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Computer Support Jobs in Federal Way, WA (NOW HIRING)

IS Support Specialist I

Seattle, WA · On-site

$25 - $28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Responsible for analyzing and resolving basic computer hardware, software, and network ... Computer support to branch locations. Must be able to travel up to 20%. You'll be a great fit for ...

Desktop Support Technician I

Tacoma, WA · On-site

$21.75 - $27.50/hr

Responsibilities SUMMARY DIGIT is seeking a Deskside Support Technician to provide technical ... Answer questions or resolve computer problems for clients in person, or via telephone or ...

Desktop Support Technician I

Tacoma, WA · On-site

$21.75 - $27.50/hr

Responsibilities SUMMARY DIGIT is seeking a Deskside Support Technician to provide technical ... Answer questions or resolve computer problems for clients in person, or via telephone or ...

Desktop Support Technician I

Tacoma, WA · On-site

$21.75 - $27.50/hr

Responsibilities SUMMARY DIGIT is seeking a Deskside Support Technician to provide technical ... Answer questions or resolve computer problems for clients in person, or via telephone or ...

Computer Vision Engineer

Seattle, WA · On-site

$160K - $275K/yr

Our flagship foundation computer vision model, Aidan, measures and understands the world in 4D ... We may use artificial intelligence (AI) tools to support parts of the hiring process, such as ...

Computer Vision Engineer

Seattle, WA · On-site +1

$160K - $275K/yr

Our flagship foundation computer vision model, Aidan, measures and understands the world in 4D ... We may use artificial intelligence (AI) tools to support parts of the hiring process, such as ...

Computer Field Technician

Newcastle, WA

$21.50 - $26/hr

  • Medical

  • Dental

  • Vision

  • Retirement

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

Computer Field Technician

Gig Harbor, WA

$21.25 - $25.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

Computer Field Technician

Black Diamond, WA

$21.75 - $26.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

Computer Field Technician

Steilacoom, WA

$20 - $24.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

Computer Field Technician

Lacey, WA

$20.75 - $25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

Computer Field Technician

Dupont, WA

$19.25 - $23.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

Computer Field Technician

Fife, WA

$20.50 - $24.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

Computer Field Technician

Algona, WA

$20.75 - $25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

Computer Field Technician

Tukwila, WA

$21.50 - $26/hr

  • Medical

  • Dental

  • Vision

  • Retirement

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

Showing results 21-40

Computer Support information

See Federal Way, WA salary details

$15

$26

$43

How much do computer support jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for computer support in Federal Way, WA is $26.30, according to ZipRecruiter salary data. Most workers in this role earn between $20.14 and $29.81 per hour, depending on experience, location, and employer.

What is a computer support specialist?

Computer support specialists are professionals who help individuals and organizations troubleshoot and resolve technical issues related to computer hardware, software, and networks. They provide assistance to users by diagnosing problems, guiding them through solutions, and sometimes repairing or upgrading equipment. These specialists may work in-person, over the phone, or via remote desktop tools, ensuring that users can use their technology effectively and efficiently.

What are the key skills and qualifications needed to thrive as a computer support specialist?

To thrive as a Computer Support Specialist, you need strong technical troubleshooting skills, knowledge of operating systems and hardware, and often a relevant associate degree or certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and diagnostic software is typically required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills ensure timely and accurate technical support, leading to higher user satisfaction and efficient IT operations.

What are the most common challenges faced by computer support professionals when assisting non-technical users?

One of the main challenges for Computer Support professionals is communicating technical information in a way that non-technical users can easily understand. This often requires patience, strong interpersonal skills, and the ability to quickly assess a user's level of familiarity with technology. Additionally, support staff must troubleshoot a wide range of hardware and software issues, sometimes remotely, which can make diagnosing problems more complex. Balancing multiple support requests and prioritizing urgent issues are also key aspects of the role.

What is the difference between Computer Support vs Network Technician?

AspectComputer SupportNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring routers/switches, network maintenance
Industry UsageIT support, customer service, small to medium businessesTelecommunications, large enterprise networks, data centers

Computer Support and Network Technician roles both involve technical skills, but Computer Support focuses on troubleshooting hardware and software issues for end-users, while Network Technicians specialize in maintaining and configuring network infrastructure. Both roles often require similar certifications and are essential in IT environments, but they serve different operational needs.

How do you become a computer support specialist?

To become a computer support specialist, individuals typically need a high school diploma or equivalent, along with technical knowledge of computer hardware, software, and operating systems. Many employers prefer candidates with postsecondary education or certifications such as CompTIA A+; strong problem-solving and communication skills are also important. Gaining experience through internships or entry-level IT roles can help build relevant skills for this career.

What job categories do people searching Computer Support jobs in Federal Way, WA look for?

The top searched job categories for Computer Support jobs in Federal Way, WA are:

What cities near Federal Way, WA are hiring for Computer Support jobs?

