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Computer Support Jobs in Edmonton, AB (NOW HIRING)

Support consultants will work as part of the CDST to assist clients facing teams with data ... Bachelors or Diploma in Computer Science, Database Management, Data Programming, Information ...

Helpdesk / End-User Support (L1, L2, L3) * Systems Administration (Windows, Microsoft 365, Active Directory, Exchange) * Networking (firewalls, routers, switches, VPNs, Wi-Fi) * Cloud solutions ...

Mechanical Design Intern

Edmonton, AB · On-site

CA$22 - CA$28/hr

... supporting the team in designing and building various components of a state-of-the-art medical device. The ideal candidate will have a solid understanding of CAD and intermediate understanding of ...

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Computer Support information

What are the key skills and qualifications needed to thrive as a Computer Support Specialist, and why are they important?

To thrive as a Computer Support Specialist, you need strong technical troubleshooting skills, knowledge of operating systems and hardware, and often a relevant associate degree or certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and diagnostic software is typically required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills ensure timely and accurate technical support, leading to higher user satisfaction and efficient IT operations.

What are the most common challenges faced by Computer Support professionals when assisting non-technical users?

One of the main challenges for Computer Support professionals is communicating technical information in a way that non-technical users can easily understand. This often requires patience, strong interpersonal skills, and the ability to quickly assess a user's level of familiarity with technology. Additionally, support staff must troubleshoot a wide range of hardware and software issues, sometimes remotely, which can make diagnosing problems more complex. Balancing multiple support requests and prioritizing urgent issues are also key aspects of the role.

What are computer support specialists?

Computer support specialists are professionals who help individuals and organizations troubleshoot and resolve technical issues related to computer hardware, software, and networks. They provide assistance to users by diagnosing problems, guiding them through solutions, and sometimes repairing or upgrading equipment. These specialists may work in-person, over the phone, or via remote desktop tools, ensuring that users can use their technology effectively and efficiently.

What is the difference between Computer Support vs Network Technician?

AspectComputer SupportNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring routers/switches, network maintenance
Industry UsageIT support, customer service, small to medium businessesTelecommunications, large enterprise networks, data centers

Computer Support and Network Technician roles both involve technical skills, but Computer Support focuses on troubleshooting hardware and software issues for end-users, while Network Technicians specialize in maintaining and configuring network infrastructure. Both roles often require similar certifications and are essential in IT environments, but they serve different operational needs.

What are popular job titles related to Computer Support jobs in Edmonton, AB? For Computer Support jobs in Edmonton, AB, the most frequently searched job titles are:
Infographic showing various Computer Support job openings in Edmonton, AB as of May 2026, with employment types broken down into 1% Internship, 1% As Needed, 41% Full Time, 55% Part Time, 1% Contract, and 1% Nights. Highlights an 92% Physical, and 8% Remote job distribution.

Full-time

Posted 9 days ago


Job description

We are currently recruiting for an Adjuster Support to join our team in Edmonton, Alberta. This is a full-time role and onsite work arrangement. The successful candidate will ensure that all daily clerical functions within the branch are carried out. Completes tasks with the objective of maintaining accuracy, organization, and effective time management.

Why Crawford?

Because a claim is more than a number - it's a person, a child, a friend. It's anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community - one claim at a time.

At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We're looking for the next generation of leaders to take this journey with us.

We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at www.crawco.com

Our total compensation plans provide each of our employees with far more than just a great salary

Pay and incentive plans that recognize performance excellence

Benefit programs that empower financial, physical, and mental wellness

Training programs that promote continuous learning and career progression while enhancing job performance

Sustainability programs that give back to the communities in which we live and work

A culture of respect, collaboration, entrepreneurial spirit and inclusion

  • Excellent verbal and written communication skills
  • 2 years experience in an insurance or office environment
  • Knowledge of the insurance industry will be considered an asset
  • Proven organizational skills
  • Professional telephone manners
  • Good communication skills and correct use of terminology
  • Excellent transcribing skills with a typing rate of 50 wpm
  • Advanced computer skills including Office 365 and Windows 10 applications
  • Must be a flexible team player with a strong commitment to quality and customer service

#LI-JD2

  • Typing, transcribing, word processing and spreadsheet updates
  • Account administration
  • Office liaison for customers, co-workers and professionals
  • Office administration
  • General clerical duties