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Computer Tech Assistant Jobs in Akron, OH (NOW HIRING)

Computer Services Coordinator

Gates Mills, OH ยท On-site

$19.50 - $24.75/hr

The IT coordinator sets up systems for updating software applications and operating systems in use ... can assist the technological security and efficiency of a company. This position normally works ...

Respond to incidents and assist with system recovery efforts to minimize downtime. * Generate ... s or a similar technical environment. Experience monitoring computer systems or working in a ...

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Computer Tech Assistant information

See Akron, OH salary details

$32K

$46.2K

$60.8K

How much do computer tech assistant jobs pay per year?

As of Jul 20, 2026, the average yearly pay for computer tech assistant in Akron, OH is $46,206.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,400.00 and $53,100.00 per year, depending on experience, location, and employer.

What is an assistant computer technician?

An assistant computer technician supports the work of experienced technicians by performing tasks such as troubleshooting hardware and software issues, installing equipment, and maintaining computer systems. They often work under supervision and may need basic technical skills, certifications, or training in computer repair or networking. This role provides hands-on experience and can serve as a stepping stone to more advanced IT positions.

What is the difference between Computer Tech Assistant vs IT Support Specialist?

AspectComputer Tech AssistantIT Support Specialist
CertificationsBasic certifications like CompTIA A+ often preferredSimilar certifications, often more advanced or specialized
Work EnvironmentSchools, small businesses, retailCorporate offices, data centers, tech firms
Job ResponsibilitiesHardware setup, troubleshooting, basic software supportNetwork issues, system administration, user support
Industry UsageCommon in education, retail, small businessPrevalent in corporate and enterprise settings

While both roles involve technical support and hardware/software troubleshooting, Computer Tech Assistants typically focus on basic hardware and software issues in smaller environments. IT Support Specialists handle more complex network and system issues in larger organizations. The roles often overlap, but the scope and complexity differ based on the work setting.

Is helpdesk a good entry level IT job?

Helpdesk roles for computer tech assistants are considered good entry-level IT jobs because they provide foundational experience in troubleshooting, customer service, and technical support. These positions often require basic knowledge of operating systems, hardware, and software, and can lead to more advanced IT roles with additional certifications or skills.

Which 3 month computer course is best for a job?

For a Computer Tech Assistant role, a 3-month course in computer hardware, networking, or basic troubleshooting can provide practical skills. Certifications like CompTIA A+ or Network+ completed within this period are highly valued by employers and can improve job prospects.

What are Computer Tech Assistants?

Computer Tech Assistants are professionals who support the installation, maintenance, and troubleshooting of computer hardware and software systems. They help users resolve technical issues, perform routine system updates, and assist with setting up new devices or applications. Typically, they work under the supervision of IT specialists or network administrators and provide essential day-to-day technical support in offices, schools, or other organizations.

What is the role of a computer assistant?

A computer tech assistant supports the maintenance, troubleshooting, and repair of computer hardware and software. They may install systems, resolve technical issues, and assist users with technology-related problems, often working in IT support or help desk environments. Basic knowledge of operating systems, networking, and diagnostic tools is typically required.

What are some typical challenges a Computer Tech Assistant might face when supporting end-users, and how can they effectively address them?

Computer Tech Assistants often encounter challenges such as troubleshooting a wide range of hardware and software issues, managing multiple support requests simultaneously, and communicating technical information to non-technical users. Effectively addressing these challenges requires strong problem-solving skills, patience, and the ability to prioritize tasks. Building clear communication skills and maintaining detailed documentation can also help streamline support processes and improve user satisfaction.

What are the key skills and qualifications needed to thrive as a Computer Tech Assistant, and why are they important?

To thrive as a Computer Tech Assistant, you need strong troubleshooting skills, basic knowledge of computer hardware and software, and often a relevant associate degree or technical certification such as CompTIA A+. Familiarity with operating systems, diagnostic tools, and ticketing systems is typically required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and collaborate with team members. These competencies ensure that technical issues are resolved efficiently, minimizing downtime and maintaining smooth operations.
Computer Services Coordinator

Computer Services Coordinator

Gilmour Academy

Gates Mills, OH โ€ข On-site

$19.50 - $24.75/hr

Other

Posted 27 days ago


Job description

Computer Services Coordinator

The primary responsibility is the maintenance of the companys computer technology assets, which support the various departments or projects within Gilmour Academy. The IT coordinator sets up systems for updating software applications and operating systems in use, as well as frequent redundant backups of necessary development or procedural work.
The IT coordinator handles aspects of training on a companys software and computer systems. This can include group presentations, as well as one-on-one training. Additionally, the coordinator often advises management on whether an organization's software choices are sound, and they must be aware of new developments in the marketplace that can assist the technological security and efficiency of a company.
This position normally works during regular business hours. However, the requirements for various installations, training, and the potential need for around-the-clock up time for a companys computer assets may put the IT coordinator on call at all hours of the day or night in the case of emergencies.

Key Responsibilities:

  • Provision, maintain, and support PCs, applications, and peripherals

  • Provide network and email privileges and access for users as needed

  • Maintain inventory and asset management of all hardware, software, and documentation.

  • Research new hardware and software offerings

  • Record department Purchases

  • Plan for responsible disposal of used equipment

  • Advise on hardware/software contract or warranty

  • Manage online technology reservations systems and handle special equipment requests

  • Provide distance learning support and equipment. Create and maintain optimized images

Qualifications & Skills:

  • Degree or diploma in Information Technology, Computer Science, or related field

  • Minimum of 3-5 years of experience in IT support, systems administration, or similar role - experience in K-12 or higher education is a plus

  • Proficiency in PC setup, troubleshooting, and maintenance

  • Familiarity with network administration, user access management, and email systems

  • Knowledge of software deployment, system imaging, and backup solutions

  • Strong communication skills with the ability to train non-technical staff

  • Ability to research and evaluate technology products and make sound recommendations to the Network Administrator and school administrators (when appropriate)

  • Experience supporting classroom AV or educational technology platforms is a plus