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Computer Support Jobs in Vancouver, WA (NOW HIRING)

L2 Desktop Support

Portland, OR · On-site

$24 - $28.50/hr

Deskside / Desktop / End User Computer support in a corporate environment * Troubleshooting and resolving software issues. Ability to install, configure, reconfigure or reinstall software including ...

Deskside / Desktop / End User Computer support in a corporate environment * Troubleshooting and resolving software issues. Ability to install, configure, reconfigure or reinstall software including ...

L2 Desktop Support

Portland, OR · On-site

$24 - $28.50/wk

Deskside / Desktop / End User Computer support in a corporate environment * Troubleshooting and resolving software issues. Ability to install, configure, reconfigure or reinstall software including ...

... support on Mac and all versions of Windows, and offer proactive remote monitoring on business ... Onsite computer solutions for Windows-based PCs and Apple computers * Offer solutions such as ...

Computer Field Technician

Kalama, WA

$20.25 - $24.50/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

Computer Field Technician

North Plains, OR

$20.25 - $24.50/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

Computer Field Technician

Troutdale, OR

$20 - $24.25/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

Computer Field Technician

Hillsboro, OR

$20.75 - $25/hr

... support inspections, certifications, and combat system readiness. What to Expect Hands on technical work that blends classroom, computer based training, and intensive lab practice; frequent ...

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Computer Support information

See Vancouver, WA salary details

$14

$24

$41

How much do computer support jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for computer support in Vancouver, WA is $24.66, according to ZipRecruiter salary data. Most workers in this role earn between $18.89 and $27.93 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Computer Support Specialist, and why are they important?

To thrive as a Computer Support Specialist, you need strong technical troubleshooting skills, knowledge of operating systems and hardware, and often a relevant associate degree or certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and diagnostic software is typically required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills ensure timely and accurate technical support, leading to higher user satisfaction and efficient IT operations.

What jobs pay 4000 a week without a degree?

Computer support roles typically do not pay $4,000 a week without specialized experience or certifications. High-paying tech jobs such as software developers, network administrators, or cybersecurity specialists may reach that level, often requiring relevant skills, certifications, or extensive experience rather than a formal degree alone.

Which IT job is most in demand?

Computer support roles, such as help desk technicians and technical support specialists, are among the most in demand IT jobs due to ongoing needs for troubleshooting, customer service, and system maintenance. These positions often require strong communication skills and knowledge of operating systems, networking, and common software tools, with certifications like CompTIA A+ enhancing employability.

What is the difference between Computer Support vs Network Technician?

AspectComputer SupportNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring routers/switches, network maintenance
Industry UsageIT support, customer service, small to medium businessesTelecommunications, large enterprise networks, data centers

Computer Support and Network Technician roles both involve technical skills, but Computer Support focuses on troubleshooting hardware and software issues for end-users, while Network Technicians specialize in maintaining and configuring network infrastructure. Both roles often require similar certifications and are essential in IT environments, but they serve different operational needs.

What are computer support specialists?

Computer support specialists are professionals who help individuals and organizations troubleshoot and resolve technical issues related to computer hardware, software, and networks. They provide assistance to users by diagnosing problems, guiding them through solutions, and sometimes repairing or upgrading equipment. These specialists may work in-person, over the phone, or via remote desktop tools, ensuring that users can use their technology effectively and efficiently.

Is helpdesk a good entry level IT job?

Helpdesk positions in computer support are common entry-level IT jobs that involve troubleshooting hardware and software issues, providing technical assistance, and using tools like ticketing systems. They offer opportunities to develop customer service skills, technical knowledge, and certifications such as CompTIA A+ that can lead to advanced IT roles.

What are the most common challenges faced by Computer Support professionals when assisting non-technical users?

One of the main challenges for Computer Support professionals is communicating technical information in a way that non-technical users can easily understand. This often requires patience, strong interpersonal skills, and the ability to quickly assess a user's level of familiarity with technology. Additionally, support staff must troubleshoot a wide range of hardware and software issues, sometimes remotely, which can make diagnosing problems more complex. Balancing multiple support requests and prioritizing urgent issues are also key aspects of the role.

