1

Computer Technician Assistant Jobs in Illinois (NOW HIRING)

The Computer Technician is responsible for working with systems users and meeting their hardware and software needs. Assist end users with performing their jobs more efficiently. Routinely ...

New

... to assist end users in operations, and use of Audio Visual (A/V) and computer equipment. This ... Reimage PCs/Macs and install and configure them as directed by senior technicians. * Close and/or ...

Be Seen First

Technician: Computer Equipment - Arlington Heights, IL Are you looking for great pay & benefits ... Maintain a safe, organized, and clean work environment to ensure safety and efficiency * Assist in ...

next page

Showing results 1-20

Computer Technician Assistant information

See Illinois salary details

$32.5K

$46.8K

$61.5K

How much do computer technician assistant jobs pay per year?

As of Aug 19, 2026, the average yearly pay for computer technician assistant in Illinois is $46,802.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,800.00 and $53,800.00 per year, depending on experience, location, and employer.

What is a computer technician assistant?

Computer Technician Assistants are entry-level professionals who help maintain and troubleshoot computer hardware, software, and network issues within organizations. They support senior technicians by setting up equipment, installing software, and responding to user requests for help with technical problems. Their responsibilities may also include maintaining inventory, updating records, and ensuring all systems are running efficiently. This role is ideal for individuals seeking hands-on experience in IT support and computer maintenance.

What are the key skills and qualifications needed to thrive as a computer technician assistant, and why are they important?

To thrive as a Computer Technician Assistant, you need foundational knowledge of computer hardware, software troubleshooting, and basic networking, often supported by a relevant associate degree or technical certification like CompTIA A+. Familiarity with diagnostic tools, operating systems, and ticketing systems is typically required. Strong problem-solving skills, attention to detail, and effective communication help you stand out in assisting both users and senior technicians. These skills ensure accurate issue resolution, minimize downtime, and support efficient IT operations within an organization.

What are some common challenges faced by computer technician assistants, and how can they be effectively managed?

Computer Technician Assistants often encounter challenges such as troubleshooting a wide variety of hardware and software issues, balancing multiple support requests, and adapting to rapidly changing technology. Effective time management and clear communication with users and senior technicians are essential for prioritizing tasks and delivering timely solutions. Staying current with industry trends and participating in ongoing training can also help assistants remain confident and capable when addressing unfamiliar problems.

What is the difference between Computer Technician Assistant vs Computer Support Specialist?

AspectComputer Technician AssistantComputer Support Specialist
CertificationsBasic certifications like CompTIA A+Advanced certifications like Network+ or Security+
Work EnvironmentEntry-level, hardware setup, basic troubleshootingHelp desk, remote support, software troubleshooting
Job ResponsibilitiesAssist with hardware repairs, install componentsDiagnose software issues, provide user support

The Computer Technician Assistant typically performs hands-on hardware tasks and supports senior technicians, while the Computer Support Specialist handles more complex software and user support issues. Both roles require foundational certifications and work in similar environments, but the Support Specialist often has more responsibility and technical expertise.

Can a computer technician assistant work from home?

Computer technician assistants can sometimes work from home, especially for tasks like remote troubleshooting, software support, and documentation. However, they may need to visit client sites or offices for hardware repairs or installations, depending on the job requirements and employer policies.

How much does a computer technician assistant make?

In Pennsylvania, a computer technician assistant typically earns between $25,000 and $40,000 annually, depending on experience, certifications, and the work environment. Entry-level positions may start lower, while experienced assistants with specialized skills can earn higher wages.

What are the most commonly searched types of Computer Technician jobs in Illinois?

The most popular types of Computer Technician jobs in Illinois are:

What cities in Illinois are hiring for Computer Technician Assistant jobs?

Cities in Illinois with the most Computer Technician Assistant job openings:

Infographic showing various Computer Technician Assistant job openings in Illinois as of August 2026, with employment types broken down into 1% Internship, 1% As Needed, 81% Full Time, 14% Part Time, 2% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $46,802 per year, or $22.5 per hour.

COMPUTER TECHNICIAN

Horizon Health

Paris, IL โ€ข On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

New


Job description

Horizon Health is a Critical Access, Rural Health Facility comprised of 25-inpatient beds located in Paris, IL & a multitude of outpatient clinic settings including Family Practice and Specialty Clinics in Paris and surrounding cities. We have been serving residents of Edgar County since 1968 though community education, emergency services, and outpatient care. As we continue to expand our services & locations, our community has grown far beyond Paris. Our rich history and strong community support pave the way for the future of healthcare as we serve you—our family, friends, and neighbors.

Position Summary:

The Computer Technician is responsible for working with systems users and meeting their hardware and software needs. Assist end users with performing their jobs more efficiently. Routinely troubleshooting of software and hardware problems. The Computer Technician may help with problem definition, analysis of solution options within given limitations, recommend a best option, and implementation of selected course. Computer Technician must have a good understanding of both sides of this equation: the application or business process and the computerized process. Computer Technician must have effective communication skills to understand and to be understood by users who do not necessarily have robust technical skills.

Essential Functions (Responsibilities/Accountabilities):

  • Answer and address support calls, walk-up customers, and emails for second tier level technical support.
  • Resolve helpdesk service calls using documented procedures.
  • Handle Help Desk ticketing system
  • Solve routine issues and escalate complex issues based on priority and tier level of need.
  • Input problems and resolutions into standardized company support center application.
  • Support IT team members on support work.
  • Manage routine Computer Technician calls to ensure timely resolution.
  • Address help desk calls via phone, in-person and through email.
  • Provide technical support either by phone, remote access or site visits as needed.
  • Develop, execute, and follow IT operational policies, standards, and work instructions for end users.
  • Ensure customer satisfaction through continuous status updates.
  • Develop, manage, and maintain internal and external support documentation.
  • Monitor critical infrastructure systems through industry standard monitoring tools and systems.

This position also requires on call for the department. This takes place during a rotation of staff members or as the facility needs due to staffing.

The responsibilities listed above are not all-inclusive; other activities may be required in support of the hospital’s goals and objectives.

Position Requirements:

  • 2 years of previous experience as a help desk technician, computer technician, or IT support required.
  • Experience in healthcare field desirable.
  • Must be capable of managing, troubleshooting, and resolving multiple issues.
  • Excellent verbal and written communication skills.
  • Broad knowledge of hardware software systems, including databases, office applications, and operating systems.
  • Must be able to physically stand, bend, squat, and lift equipment.
  • Patience and understanding
  • Required to take on call though a staff rotation

Pay Range:

Pay ranges from $19.769/hour to $30.444/hour (rate of pay is based on applicable years of experience)

Position Information:

Location: 745 E. Court Street Paris, IL 61944

Hours: Monday- Friday 8a-430p


Horizon Health is committed to caring not only for our patients, but for our staff as well. We offer you an extensive total compensation and benefits package. As an employee of Horizon Health, your benefits include a competitive salary, medical, dental and vision insurance, Employee 403(b), health savings account with Company match, as well as Vacation, Sick and Paid Holidays.


Intrigued? Don’t wait, apply today. We are actively reviewing applicants for the Computer Technician. Be part of an organization that is dedicated to the growth and development of its colleagues. Here at Horizon Health, our employees speak for themselves. Join our family & begin an incredible career!