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Computer Tech Jobs in Cleveland, OH (NOW HIRING)

Junior Desktop Support Technician

Bedford, OH

$18.50 - $23.50/hr

Coursework, certification, or hands-on experience in IT or computer technology * Exposure to PC imaging, asset management, or ticketing systems * CompTIA A+ or similar entry-level certification (or ...

Junior Desktop Support Technician

Bedford, OH · On-site

$18.50 - $23.50/hr

Coursework, certification, or hands-on experience in IT or computer technology * Exposure to PC imaging, asset management, or ticketing systems * CompTIA A+ or similar entry-level certification (or ...

CAD Designer

Cleveland, OH · On-site

$26.50 - $36.50/hr

Job Summary Langan is seeking a CAD Designer to join its collaborative team in Cleveland, OH . This ... Associate's degree, certification, or equivalent experience in drafting, civil technology ...

CAD Designer

Cleveland, OH

$26.50 - $36.50/hr

Job Summary Langan is seeking a CAD Designer to join its collaborative team in Cleveland, OH . This ... Associate's degree, certification, or equivalent experience in drafting, civil technology ...

Ability to assess risk on a variety of project scopes and geographic locations Computer / Technology: * Microsoft Office (Word, Excel and Outlook) * On-Screen Takeoff software preferred * Aptitude in ...

Remote Customer Service Agent

Lorain, OH · Remote

$14 - $18.75/hr

Computer & Technology Requirements * Provide your own Windows-based PC (Macs, Chromebooks, and tablets are not supported). * Wired high-speed internet connection required. * USB headset required.

CAD Designers will work with experienced engineers and will be put in a position to continuously ... Learn and adapt to new technologies * Participate in design review meetings * Understand wiring ...

Remote Customer Service Agent

Elyria, OH · Remote

$14.25 - $19/hr

Computer & Technology Requirements * Provide your own Windows-based PC (Macs, Chromebooks, and tablets are not supported). * Wired high-speed internet connection required. * USB headset required.

Remote Customer Service Agent

Medina, OH · Remote

$13.75 - $18.50/hr

Computer & Technology Requirements * Provide your own Windows-based PC (Macs, Chromebooks, and tablets are not supported). * Wired high-speed internet connection required. * USB headset required.

Remote Customer Service Agent

Akron, OH · Remote

$14.75 - $19.75/hr

Computer & Technology Requirements * Provide your own Windows-based PC (Macs, Chromebooks, and tablets are not supported). * Wired high-speed internet connection required. * USB headset required.

Remote Customer Service Agent

Cleveland, OH · Remote

$15 - $20/hr

Computer & Technology Requirements * Provide your own Windows-based PC (Macs, Chromebooks, and tablets are not supported). * Wired high-speed internet connection required. * USB headset required.

Learn and adapt to new technologies * Participate in design review meetings * Understand wiring ... General CAD experience in AutoCAD, SOLIDWORKS, etc. * Ability to recognize and offer suggestions ...

Learn and adapt to new technologies * Participate in design review meetings * Understand wiring ... General CAD experience in AutoCAD, SOLIDWORKS, etc. * Ability to recognize and offer suggestions ...

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How much do computer tech jobs pay per hour?

As of May 29, 2026, the average hourly pay for computer tech in Cleveland, OH is $20.19, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $22.60 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Computer Tech, and why are they important?

To thrive as a Computer Tech, you need a solid understanding of computer hardware, operating systems, troubleshooting, and often a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with diagnostic tools, imaging software, and ticketing systems is typically required for efficient workflow. Strong problem-solving abilities, effective communication, and patience help in delivering excellent technical support to users. These skills and qualities are important to ensure quick, reliable resolutions to technical issues and maintain smooth IT operations.

What are some common challenges Computer Techs face when supporting end-users, and how can they effectively handle them?

Computer Techs often encounter challenges such as troubleshooting vague user-reported issues, managing multiple urgent requests simultaneously, and educating users about best practices. Effective problem-solving skills, patience, and clear communication are key to resolving technical issues efficiently and ensuring user satisfaction. Building strong relationships with both end-users and team members can also help streamline support processes and reduce recurring problems.

What are computer techs?

Computer techs, also known as computer technicians, are professionals who install, maintain, and repair computer hardware and software systems. They diagnose technical issues, provide troubleshooting support, and upgrade systems to ensure optimal performance. Computer techs often work in a variety of settings, including businesses, schools, and repair shops, and may also assist users with software installations, virus removal, and data recovery. Their goal is to keep computer systems running smoothly and efficiently for users and organizations.

What is the difference between Computer Tech vs Network Technician?

AspectComputer TechNetwork Technician
CertificationsA+ Certification, CompTIA ITF+CompTIA Network+, Cisco CCNA
Work EnvironmentDesktops, laptops, hardware repair, software troubleshootingNetwork infrastructure, routers, switches, network setup
Industry UsageIT support, help desks, retail, small businessesTelecommunications, enterprise networks, data centers

Computer Techs focus on hardware and software troubleshooting for individual computers, while Network Technicians specialize in setting up and maintaining network systems. Both roles require technical certifications and often work in similar environments, but their core responsibilities differ significantly.

