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Computer Support Jobs in Arkansas (NOW HIRING)

City Of Jonesboro

Computer Technician II

Jonesboro, AR · On-site

$19.54 - $21.32/hr

Computer Technician II Exempt: No Department: Information Systems Reports To: Information Systems ... Provides assistance and support services that facilitates decision making by others. PUBLIC CONTACT ...

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Computer Support information

See Arkansas salary details

$11

$19

$32

How much do computer support jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for computer support in Arkansas is $19.48, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $22.07 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Computer Support Specialist, and why are they important?

To thrive as a Computer Support Specialist, you need strong technical troubleshooting skills, knowledge of operating systems and hardware, and often a relevant associate degree or certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and diagnostic software is typically required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills ensure timely and accurate technical support, leading to higher user satisfaction and efficient IT operations.

What is the difference between Computer Support vs Network Technician?

AspectComputer SupportNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring routers/switches, network maintenance
Industry UsageIT support, customer service, small to medium businessesTelecommunications, large enterprise networks, data centers

Computer Support and Network Technician roles both involve technical skills, but Computer Support focuses on troubleshooting hardware and software issues for end-users, while Network Technicians specialize in maintaining and configuring network infrastructure. Both roles often require similar certifications and are essential in IT environments, but they serve different operational needs.

What are computer support specialists?

Computer support specialists are professionals who help individuals and organizations troubleshoot and resolve technical issues related to computer hardware, software, and networks. They provide assistance to users by diagnosing problems, guiding them through solutions, and sometimes repairing or upgrading equipment. These specialists may work in-person, over the phone, or via remote desktop tools, ensuring that users can use their technology effectively and efficiently.

What are the most common challenges faced by Computer Support professionals when assisting non-technical users?

One of the main challenges for Computer Support professionals is communicating technical information in a way that non-technical users can easily understand. This often requires patience, strong interpersonal skills, and the ability to quickly assess a user's level of familiarity with technology. Additionally, support staff must troubleshoot a wide range of hardware and software issues, sometimes remotely, which can make diagnosing problems more complex. Balancing multiple support requests and prioritizing urgent issues are also key aspects of the role.
What are popular job titles related to Computer Support jobs in Arkansas? For Computer Support jobs in Arkansas, the most frequently searched job titles are:
What job categories do people searching Computer Support jobs in Arkansas look for? The top searched job categories for Computer Support jobs in Arkansas are:
What cities in Arkansas are hiring for Computer Support jobs? Cities in Arkansas with the most Computer Support job openings:
Computer Support jobs near you

Computer Support Tech

Cavenaugh Auto Group

Walnut Ridge, AR

Full-time

Posted 29 days ago

Job description

Computer Support Technician
The Computer Support Technician works under the supervision of the Network and
Support Administrator and is responsible for assisting the Network and Support
Administrator and IT Manager in supporting the IT infrastructure.
Responsibilities
Serve as technical support for all end users.
Provide support for hardware, software, web based applications, and communications
to end users.
Maintain and install hardware and software (including but not limited to PCs, laptops,
printers and other peripherals, phones, and wiring.)
Assist in monitoring and maintaining the security of the network (including but not
limited to stored data and end user devices.)
Assist in maintaining and updating systems on the network (including but not limited to
firewalls, wireless, email, endpoint protection, and servers) keeping downtime to a
minimum.
Develop and maintain current expertise in software, operating systems, network
equipment, etc.
Some travel may be required.
Knowledge, Abilities and Skills
Knowledge of server and network infrastructure

Understanding of local and wide area networks
Knowledge of general PC maintenance with the ability to evaluate, diagnose and correct
software/hardware problems
Knowledge of common networking concepts:
TCP/IP, DNS, DHCP, VPN, wireless networks, etc.
Efficient with Windows Operating Systems and Microsoft Office
Experience with telephone systems
Education / Experience
One to Three years in computer applications or related area; Bachelor's degree in
Computer Science or related field is recommended.

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