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Computer Technician Assistant Jobs in Naperville, IL

... to assist end users in operations, and use of Audio Visual (A/V) and computer equipment. This ... Reimage PCs/Macs and install and configure them as directed by senior technicians. * Close and/or ...

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Technician: Computer Equipment - Arlington Heights, IL Are you looking for great pay & benefits ... Maintain a safe, organized, and clean work environment to ensure safety and efficiency * Assist in ...

... to assist end users in operations, and use of Audio Visual (A/V) and computer equipment. This ... Reimage PCs/Macs and install and configure them as directed by senior technicians. * Close and/or ...

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Field Computer Technician (Part-Time) Organization Summary AcademIT is a nonprofit. We provide ... Assist users with various applications and provide basic training 5. Document all support ...

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Field Computer Technician (Part-Time) Organization Summary AcademIT is a nonprofit. We provide ... Assist users with various applications and provide basic training 5. Document all support ...

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Showing results 1-20

Computer Technician Assistant information

See Naperville, IL salary details

$33.5K

$48.2K

$63.4K

How much do computer technician assistant jobs pay per year?

As of Aug 10, 2026, the average yearly pay for computer technician assistant in Naperville, IL is $48,226.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,900.00 and $55,400.00 per year, depending on experience, location, and employer.

What is the difference between Computer Technician Assistant vs Computer Support Specialist?

AspectComputer Technician AssistantComputer Support Specialist
CertificationsBasic certifications like CompTIA A+Advanced certifications like Network+ or Security+
Work EnvironmentEntry-level, hardware setup, basic troubleshootingHelp desk, remote support, software troubleshooting
Job ResponsibilitiesAssist with hardware repairs, install componentsDiagnose software issues, provide user support

The Computer Technician Assistant typically performs hands-on hardware tasks and supports senior technicians, while the Computer Support Specialist handles more complex software and user support issues. Both roles require foundational certifications and work in similar environments, but the Support Specialist often has more responsibility and technical expertise.

What is a computer technician assistant?

Computer Technician Assistants are entry-level professionals who help maintain and troubleshoot computer hardware, software, and network issues within organizations. They support senior technicians by setting up equipment, installing software, and responding to user requests for help with technical problems. Their responsibilities may also include maintaining inventory, updating records, and ensuring all systems are running efficiently. This role is ideal for individuals seeking hands-on experience in IT support and computer maintenance.

What are some common challenges faced by computer technician assistants, and how can they be effectively managed?

Computer Technician Assistants often encounter challenges such as troubleshooting a wide variety of hardware and software issues, balancing multiple support requests, and adapting to rapidly changing technology. Effective time management and clear communication with users and senior technicians are essential for prioritizing tasks and delivering timely solutions. Staying current with industry trends and participating in ongoing training can also help assistants remain confident and capable when addressing unfamiliar problems.

Is a computer technician assistant in demand?

Computer technician assistants are in steady demand due to ongoing growth in technology and the need for technical support in various industries. They often require basic troubleshooting skills and familiarity with hardware and software, making them valuable in IT support roles across many organizations.

What are the key skills and qualifications needed to thrive as a computer technician assistant, and why are they important?

To thrive as a Computer Technician Assistant, you need foundational knowledge of computer hardware, software troubleshooting, and basic networking, often supported by a relevant associate degree or technical certification like CompTIA A+. Familiarity with diagnostic tools, operating systems, and ticketing systems is typically required. Strong problem-solving skills, attention to detail, and effective communication help you stand out in assisting both users and senior technicians. These skills ensure accurate issue resolution, minimize downtime, and support efficient IT operations within an organization.

How much does a computer technician assistant make?

In Pennsylvania, a computer technician assistant typically earns between $25,000 and $40,000 annually, depending on experience, certifications, and the work environment. Entry-level positions may start lower, while experienced assistants with specialized skills can earn higher wages.

Can a computer technician assistant work from home?

