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Computer Support Jobs in Arkansas (NOW HIRING)

Job Title: CAD Technician The CAD Technician prepares high-quality engineering drawings using ... This role supports civil and mechanical projects, with a strong emphasis on civil design, and works ...

CAD Designer

Monticello, AR ยท On-site

$24.50 - $33.75/hr

Position: CAD Designer Travel: This position will require around 25% travel Job Summary The CAD ... That's because we believe in collaborating as a team to serve and support each other as well as we ...

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Computer Support information

See Arkansas salary details

$11

$19

$32

How much do computer support jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for computer support in Arkansas is $19.48, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $22.07 per hour, depending on experience, location, and employer.

What is a computer support specialist?

Computer support specialists are professionals who help individuals and organizations troubleshoot and resolve technical issues related to computer hardware, software, and networks. They provide assistance to users by diagnosing problems, guiding them through solutions, and sometimes repairing or upgrading equipment. These specialists may work in-person, over the phone, or via remote desktop tools, ensuring that users can use their technology effectively and efficiently.

What are the key skills and qualifications needed to thrive as a computer support specialist?

To thrive as a Computer Support Specialist, you need strong technical troubleshooting skills, knowledge of operating systems and hardware, and often a relevant associate degree or certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and diagnostic software is typically required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills ensure timely and accurate technical support, leading to higher user satisfaction and efficient IT operations.

What are the most common challenges faced by computer support professionals when assisting non-technical users?

One of the main challenges for Computer Support professionals is communicating technical information in a way that non-technical users can easily understand. This often requires patience, strong interpersonal skills, and the ability to quickly assess a user's level of familiarity with technology. Additionally, support staff must troubleshoot a wide range of hardware and software issues, sometimes remotely, which can make diagnosing problems more complex. Balancing multiple support requests and prioritizing urgent issues are also key aspects of the role.

What is the difference between Computer Support vs Network Technician?

AspectComputer SupportNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring routers/switches, network maintenance
Industry UsageIT support, customer service, small to medium businessesTelecommunications, large enterprise networks, data centers

Computer Support and Network Technician roles both involve technical skills, but Computer Support focuses on troubleshooting hardware and software issues for end-users, while Network Technicians specialize in maintaining and configuring network infrastructure. Both roles often require similar certifications and are essential in IT environments, but they serve different operational needs.

How do you become a computer support specialist?

To become a computer support specialist, individuals typically need a high school diploma or equivalent, along with technical knowledge of computer hardware, software, and operating systems. Many employers prefer candidates with postsecondary education or certifications such as CompTIA A+; strong problem-solving and communication skills are also important. Gaining experience through internships or entry-level IT roles can help build relevant skills for this career.

What are popular job titles related to Computer Support jobs in Arkansas?

For Computer Support jobs in Arkansas, the most frequently searched job titles are:

What cities in Arkansas are hiring for Computer Support jobs?

Cities in Arkansas with the most Computer Support job openings:

Infographic showing various Computer Support job openings in Arkansas as of September 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $40,508 per year, or $19.5 per hour.

IT Support

Little Rock, AR โ€ข On-site

Arkansas Foundation for Medical Care (AFMC)
Health Care and Social Assistanceย โ€ขย 201 - 500 employees

$20.50 - $28.25/hr

Full-time

Posted 4 days ago


Job description

SCOPE OF POSITION: Support the corporate information system in the maintenance of computer equipment and software. Installs, modifies, and repairs computer hardware and software. Provide technical assistance and relevant training and education of computer related functions to system users.

Support the organization's mission, vision, and values by exhibiting the following behaviors: Honesty, Excellence Accountability, Respect, and Teamwork. ESSENTIAL JOB FUNCTIONS: Install computer hardware and software according to system and/or user specifications. Maintain computer hardware and software and ensure optimum performance.

Clean, repair and replace equipment as needed. Provide user support diagnosing problem and taking appropriate corrective action. Document services performed in work order system.

Coordinate service with other internal and external service providers. Instruct users in use of computer hardware and software. Communicate system updates and application changes to users.

Prepare and submit reports as assigned or requested. Communicate needs and requests to other team members as appropriate. Adhere to format, content, and style guidelines, giving consideration to usability and ensuring accuracy, consistency, and quality.

Follow AFMC, state and federal protocols regarding data confidentiality/security and HIPAA compliance. Verify home internet connections for security purposes. Create, Host, virtual webinars for internal and external stakeholders as requested.

Shadow IT Specialists as directed. Additional duties as assigned. KNOWLEDGE, SKILLS, AND ABILITIES: Ability to maintain confidentiality.

Strong oral and written communication skills. Creativity. Customer Service Focused.

Ability to meet deadlines. Attention to detail. Flexibility.

Ability to work collaboratively and independently to achieve stated goals. Initiative. Ability to relate professionally and positively with staff, business partners, customers, constituents, recipients, and the public.

Ability to multitask. Ability to prioritize. Strong organizational skills.

Problem solving skills. Professionalism. Ability to travel.

Time management skills. Regular and punctual attendance.Physical and Sensory Requirements (With or Without the Aid of Mechanical Devices): Mobility, reaching, bending, lifting, grasping, ability to read and write, ability to communicate with personnel, ability to remain calm under stress, ability to make independent decisions and ability to travel. Must be able to lift and transport up to 50 lbs

Must be capable of performing the essential functions of this job, with or without reasonable accommodations. EDUCATION: Required: High School Diploma and a minimum of 30 hours completed toward technology degree with pursuit to complete degree. EXPERIENCE: Required: One (1) year in a computer support role including the following areas: Windows Server and Desktop OS; Network Cabling, all hardware, and Home Router experience; Proficient in Windows OS, and proficient in MS Office.

Desirable: Active Directory Administration, Apple iOS, Cisco WebEx Meeting Platform, previous experience in a Helpdesk Support Role, and Office 365 Administration. INTERNET REQUIREMENTS: Reliable, high-speed wireless internet service (Wi-Fi)Physical and Sensory Requirements (With or Without the Aid of Mechanical Devices): Mobility, reaching, bending, lifting, grasping, ability to read and write, ability to communicate with personnel, ability to remain calm under stress, ability to make independent decisions and ability to travel. Must be able to lift and transport up to 50 lbs.

Must be capable of performing the essential functions of this job, with or without reasonable accommodations. EDUCATION: Required: High School Diploma and a minimum of 30 hours completed toward technology degree with pursuit to complete degree. EXPERIENCE: Required: One (1) year in a computer support role including the following areas: Windows Server and Desktop OS; Network Cabling, all hardware, and Home Router experience; Proficient in Windows OS, and proficient in MS Office.

Desirable: Active Directory Administration, Apple iOS, Cisco WebEx Meeting Platform, previous experience in a Helpdesk Support Role, and Office 365 Administration. INTERNET REQUIREMENTS: Reliable, high-speed wireless internet service (Wi-Fi)