Cities near Federal Way, WA with the most Computer Support job openings:

Infographic showing various Computer Support job openings in Federal Way, WA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,706 per year, or $26.3 per hour.

IS Support Specialist I

YMCA Of Greater Seattle

Seattle, WA • On-site

$25 - $28/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago


YMCA Of Greater Seattle rating

6.0

Company rating: 6.0 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

593rd of 777 rated non-profit organizations


Job description

Overview
Our Commitment to Equity
The Y actively promotes a culture free from bias and injustice. We are dedicated to removing institutional and systemic barriers that result in oppression and racism. We will be accountable to marginalized communities for creating equitable and sustainable environments where social justice is woven into every facet of our programs, and by caring for our communities in a culturally versatile and respectful manner.
Job Summary
Information Services Support Specialist I, is the first point of contact for 900+ YMCA staff seeking assistance for technology issues. They are members of the Information Services (IS) Help Desk Team, providing technical support over the computer, phone and in person, and maintaining the smooth operation of IS functions.
What you'll get from working at The Y:
  • Membership to the YMCA of Greater Seattle for you and your household
  • Medical, Dental, Vision, and Life insurance
  • Retirement with generous employer contributions
  • Free access to mental health resources
  • Rapidly-accruing paid time off (PTO) available immediately upon hire
  • Discounts on qualifying YMCA of Greater Seattle childcare and day camp programs

Hiring range: $25.00-28.00/hr
Schedule: 8:30am-5pm in-person Monday-Friday.

Responsibilities
  1. Primary responsibility is user support and customer service via Help Desk ticketing system, phone, IM and in-person. Prioritizes and schedules tasks. Escalates issues (when required) to the appropriate system owner.
  2. Responsible for analyzing and resolving basic computer hardware, software, and network communication problems using diagnostic software and technical trouble-shooting processes.
  3. Installs, configures, tests, maintains, monitors, troubleshoots and repairs end user workstation hardware, peripheral devices, network equipment and software.
  4. Maintains a working knowledge of all enterprise level applications to troubleshoot network connectivity issues, installation of applications and basic user questions.
  5. Enforce all IS policies and procedures. Ensures agency integrity through compliance of software licenses, network security and application access.
  6. Assists with developing and maintaining an inventory of all IS-managed equipment and software/licenses.

Code of Conduct for Applicants
Qualifications
  1. Prior IT work experience in a high school, college, or business environment is preferred
  2. Prior experience working with Windows client operating systems and Windows Servers
  3. Experience with O365 and Active Directory.
  4. Other applicable education, training, and experience, which provide the knowledge, abilities, and skills necessary to perform effectively in the position will be considered.
  5. Exceptional customer service orientation with a focus on rapport-building, listening, questioning skills and delivering information in a friendly manner to customers. Ability to work well with people from many different disciplines with varying degrees of technical experience.
  6. Excellent written & verbal communication with the ability to document issues and resolution, training materials, FAQs, etc. Keen attention to detail.
  7. Ability to take initiative and ownership by working independently or in a team environment.
  8. Ability to lift and transport heavy to moderately heavy objects, such as computers and peripherals.
  9. Prefer knowledge of, and previous experience with, diverse populations (language, culture, race, physical ability, sexual orientation, etc.). Ability to speak any language in addition to English may be helpful.
  10. Computer support to branch locations. Must be able to travel up to 20%.

You'll be a great fit for the Seattle Y if you:
  • Thrive on working in a collaborative environment
  • Are very adaptable
  • Have high ownership and strong work ethic
  • Are a great problem solver who can think on your feet
  • Truly enjoy being of service to people
  • Like being part of a team that cares about one another as people and enjoy working together
  • Want to know that the work you do contributes to building a better, stronger community for all

At the Seattle Y, we are an inclusive organization of people with a shared commitment to nurture the potential of youth, promote healthy living, and foster social responsibility. We also believe in supporting the wellbeing of our employees and offer a free Y membership as a benefit of employment.
Become a leader on our team at the YMCA of Greater Seattle where we promote a continuous learning environment and career opportunities.
"YGS is an equal opportunity employer and is committed to creating a diverse and equitable work environment. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by local, state, or federal law.
We are a drug & alcohol-free workplace; all job offers are contingent on the results of a background check and (on applicable jobs) drug screening, including screening for marijuana. We participate in the Federal E-Verify system.
If you need assistance of any kind with the application process, reach out to recruiting@seattleymca.org or the HR department at 206.382.5082."
Service, Specialist, Support, Assistant, Worker, Advisor, Representative
MISSION STATEMENT:
Building a community where all people, especially the young, are encouraged to develop their fullest potential in spirit, mind, and body.
OUR VALUES:
  • Respect
  • Responsibility
  • Honesty
  • Caring
  • Passion for Excellence

What YMCA Of Greater Seattle employees say

Pay

Benefits

Hours and flexibility

Workplace

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