1

Computer Tech Assistant Jobs in Florida (NOW HIRING)

Computer Tech

Leesburg, FL ยท On-site

$16.25 - $21.50/hr

NEOGOV is seeking a Computer Tech to support the City of Leesburg Departments. The role involves ... Assist in evaluating existing City software and hardware to make recommendations toward ...

Tech Assistant

Naples, FL ยท On-site

$18 - $24/hr

... exam. * Assist technologists with patients * Demonstrates competency regarding the need to ... High School Diploma * 1 year of previous medical office experience and intermediate computer skills

Tech Assistant

Fort Myers, FL ยท On-site

$17/hr

... exam. * Assist technologists with patients * Demonstrates competency regarding the need to ... High School Diploma * 1 year of previous medical office experience and intermediate computer skills

Tech Assistant

Naples, FL ยท On-site

$18 - $24/hr

... exam. * Assist technologists with patients * Demonstrates competency regarding the need to ... High School Diploma * 1 year of previous medical office experience and intermediate computer skills

Tech Assistant

Fort Myers, FL ยท On-site

$17 - $23/hr

... exam. * Assist technologists with patients * Demonstrates competency regarding the need to ... High School Diploma * 1 year of previous medical office experience and intermediate computer skills

Tech Assistant

Fort Myers, FL ยท On-site

$17 - $23/hr

... exam. * Assist technologists with patients * Demonstrates competency regarding the need to ... High School Diploma * 1 year of previous medical office experience and intermediate computer skills

Tech Assistant

Naples, FL ยท On-site

$18/hr

... exam. * Assist technologists with patients * Demonstrates competency regarding the need to ... High School Diploma * 1 year of previous medical office experience and intermediate computer skills

... exam. * Assist technologists with patients * Demonstrates competency regarding the need to ... High School Diploma * 1 year of previous medical office experience and intermediate computer skills

Tech Assistant Float

Naples, FL ยท On-site

$18 - $24/hr

... exam. * Assist technologists with patients * Demonstrates competency regarding the need to ... High School Diploma * 1 year of previous medical office experience and intermediate computer skills

Advanced Technology; The very best in patient care. With decades of expertise, we are Radiology ... High School Diploma * 1 year of previous medical office experience and intermediate computer skills

Advanced Technology; The very best in patient care. With decades of expertise, we are Radiology ... High School Diploma * 1 year of previous medical office experience and intermediate computer skills

Advanced Technology; The very best in patient care. With decades of expertise, we are Radiology ... High School Diploma * 1 year of previous medical office experience and intermediate computer skills

... exam. * Assist technologists with patients * Demonstrates competency regarding the need to ... High School Diploma * 1 year of previous medical office experience and intermediate computer skills

next page

Showing results 1-20

Computer Tech Assistant information

What is a computer tech assistant?

Computer Tech Assistants are professionals who support the installation, maintenance, and troubleshooting of computer hardware and software systems. They help users resolve technical issues, perform routine system updates, and assist with setting up new devices or applications. Typically, they work under the supervision of IT specialists or network administrators and provide essential day-to-day technical support in offices, schools, or other organizations.

What are the key skills and qualifications needed to thrive as a computer tech assistant, and why are they important?

To thrive as a Computer Tech Assistant, you need strong troubleshooting skills, basic knowledge of computer hardware and software, and often a relevant associate degree or technical certification such as CompTIA A+. Familiarity with operating systems, diagnostic tools, and ticketing systems is typically required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and collaborate with team members. These competencies ensure that technical issues are resolved efficiently, minimizing downtime and maintaining smooth operations.

What are some typical challenges a computer tech assistant might face when supporting end-users, and how can they effectively address them?

Computer Tech Assistants often encounter challenges such as troubleshooting a wide range of hardware and software issues, managing multiple support requests simultaneously, and communicating technical information to non-technical users. Effectively addressing these challenges requires strong problem-solving skills, patience, and the ability to prioritize tasks. Building clear communication skills and maintaining detailed documentation can also help streamline support processes and improve user satisfaction.

What is the difference between Computer Tech Assistant vs IT Support Specialist?

