Computer Tech Assistant Jobs in Ohio (NOW HIRING)

Salary : $93,017.01 - $136,032.43 Annually
Location : Centennial II, Human Resources Department, 805 Central Avenue, Suite 200, Cincinnati, Ohio 45202, OH
Job Type: Full-time Classified
Job Number: 26-03210
Department: Water Works
Opening Date: 08/17/2026
Closing Date: 8/31/2026 11:59 PM Eastern
General Statement of Duties
This employee supervises the team that supports the strategies and requirements associated with GCWW's Develop, Integrate, and Deliver(DID) team. The GCWW DID Team provides many IT services and solutions to GCWW internal and external customers. The team consists of 4 main program areas: business intelligence, content management, workforce management, and laboratory management. GCWW has invested in several technology tools to assist the GCWW DID team and the services they provide to their customers. These tools include PowerBI, OnBase, UKG, and Labworks. The DID ITAM will work with multiple GCWW Divisions on to provide a variety of reports, workflows, web page updates, and to manage critical laboratory water sampling data. As a member of the GCWW IT Steering Committee, the DID ITAM will contribute to the strategic planning and governance of technology initiatives, projects, and business process improvements. The position is responsible for providing leadership to the DID team, including project portfolio planning, budget management, resource alignment, and the overall direction of technology operations and services.
This employee supervises and coordinates assigned Enterprise Technology Solutions (ETS) or assigned department program activities and operations, such as network services, computer application services, systems administration of UNIX and mainframe platforms, database administration and data processing activities. Employee coordinates assigned activities with other divisions, outside agencies, and the general public and provides highly responsible and complex staff assistance to the Information Technology Manager. Performs related duties as required.
Minimum Qualifications (KSAs)
(Illustrative only. Any one position may not require all of the listed KSAs nor do the listed examples include all the KSAs which may be required.)
Knowledge of:
Principles of municipal budget preparation and control.
Principles of human resources management, supervision, training, and performance evaluation.
Pertinent federal, state, and local laws, codes, and regulations.
Principles and practices of business management, project management, and business process design.
Network operating systems, network protocols, LAN/WAN hardware and design concepts, and networked systems management practices.
Distributed data processing and client/server concepts.
Application development and end user information system tools.
Database management.
Hardware components of mainframe, midrange, personal computers and mobile devices.
Current trends in data processing and networking.
Contracts for goods and services; vendor negotiation.
General engineering public records, construction administration and/or geographic/ cartographic concepts and functions. Cloud hosted services (Software as a Service, Platform as a Service, Infrastructure as a ServceService) Cybersecurity methods and best practices.
Skill to:
Operate appropriate computer equipment; use properly all related hardware and software.
Ability to:
Implement and maintain positive employee relations.
Promote and maintain highest integrity throughout all personnel.
Analyze and manage effective EEO/AA programs.
Supervise, direct, and coordinate the work of lower level staff.
Select, manage, supervise, train, and evaluate staff.
Interpret and explain Enterprise Technology Solutions (ETS) policies and procedures.
Prepare clear and concise reports.
Communicate clearly and concisely, both orally and in writing.
Establish and maintain effective working relationships with those contacted in the course of work including City and other government officials, community groups, and the general public.
Analyze complex business problems; offer solution strategies.
Organize, prioritize and assign work tasks to staff.
Read, understand and explain material from complex manuals.
Understand and implement large amounts of technical information quickly.
Prepare and administer budgets.
Work in and lead cross-functional team groups.
Required Education and Experience
Each applicant must have three years of experience as a Computer Systems Analyst with the City of Cincinnati. Each applicant must also have a Bachelor's Degree from an accredited college or university in computer science/information processing, mathematics, statistics, quantitative analysis, or a related field.
OR
Each applicant must have eight years of experience in an Information Technology classification with the City of Cincinnati. Each applicant must also have an associate degree from an accredited college or university in computer science/information processing, mathematics, statistics, quantitative analysis, or a related field.
OR
Each applicant must have a minimum of five years of supervisory/management-level professional work experience in Information Technology. Each applicant must also have a bachelor's degree from an accredited college or university in computer science/information processing, mathematics, statistics, quantitative analysis, or a related field.
OR
Each applicant must have five years of experience within the information technology industry and two years of supervisory/management-level professional work experience. Additionally, each applicant must have a bachelor's degree from an accredited college or university in computer science/information processing, mathematics, statistics, quantitative analysis, or a related field
An equivalent combination of education, training, certifications, and military or other demonstrable experience that demonstrates required knowledge, skills, and abilities may be considered.
OTHER REQUIREMENTS
Must be an excellent communicator and team builder.
Must pass security clearance.
MILITARY EDUCATION & EXPERIENCE EVALUATION
Military education and experience may be substituted for college level course work at the lower and upper division baccalaureate and graduate levels and apprenticeship training at the vocational certificate level on a case by case basis based on the American Council on Education (ACE) Military Guide recommendations.
Working and Physical Conditions
Environmental Conditions: Office environment; exposure to computer screens; noise from computer hardware components.
