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Computer Support Jobs in West Virginia (NOW HIRING)

Supported by Rotunda Capital Partners and our strategic investments, we are expanding into new ... Repair devices by installing motherboards, screens, keyboards, and other computer components

Assoc Help Desk Tech - Casual

Morgantown, WV · On-site

$20.50 - $27.75/hr

Provides first contact customer support to end users for a variety of computer applications, hardware and related issues. Responds to customer telephone calls, e-mails for matters requiring technical ...

Assoc Help Desk Tech - Casual

Morgantown, WV · On-site

$20.50 - $27.75/hr

Provides first contact customer support to end users for a variety of computer applications, hardware and related issues. Responds to customer telephone calls, e-mails for matters requiring technical ...

Support the project team to ensure projects meet the defined schedule, scope and budget. * Perform other related duties as assigned. What your experience looks like * Associate degree in Computer ...

Support the project team to ensure projects meet the defined schedule, scope and budget. * Perform other related duties as assigned. What your experience looks like * Associate degree in Computer ...

Acts as an internal resource available to all bank personnel for situations encountered with computer operating systems or associated components and peripherals. Provides technical support by ...

The Draft/CAD Technician (freelancer) will provide technical drafting and design support to Anatolia on a project-by-project basis. This role focuses on creating high-quality technical drawings ...

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Computer Support information

See West Virginia salary details

$10

$18

$30

How much do computer support jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for computer support in West Virginia is $18.23, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $20.67 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Computer Support Specialist, and why are they important?

To thrive as a Computer Support Specialist, you need strong technical troubleshooting skills, knowledge of operating systems and hardware, and often a relevant associate degree or certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and diagnostic software is typically required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills ensure timely and accurate technical support, leading to higher user satisfaction and efficient IT operations.

What is the difference between Computer Support vs Network Technician?

AspectComputer SupportNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring routers/switches, network maintenance
Industry UsageIT support, customer service, small to medium businessesTelecommunications, large enterprise networks, data centers

Computer Support and Network Technician roles both involve technical skills, but Computer Support focuses on troubleshooting hardware and software issues for end-users, while Network Technicians specialize in maintaining and configuring network infrastructure. Both roles often require similar certifications and are essential in IT environments, but they serve different operational needs.

What are computer support specialists?

Computer support specialists are professionals who help individuals and organizations troubleshoot and resolve technical issues related to computer hardware, software, and networks. They provide assistance to users by diagnosing problems, guiding them through solutions, and sometimes repairing or upgrading equipment. These specialists may work in-person, over the phone, or via remote desktop tools, ensuring that users can use their technology effectively and efficiently.

What are the most common challenges faced by Computer Support professionals when assisting non-technical users?

One of the main challenges for Computer Support professionals is communicating technical information in a way that non-technical users can easily understand. This often requires patience, strong interpersonal skills, and the ability to quickly assess a user's level of familiarity with technology. Additionally, support staff must troubleshoot a wide range of hardware and software issues, sometimes remotely, which can make diagnosing problems more complex. Balancing multiple support requests and prioritizing urgent issues are also key aspects of the role.
What are popular job titles related to Computer Support jobs in West Virginia? For Computer Support jobs in West Virginia, the most frequently searched job titles are:
What job categories do people searching Computer Support jobs in West Virginia look for? The top searched job categories for Computer Support jobs in West Virginia are:
Infographic showing various Computer Support job openings in West Virginia as of May 2026, with employment types broken down into 1% As Needed, 87% Full Time, 6% Part Time, and 6% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $37,925 per year, or $18.2 per hour.
Computer Repair Technician

Computer Repair Technician

Trafera LLC

Mabscott, WV • On-site

$20 - $22/hr

Full-time

Posted 8 days ago


Job description

Trafera is an industry leader in delivering innovative IT products and integrated solutions for K-12, higher education, state and local governments and expanding to commercial markets. Headquartered in Arden Hills, MN, and supported by strategically positioned service centers in the Twin Cities, Louisiana, North Carolina, Oklahoma, and West Virginia, we are uniquely equipped to meet the diverse needs of our customers.


Supported by Rotunda Capital Partners and our strategic investments, we are expanding into new markets. Our recognition on The Channel Company’s CRN Solution Provider 500 List, where we rank among the top 100 providers, demonstrates our excellence as a strategic service provider and our ability to deliver high-impact IT solutions.


We are committed to creating a welcoming and inclusive workplace that respects and values diverse perspectives and talents. Our shared values of embracing growth and continuous improvement, making connections, being dependable, maintaining integrity by doing the right thing, and taking action drive our culture and serve as a guide for how we treat one another and accomplish our work.


Your contributions as a member of our Repairs team will play a vital role in maintaining our strong customer partnerships, enabling them to manage their technology, connectivity, and security needs so their organizations are equipped to solve today's challenges and shape tomorrow.


The Repair Technician is responsible for diagnosing and repairing defective customer systems in accordance with established processes and guidelines. This will include interpreting warranty entitlement coverage, determining needed parts under the correct entitlement, documenting information, and following established timeframes and standards. In doing this work, you will be expected to efficiently use your time to meet individual repair KPIs while maintaining quality and accuracy.

Competencies:

Nimble Learning

Collaborates

Customer Focus

Instills Trust

Action Oriented

Courage

Persuaded

Decision Quality

Manages Conflict

Optimize Work Processes

Essential Responsibilities:

The following essential functions represent the primary work performed; however, other responsibilities could be expected that are not detailed here but fall within the scope of this role.

  • Diagnose and repair defective devices by examining external and internal components to confirm reported deficiencies, validate deficiencies
  • Determine part needed to fix described issue and impact to warranty entitlement
  • Follow established processes to ensure accurate documentation of diagnosis and repair, parts needed for repair, inventory counts and parts utilization
  • Repair devices by installing motherboards, screens, keyboards, and other computer components
  • Effectively and efficiently work to achieve successful individual and team based quality and other performance standards
  • Collaborate with internal team members to check quality of repairs

Minimum Skills, Abilities, and Requirements:

  • High school diploma or GED
  • 1 year of progressive experience in computer or electronic device repair
  • Demonstrated problem-solving skills
  • Strong written and verbal communication skills with the ability to effectively document and communicate repair needs
  • Creative, and results oriented mindset with the ability to collaborate with others to identify and solve issues, make proactive recommendations
  • Self-directed work style, able to work autonomously, prioritize and deliver results

Technology and Systems:

  • ERP System (preferably Infor CSI)
  • Microsoft Office Suite (especially Excel)

EEO Statement:

Trafera is proud to be an equal opportunity employer, providing equal opportunity to all employees and applicants based on an individual's qualifications, without regard to race, gender, religion, color, age, national origin, disability, genetic information, sexual orientation, gender identity, familial status, marital status, status with regard to public assistance, local human rights commission activity, amnesty, status as a covered veteran or any other protected factor in accordance with applicable federal, state and local laws.

The hiring process for successful candidates includes successfully completing a team interview and background check. We E-verify all new hires.