What job categories do people searching Computer Tech jobs in Cleveland, OH look for? The top searched job categories for Computer Tech jobs in Cleveland, OH are:
What cities near Cleveland, OH are hiring for Computer Tech jobs? Cities near Cleveland, OH with the most Computer Tech job openings:
Journeyman Computer Programmers

Journeyman Computer Programmers

CUSTOM SOFTWARE SYSTEMS

Cleveland, OH

Contractor

Posted 6 days ago


Job description

CSS is seeking five (5) experienced Journeyman Computer Programmers to support the maintenance, development, and modernization of DRAS at DFAS. DRAS is an IBM z/OS mainframe system comprising the Retired and Casualty Pay System (RCPS), Annuity Pay System (APS), and Combat Related Special Compensation (CRSC), collectively processing approximately $6 billion per month for 2.5 million military retirees and beneficiaries. Team members will operate under the direction of the Technical Lead Programmer and execute the full software development lifecycle including requirements analysis, coding, unit testing, peer review, code turnover, and production support.


Key Responsibilities

Software Development & Unit Testing

  • Develop and maintain COBOL programs for z/OS mainframe environments, meeting all SCR specifications and DRAS design documentation requirements, free of defects.
  • Write and execute JCL, CICS transactions, and SQL queries as required; utilize ADS-Online, ADS-Batch, and MQ Series as directed.
  • Perform unit testing of Configuration Items (CIs) to confirm correct functionality; complete and document test results in compliance with DFAS business processes.
  • Upon successful test completion, move code into designated staging areas and notify appropriate parties for production deployment.
  • Ensure all code complies with DRAS-defined coding standards, industry best practices, and DFAS CMM Level 3 requirements.

Requirements Analysis

  • Review SCRs, white papers, email requests, and meeting action items from R&A Operations and other sources.
  • Contribute to written impact analyses of proposed changes, identifying affected system components and providing rough order of magnitude (ROM) estimates with +/- 15% accuracy for staff-hours and calendar days.
  • Execute data queries to identify data conditions relevant to detailed requirements reviews.
  • Participate in user needs analysis, system analysis and design, and technical documentation activities.

Code Turnover & Peer Review

  • Participate in code walkthroughs, reviewing all testing plans and results to confirm required testing is complete and all defects are identified.
  • Participate in Peer Review meetings; present and receive feedback on defects, code efficiency, and conformance with coding standards.
  • Maintain 95% monthly attendance at all required peer review and team meetings.

Production Support

  • Provide production support to research and resolve issues affecting DRAS payroll processing (RCPS, APS, CRSC).
  • Monitor production performance and job execution; document 100% of reported issues in accordance with DFAS business processes.
  • Participate in ad hoc user meetings to assist in resolving application issues as directed by the Technical Lead or COR.

SDLC & Process Compliance

  • Comply with DFAS-defined timeframes for program analysis, programming, unit testing, and pre-implementation support within the DRAS SDLC.
  • Participate in system requirements reviews, critical design reviews, test readiness reviews, and post-implementation reviews.
  • Participate in the DRAS Agile transformation effort; attend DFAS-sponsored Agile Boot Camp training and meet defined maturity expectations during the transition.
  • Maintain regular attendance at team meetings; actively contribute to team standup and planning sessions.

Training & Security Compliance

  • Complete all required DoD mandatory training within 30 days of CAC receipt: Cyber Awareness Challenge, CUI Training, Antiterrorism Level I, Insider Threat Awareness, Privacy Act, Records Management, and Unauthorized Disclosure of Classified Information.
  • Renew all mandatory training modules annually to maintain DFAS network and system access.
  • Adhere to all DFAS security requirements including physical security, information security, CAC usage, and CUI handling policies.
  • Immediately report any security incidents or violations to the contractor FSO, DFAS Manager, CO, COR, Director of Force Protection, and DFAS Personnel Security.


Required Qualifications

  • Bachelor's degree in Computer Science, Information Technology, or related field; or equivalent combination of education and directly applicable mainframe development experience.
  • Minimum 5 years of hands-on IBM mainframe programming experience with COBOL for z/OS as the primary language.
  • Working proficiency in JCL, CICS, and z/OS 2.1 operating environment.
  • Experience with VSAM file structures and at least one of: DB2, IDMS.
  • Familiarity with TSO, ROSCOE, and common mainframe debugging tools (e.g., Abendaid, MaxUtil, SyncSort).
  • Ability to work both independently and as a collaborative team member within a structured SDLC environment.
  • Active or adjudicable Tier 3 / Noncritical-Sensitive (IT-II) background investigation.
  • Must be a U.S. citizen; males born after 12/31/1959 must be registered with Selective Service.

Preferred Qualifications

  • Prior DRAS program experience (RCPS, APS, and/or CRSC subsystems) strongly preferred.
  • Experience with DoD or federal payroll processing systems; familiarity with DoD FMR Vol. 5 financial management regulations a plus.
  • Proficiency with ADS-Online, ADS-Batch, MQ Series, CA Librarian, CA-View/DocView, Control-M, Connect Direct, or other third-party tools in the DRAS technology stack.
  • Familiarity with SQL and structured query design for production data research.
  • Exposure to Agile or iterative SDLC methodologies in legacy mainframe environments.
  • Experience with or understanding of PeopleSoft Global Payroll in a DoD context.

Work Environment & Security Requirements

  • Primary performance at DFAS Cleveland, Bratenahl, or Indianapolis; remote/telework permitted with COR approval, subject to security restrictions.
  • Must be available outside standard core hours (nights/weekends) when mission dictates, as coordinated by the Technical Lead and COR.
  • All work performed exclusively on Government-Furnished Equipment (GFE); personally-owned devices may not be used for government information or systems access.
  • Contractor personnel must report to DFAS-IN during the first week of contract performance for onboarding and CAC issuance.
  • Foreign travel requires DFAS Form 9133 submission not less than 30 days prior to departure