AspectComputer Tech AssistantIT Support Specialist
CertificationsBasic certifications like CompTIA A+ often preferredSimilar certifications, often more advanced or specialized
Work EnvironmentSchools, small businesses, retailCorporate offices, data centers, tech firms
Job ResponsibilitiesHardware setup, troubleshooting, basic software supportNetwork issues, system administration, user support
Industry UsageCommon in education, retail, small businessPrevalent in corporate and enterprise settings

While both roles involve technical support and hardware/software troubleshooting, Computer Tech Assistants typically focus on basic hardware and software issues in smaller environments. IT Support Specialists handle more complex network and system issues in larger organizations. The roles often overlap, but the scope and complexity differ based on the work setting.

Are computer tech assistant jobs in demand?

Computer tech assistant jobs are in demand due to ongoing growth in technology and increased reliance on computer systems across industries. These roles often require skills in troubleshooting, hardware and software support, and familiarity with tools like operating systems and diagnostic software. Employment prospects are generally favorable for those with relevant certifications and technical knowledge.

How much is the salary for a computer tech assistant?

The average salary for a computer tech assistant typically ranges from $30,000 to $50,000 per year, depending on experience, location, and employer. Entry-level positions may start lower, while experienced technicians with certifications can earn higher wages.

What cities in Florida are hiring for Computer Tech Assistant jobs?

Cities in Florida with the most Computer Tech Assistant job openings:

Computer Tech

NEOGOV

Leesburg, FL โ€ข On-site

$16.25 - $21.50/hr

Full-time

Re-posted 4 days ago


Job description

Job Summary:
NEOGOV is seeking a Computer Tech to support the City of Leesburg Departments. The role involves providing technical support, troubleshooting hardware and software issues, and managing website content for the city.
Responsibilities:
โ€ข Responds and documents all telephone calls, walk-ins and e-mail messages to Help Desk.
โ€ข Provide primary support via manning the Cityโ€™s Help Desk operations.
โ€ข Responds and documents all telephone calls, walk-ins and e-mail messages to Help Desk.
โ€ข Documents all incoming trouble tickets and route to appropriate staff for resolution
โ€ข Provide routine support for computer-related issues of City and Public Safety staff.
โ€ข Operates Service Desk software and performs follow-up of outstanding issues as needed.
โ€ข Active Directory user basic management/ Familiar with Exchange for users (Outlook)
โ€ข Escalates more complex situations to second-tier problem resolution staff when necessary
โ€ข Troubleshoots computer programs to improve operations management or provide information.
โ€ข Install new PCs, associated software, and/or peripherals.
โ€ข Diagnose equipment, software, operating systems, cabling issues, and network installs as required.
โ€ข Utilize software-reporting tools to create and distribute pertinent statistical reports to departmental administrators and supervisors.
โ€ข Assist in evaluating existing City software and hardware to make recommendations toward improvements and coordination between City departments.
โ€ข Follow IT procedures for personnel to ensure a professional and timely response to software and hardware support requests.
โ€ข Maintain and coordinate computer software and hardware update requests ensuring the proper guidelines for update are followed and documented for warranty and billing requirements.
โ€ข Support and maintain user account information including rights, security and system groups.
โ€ข Considerable knowledge of principles, practices, and methodologies of operating a computing system.
โ€ข Ability to communicate effectively, both orally and in writing.
โ€ข Maintain Content Management System of all image updates.
โ€ข Maintain existing website in conjunction with staff editors to ensure policy conformity and ADA compliance.
โ€ข Organizes, analyzes, examines or evaluates content or information for publishing and may remediate or prescribe action based on such data or information.
โ€ข Performs related work as required.
Qualifications:
Required:
โ€ข Requires Associate Degree in Business/Computer Technology or similar field; or an equivalent combination of education and experience that provides the required knowledge skills, and abilities.
โ€ข Requires experience in website content and social media management, Helpdesk tasks to include but not limited to answering phones, documenting trouble calls and the ability to solve low level technical and functional issues related to City systems.
โ€ข Required Skills include above average Microsoft Office Suite knowledge, above average Adobe Acrobat Skills and knowledge of ADA website compliance laws.
โ€ข Ability to follow detailed instructions and multi task.
โ€ข Must be a self-starter with the ability to work independently and make logical decisions.
โ€ข Requires a valid State of Florida driver license and a satisfactory driving record as a condition of initial and continued employment.
โ€ข Requires passing a Level 2 Background screening.
โ€ข Must obtain a Criminal Justice Information Services (CJIS) certification within six months of employment.
โ€ข Must Obtain CompTia A+ post 2019 within 1 year of hire date.
Company:
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety. Founded in 1999, the company is headquartered in El Segundo, USA, with a team of 501-1000 employees. The company is currently Late Stage.