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Computer Support Jobs in Albany, NY (NOW HIRING)

PerkinElmer

Automation Support Analyst

Rensselaer, NY · On-site

$62K - $93K/yr

Job Title Automation Support Analyst Location(s) Regeneron (Rensselaer) - Customer Site NY Job ... Associate degree in Computer Science or Life Science AND 2+ years of relevant technical experience ...

PerkinElmer

Automation Support Analyst

Rensselaer, NY · On-site

$62K - $93K/yr

Job Title Automation Support Analyst Location(s) Regeneron (Rensselaer) - Customer Site NY Job ... Associate degree in Computer Science or Life Science AND 2+ years of relevant technical experience ...

Kitware

3D Computer Vision Researcher

Clifton Park, NY · On-site

$125K - $170K/yr

Our 3D vision research projects support the continued development of these tools, development and ... PhD in Computer Science or related field * Experience using multiview geometry to develop ...

Kitware

3D Computer Vision Researcher

Clifton Park, NY

$125K - $170K/yr

Our 3D vision research projects support the continued development of these tools, development and ... PhD in Computer Science or related field * Experience using multiview geometry to develop ...

C.T. Male Associates

CAD Designer III

Latham, NY

$26 - $40/hr

... support of projects' municipal permit, issued for bid and issued for construction packages. * Coordinate multi-disciplined design teams, corresponding with clients, other consultants, and provide ...

C.T. Male Associates

CAD Designer III

Latham, NY · On-site

$26 - $40/hr

... support of projects' municipal permit, issued for bid and issued for construction packages. * Coordinate multi-disciplined design teams, corresponding with clients, other consultants, and provide ...

C.T. Male Associates

CAD Designer III

Latham, NY

$26 - $40/hr

... support of projects' municipal permit, issued for bid and issued for construction packages. * Coordinate multi-disciplined design teams, corresponding with clients, other consultants, and provide ...

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All JobsComputer Support JobsComputer Support Jobs in Albany, NY

Computer Support information

See Albany, NY salary details

$13

$23

$38

How much do computer support jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for computer support in Albany, NY is $23.38, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $26.49 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a computer support specialist?

To thrive as a Computer Support Specialist, you need strong technical troubleshooting skills, knowledge of operating systems and hardware, and often a relevant associate degree or certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and diagnostic software is typically required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills ensure timely and accurate technical support, leading to higher user satisfaction and efficient IT operations.

What is the difference between Computer Support vs Network Technician?

AspectComputer SupportNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring routers/switches, network maintenance
Industry UsageIT support, customer service, small to medium businessesTelecommunications, large enterprise networks, data centers

Computer Support and Network Technician roles both involve technical skills, but Computer Support focuses on troubleshooting hardware and software issues for end-users, while Network Technicians specialize in maintaining and configuring network infrastructure. Both roles often require similar certifications and are essential in IT environments, but they serve different operational needs.

What is a computer support specialist?

Computer support specialists are professionals who help individuals and organizations troubleshoot and resolve technical issues related to computer hardware, software, and networks. They provide assistance to users by diagnosing problems, guiding them through solutions, and sometimes repairing or upgrading equipment. These specialists may work in-person, over the phone, or via remote desktop tools, ensuring that users can use their technology effectively and efficiently.

What are the most common challenges faced by computer support professionals when assisting non-technical users?

One of the main challenges for Computer Support professionals is communicating technical information in a way that non-technical users can easily understand. This often requires patience, strong interpersonal skills, and the ability to quickly assess a user's level of familiarity with technology. Additionally, support staff must troubleshoot a wide range of hardware and software issues, sometimes remotely, which can make diagnosing problems more complex. Balancing multiple support requests and prioritizing urgent issues are also key aspects of the role.
What are popular job titles related to Computer Support jobs in Albany, NY? For Computer Support jobs in Albany, NY, the most frequently searched job titles are:
What job categories do people searching Computer Support jobs in Albany, NY look for? The top searched job categories for Computer Support jobs in Albany, NY are:
What cities near Albany, NY are hiring for Computer Support jobs? Cities near Albany, NY with the most Computer Support job openings:
Computer Support jobs near you
Infographic showing various Computer Support job openings in Albany, NY as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $48,638 per year, or $23.4 per hour.

Automation Support Analyst

PerkinElmer

Rensselaer, NY • On-site

$62K - $93K/yr

Full-time

Posted 16 days ago

PerkinElmer rating

8.3

Company rating: 8.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.
Job Title
Automation Support Analyst
Location(s)
Regeneron (Rensselaer) - Customer Site NY
Job Description
Job Responsibilities:
  • Build and maintain a working relationship with Lab Owners, IT Teams and Management.
  • Update the Regulatory Asset Management systems inventory of lab equipment, PC's, software, and any other information pertinent to the environment
  • Maintain daily project related communications with team
  • Technical responsibilities include problem identification, system architecture definition, hardware/software specification and/or design, implementation, testing, client training and solution deployment.
  • Write change control requests and test plans
  • Act as technical SME
  • Ability to manage one's time with minimal supervision to achieve objectives

Support:
  • Audit response
  • Validation
  • Lab Administration
  • PER requests
  • Investigations
  • Data backup configuration
  • Software: training and advanced end user
  • Data integrity assessments
  • Training
  • Repair systems
  • Technical SME
  • SOP Authoring
  • Implement continuous improvement
  • Write change control requests and test plans
  • Professionalism, excellent listening skills, superior analytical skills, great verbal and written communication skills
  • Ability to manage one's time with minimal supervision to achieve objectives
  • Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job at any time
Critical Skills:
  • Excellent customer service skills complimented by an ability to listen to and interpret client requests.
  • Ability to troubleshoot complex technology issues.
  • Strong verbal and written communication skills.
  • Ability to identify, track and complete tasks for multiple projects under prescribed timeframes.

Basic Qualifications:
  • Associate degree in Computer Science or Life Science AND 2+ years of relevant technical experience including (but not limited to); Windows technologies, manufacturing systems, networking, technical writing

Preferred Qualifications:
  • Bachelor's degree in Computer Science or Life Science
  • 2 years of experience in lab environment is a plus
  • Experience with scientific instrumentation

Other Requirements:
  • Must be able to remains in a stationary position more than 25% of the time
  • The person in this position needs to occasionally move inside and outside labs
  • Frequently operate on instruments, objects, tools or controls, which will require regularly bending, squatting, stretching and reaching in order to perform in a service function.
  • Regularly move or lift up to 25 pounds and occasionally move or lift up to 100 pounds
  • Specific vision abilities required by this position include without limitation, the ability to observe details at close range (within a few feet of the instrument), distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus in order to perform the essential service functions of this position.
  • Occasionally operates a computer and other office machinery, such as a calculator, copy machine, and computer printer

The annual compensation range for this full-time position is $62,000 to $93,000. The final base pay offered to the successful candidate will be determined by factors including internal equity, work location, as well as individual qualifications, such as job-related skills, experience, and relevant education or training.
PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.

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