Is AI replacing tech support?

Computer support roles involve troubleshooting and resolving technical issues, and AI tools are increasingly used to automate routine tasks such as password resets and basic troubleshooting. However, human support specialists are still essential for complex problems, customer communication, and personalized assistance, making AI a complement rather than a complete replacement in the field.
What are popular job titles related to Computer Support jobs in Vancouver, WA? For Computer Support jobs in Vancouver, WA, the most frequently searched job titles are:
What job categories do people searching Computer Support jobs in Vancouver, WA look for? The top searched job categories for Computer Support jobs in Vancouver, WA are:
What cities near Vancouver, WA are hiring for Computer Support jobs? Cities near Vancouver, WA with the most Computer Support job openings:
Infographic showing various Computer Support job openings in Vancouver, WA as of June 2026, with employment types broken down into 71% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $51,288 per year, or $24.7 per hour.
Computer Support Specialist II

Computer Support Specialist II

ASM Research

Portland, OR • On-site

Full-time

Posted 9 days ago


ASM Research rating

8.6

Company rating: 8.6 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

27th of 207 rated it services


Job description

General Summary
Provides on-site Tier 2 technical end user support to an enterprise of roughly 4500 users in a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate user incidents and requests. Analyze, troubleshoot, and resolve Windows incidents. Carry out process workflows while upholding government policies and procedures. Provide technical assistance over the phone or in person for a wide variety of hardware, software and site-specific applications in an enterprise environment.
Job Responsibilities
  • Resolve or refer IT issues; Solve technical issues in a professional manner or escalate in a timely manner, bringing in other subject matter experts as required.
  • Enter IT problem descriptions into ticketing system and troubleshoot the issue sufficiently to appropriately refer the problem to the correct IT support group.
  • Manage hardware assets and track via asset management applications.
  • Troubleshoot and repair Desktop/Laptop and thin client, printer, and mobile device hardware.
  • Troubleshoot peripheral devices (Printers, Smartphones, Scanners etc.).
  • Understand the IT working environment sufficiently to explain technical issues to a disparate range of technical and non-technical clients.
  • Run various diagnostic programs for troubleshooting or monitoring purposes.
  • Provides support to end users on a variety of moderately complex issues. Responds to telephone calls, email and personnel requests for technical support.
  • Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures with minimal direct supervision from the computer support supervisor.
  • Sets up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
  • Refers major hardware or software problems or defective products to vendors, technicians, or next tier for service.
  • Collaborates with team members to resolve information technology issues and implement process improvements.
  • Assists in the development of training materials and procedures, or trains users in the proper use of hardware or software.
  • Ability for light travel and support to offsite locations.

Minimum Qualifications
  • 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position.
  • Possess a working knowledge and progressive experience in a Microsoft computer support
  • Experienced in all facets of troubleshooting and repairing the standard set of peripherals in an enterprise environment
  • Familiar with supporting smartphones and other mobile devices
  • Demonstrate the highest possible standards of customer support and produce maximum customer satisfaction
  • Strong interpersonal communication skills both written and verbal
  • US Citizen able to pass a government background check.
  • Bachelor of Science in Computer/Information Technology or a directly-related field is preferred however not required.

Other Job Specific Skills
  • Must have strong communication skills (written, verbal, and listening) and be able to effectively communicate and grasp technical issues and work with clients.
  • Knowledge of assigned hardware and/or software products required.
  • Requires working knowledge of personal computers and peripherals.
  • Stays up to date technically and applies new knowledge to job.
  • Understands how systems should work and how changes in conditions, operations, and the environment may affect outcomes
  • Knowledge of principles and processes for providing customer and personal services to include customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Actively looks for ways to help people in the most efficient manner.
  • Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Understands the implications of new information for both current and future problem-solving and decision-making

Compensation Ranges
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
Disclaimer
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

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