Computer technician assistants can sometimes work from home, especially for tasks like remote troubleshooting, software support, and documentation. However, they may need to visit client sites or offices for hardware repairs or installations, depending on the job requirements and employer policies.
What are the most commonly searched types of Computer Technician jobs in Naperville, IL? The most popular types of Computer Technician jobs in Naperville, IL are:
Infographic showing various Computer Technician Assistant job openings in Naperville, IL as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 13% Part Time, 3% Contract, and 1% Nights. Highlights an 80% Physical, 1% Hybrid, and 19% Remote job distribution, with an average salary of $48,226 per year, or $23.2 per hour.

Computer Technician

Triton College, IL

River Grove, IL โ€ข On-site

$17/hr

Full-time

Re-posted 25 days ago


Job description

Posting Details
Posting Summary
Posting Number
S00605P
Position Title
Computer Technician
Position Type
Hourly
Department
Information Technology
Essential Function
Essential Function:
Provide support & troubleshoot all desktop computer related problems from assessment to resolution, including onsite technical support to assist end users in operations, and use of Audio Visual (A/V) and computer equipment. This includes projectors, screens, computer peripherals, control systems and video conferencing, as well as occasional small staging and event set ups to include external microphones, mixing boards, laptops, speakers, portable screens, pipe and drape, and well as other random equipment.
Qualifications
Qualifications:
  • Preferred: CompTIA A+ or equivalent certification
  • Prefer experience with: Microsoft Office Suite, network environment experience, Windows based operation systems, and mobile based hand-held devices.
  • Apple experience a plus.
  • 2 to 3 years technical experience preferred.
  • Preferred: Associates degree or equivalent from two-year College or technical school, or equivalent combination of education and experience.
  • Exceptional internal and external customer service skills.
  • Strong attention to detail and deductive reasoning skills.
  • Strong documentation skills.
  • Experience using helpdesk ticketing systems preferred.
  • Some knowledge and experience with A/V equipment in meeting/conference room preferred.
  • Computer Skills to include setup with A/V equipment with both PC and Laptops.
  • Good Communication Skills - written, verbal (phone and face-to-face).
  • Good Organizational Skills.
  • Must have valid Driver's License.
  • Must be able to lift 30-40 pounds unassisted.
  • Must be able to bend, stoop, crouch, kneel, climb, reach, pull, push, grasp, lift, and stand for periods of time.
  • Must pass background check.

Responsibilities
Responsibilities:
  • Reimage PCs/Macs and install and configure them as directed by senior technicians.
  • Close and/or open trouble tickets, while following proper guided protocols.
  • Maintain records/inventory related to computer equipment (PC/ iMAC's) including procuring the use of licenses/registration.
  • Ensure equipment is in working order and in proper placement.
  • Provide A/V Support to Electronic classrooms and conference rooms as needed or requested.
  • Assist with ongoing documentation of processes and procedures.
  • Maintain inventory list of equipment and security of all equipment that is worked on.
  • Perform routine preventive maintenance and inspections on all copier, printer, and computer equipment.
  • Quickly adapting to new processes and procedures in a fast-paced environment.
  • Diagnostics and troubleshooting of AV/Computer equipment and installations.
  • Assist installation and service on replacement of consumables such as projector lamps, amps, and other A/V equipment.
  • Assist installation and service on replacement of computer equipment.
  • Provide service for electronic/Smart Board classrooms, computer labs, and conference/events and all related tasks associated with said locations.
  • Conveying technical issues and material to non-technical people.
  • Strong customer service skills.
  • Assist full time staff, including working with other hourly personnel as assigned.
  • Other related tasks and duties as assigned by the Director of Information Technology.

Posting Date
06/11/2026
Closing Date
Special Instructions to Applicants
  • Rate of pay of $17.00 per hour.
  • Official transcripts required prior to employment (if applicable).
  • Recommended hire will be subject to pre-employment screenings.
  • Triton College is an AA/EOE.
  • Schedule: Hourly up to 28 hours per week, weekdays and some Saturdays required. Schedule to be negotiated.

Quicklink for Posting
https://jobopenings.triton.edu/postings/2459