their responsibilities often include installing and configuring computer systems, diagnosing technical issues, and maintaining system performance. These specialists play a crucial role in ensuring that technology runs smoothly for businesses and end users.

What skills and qualifications are needed to be a computer user support specialist?

To thrive as a Computer User Support Specialist, you need a strong understanding of computer hardware, software troubleshooting, networking basics, and typically an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems (Windows, macOS, Linux) is essential. Excellent communication, patience, and problem-solving skills are crucial for effectively assisting users and managing stressful situations. These abilities ensure timely resolution of technical issues, high user satisfaction, and efficient IT support operations.

What challenges do computer user support specialists face in a fast-paced office environment?

Computer User Support Specialists often encounter challenges such as managing multiple support tickets simultaneously, prioritizing urgent requests, and communicating technical solutions to users with varying levels of computer literacy. In a fast-paced office, balancing quick response times with providing thorough troubleshooting can be demanding. Successfully navigating these challenges requires strong organizational skills, clear communication, and adaptability to rapidly changing technologies and user needs.

What is the difference between Computer User Support Specialist vs Help Desk Technician?

AspectComputer User Support SpecialistHelp Desk Technician
CredentialsCompTIA A+, Microsoft CertifiedCompTIA A+, Microsoft Certified
Work EnvironmentCorporate, educational, healthcare settingsHelp desks, call centers, remote support
Employer & IndustryIT service providers, large organizationsIT support companies, internal IT teams
Search & Comparison IntentUnderstanding roles, career paths, certificationsJob requirements, responsibilities, skills

Both roles involve troubleshooting and supporting computer users, often requiring similar certifications and working in similar environments. The main difference is that Computer User Support Specialists typically provide more in-depth support within organizations, while Help Desk Technicians often handle initial user inquiries and remote troubleshooting. Both positions are essential in IT support and share overlapping skills and credentials.

How do I become a computer user support specialist?

To become a computer user support specialist, individuals typically need a high school diploma or equivalent, along with technical knowledge of computer hardware and software. Many employers prefer candidates with postsecondary education or certifications such as CompTIA A+ and strong problem-solving skills. Gaining experience through internships or entry-level IT roles can also improve job prospects.

How much does a computer user support specialist make per hour?

A computer user support specialist typically earns between $15 and $25 per hour, depending on experience, location, and certifications. Entry-level positions may pay closer to the lower end, while experienced specialists with certifications like CompTIA A+ can earn higher wages. The role often involves troubleshooting hardware and software issues in office or technical environments.

What are popular job titles related to Computer User Support Specialist jobs in Arkansas?

For Computer User Support Specialist jobs in Arkansas, the most frequently searched job titles are:

What job categories do people searching Computer User Support Specialist jobs in Arkansas look for?

The top searched job categories for Computer User Support Specialist jobs in Arkansas are:

Computer User Support Specialist jobs near you
Infographic showing various Computer User Support Specialist job openings in Arkansas as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $45,825 per year, or $22 per hour.

IT Support Specialist

Southern Pioneer Property & Casualty Ins Co

Jonesboro, AR • On-site

$40K - $50K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 days ago

Job description

Southern Pioneer Property & Casualty is seeking a motivated and dependable IT Support Specialist to join our team. This position is ideal for an individual who is eager to learn new technologies, has strong problem-solving skills, and communicates effectively with users across the organization. The IT Support Specialist will provide day-to-day technical support and help ensure reliable and secure IT operations that support our business.

Key Responsibilities
• Provide technical support to employees for hardware, software, and network-related issues
• Troubleshoot and resolve IT issues in a timely and professional manner
• Install, configure, and maintain computers, peripherals, and standard business software
• Assist with user account management, password resets, and access permissions
• Support Microsoft 365 applications and end-user services
• Document technical issues, resolutions, and procedures
• Escalate complex issues to senior IT staff or third-party vendors as appropriate
• Assist with IT projects, upgrades, and system improvements

Required Skills & Qualifications
• High motivation to learn new skills and technologies
• Strong verbal and written communication skills
• Ability to provide professional, user-focused technical support
• Strong organizational skills and attention to detail
• Ability to work independently and collaboratively in a team environment

Preferred Qualifications
• Associate degree (2 years) in Information Technology or a related field preferred, OR
• At least three (2) years of experience working in Information Technology
• Basic Microsoft 365 administration experience, including user management and common administrative tasks

Work Environment
• Full-time, onsite position in Jonesboro, Arkansas
• Standard business hours: Monday through Friday, 8:00 AM to 5:00 PM

Benefits
• Competitive compensation based on experience
• Comprehensive benefits package, including health insurance, paid time off, and holidays
• Opportunities for professional development and growth within Southern Pioneer Property & Casualty