Physical Conditions: Duties require maintaining physical condition necessary for sitting, standing and walking for prolonged periods of time; light lifting and carrying; general manual dexterity required.
The below information is solely intended as a summary of the benefits available and is subject to change. Not all benefits listed are available for every position. Benefits can vary depending on applicable labor agreements and/or salary plan. For specific questions, contact the HR Contact indicated on the Job Posting.
The City of Cincinnati offers its employees competitive salaries and a comprehensive benefit package designed to actively attract and retain quality employees' to add additional value to the City of Cincinnati's workforce. A summary of these benefits for full-time employment is listed below. This is a general listing of benefits for all employees and is not intended to be a comprehensive listing for all bargaining units.
The City offers a variety of training programs, ranging from job-specific skills such as computer and equipment instruction, to helping supervisors improve their management techniques.
Equal Employment Opportunity
The City of Cincinnati is dedicated to providing equal employment without regard to race, gender, age, color, religion, disability status, marital status, sexual orientation or transgendered status, or ethnic, national or Appalachian origin, or on the basis of any other category protected under federal, state and local laws.
Holidays
The City of Cincinnati has 11 paid holidays annually that include:
New Year's Day
Martin Luther King Day
President's Day
Memorial Day
Juneteenth
Independence Day
Labor Day
Veterans' Day
Thanksgiving Day
Day after Thanksgiving
Christmas
Health Insurance
The City of Cincinnati 80/20 offers 3 medical plans to all full time City of Cincinnati employees and eligible dependents: the 80/20 PPO medical plan, the HDHP medical plan with an HSA contribution, and a Health Reimbursement Arrangement for those enrolled on another non-city eligible group plan.
Eligible dependents include:
Legal Spouse or Equal Partner
Child (natural child, adopted child, and/or child who the group has determined is covered under a "Qualified Medical Child Support Order")
Step-child
Child for whom the employee or employee's spouse/equal partner is a legal guardian
Basic Life Insurance
A $50,000 Basic Life Insurance policy is paid for by the City for certain eligible employees. Full time employees not eligible for the City-paid basic life insurance policy are generally provided a similar benefit through their union group.
Supplemental Life, Long Term Disability, Accident & Critical Illness Insurance
Most full time City employees are eligible to participate in a supplemental life insurance program, a long term disability plan, and accident and critical illness insurance programs at their own expense. Premiums are determined by age, amount of coverage, and various additional factors.
Flexible Benefits Plans
Healthcare Flex Spending Account
City employees can participate in the Healthcare Flex Spending Account that can be used to pay out-of-pocket medical, prescription, dental, and vision care expenses for employees and family members.
Dependent Care Flex Spending Account
City employees can participate in a Dependent Care Flex Spending Account that can be used to pay work-related dependent care expenses. Participants can set aside money each year through pre-tax payroll deductions to pay for these expenses.
Transportation Expense Reimbursement Account
City employees can participate in a Transportation Expense Reimbursement Account (TERA) that can be used to reimburse expenses related to traveling to and from work. Participants can set-up a pre-tax payroll deduction up to an IRS regulated amount.
Healthy Lifestyles Program
City employees can voluntarily participate in a wellness incentive program that encourages and rewards employees and their spouses/equal partners for making positive choices for better health. The City of Cincinnati will contribute up to $300/year to a Health Reimbursement Account for each the employee and their spouse/equal partner for meeting specified program goals. These dollars can be used to offset qualified out-of-pocket medical expenses.
Integrated Health Reimbursement Arrangement (HRA)
This is a voluntary program that serves as an alternative healthcare option to traditional medical plans. If you have alternate group health coverage available to you through a spouse, equal partner, another job, or a non-city retirement plan, you may be eligible for this plan which reimburses you for the difference in premiums between the plans and your covered out of pocket expenses on the other plan.
Retirement Plan
The City provides a defined benefit pension plan for part-time and full-timeemployees. New hires and re-hired employees are required to participate in the City of Cincinnati's Retirement System (CRS), regardless of previous participation in an Ohio State pension system or any another state or federal pension system. CRS is funded by employer and employee contributions, and investment returns from plan assets. CRS provides retirement and health care benefits subject to eligibility requirements. The following groups are excluded from participation in CRS: Mayor and Members of City Council; Sworn Police & Fire; Police Recruits; and Rehired Ohio Police & Fire Retirees.
Deferred Compensation
As an Ohio government employer, the City offers employees the ability to participate in a 457(b) tax-deferred retirement savings plan. The City makes an annual match to your 457(b) of up to $750, or as otherwise specified in applicable regulations and union contracts.
01
How many years of experience do you have in the Information Technology field?

• No experience
• Less than 1 year
• 1 year to less than 2 years
• 2 years to less than 3 years
• 3 years to less than 4 years
• 4 years to less than 5 years
• 5 years to less than 6 years
• 6 years to less than 7 years
• 7 years to less than 8 years
• 8 or more years

02
How many years of experience do you have supporting OnBase?

• No experience
• Less than 1 year
• 1 year to less than 2 years
• 2 years to less than 3 years
• 3 years to less than 4 years
• 4 years to less than 5 years
• 5 years or more

03
I understand that this position will manage and lead the Develop, Integrate, and Deliver (DID) team at Greater Cincinnati Water Works (GCWW).

• Yes
• No

Required Question