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Computer Support Jobs in West Virginia (NOW HIRING)

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Dynamic PC Support

Fairmont, WV · On-site

The Dynamic PC Support is a position that performs tasks related to the repair of a variety of ... Ability to lift and or move various computer equipment up to 50 lbs * Must own a basic repair tool ...

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Computer Support information

See West Virginia salary details

$10

$18

$30

How much do computer support jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for computer support in West Virginia is $18.23, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $20.67 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Computer Support Specialist, and why are they important?

To thrive as a Computer Support Specialist, you need strong technical troubleshooting skills, knowledge of operating systems and hardware, and often a relevant associate degree or certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and diagnostic software is typically required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills ensure timely and accurate technical support, leading to higher user satisfaction and efficient IT operations.

What is the difference between Computer Support vs Network Technician?

AspectComputer SupportNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring routers/switches, network maintenance
Industry UsageIT support, customer service, small to medium businessesTelecommunications, large enterprise networks, data centers

Computer Support and Network Technician roles both involve technical skills, but Computer Support focuses on troubleshooting hardware and software issues for end-users, while Network Technicians specialize in maintaining and configuring network infrastructure. Both roles often require similar certifications and are essential in IT environments, but they serve different operational needs.

What are computer support specialists?

Computer support specialists are professionals who help individuals and organizations troubleshoot and resolve technical issues related to computer hardware, software, and networks. They provide assistance to users by diagnosing problems, guiding them through solutions, and sometimes repairing or upgrading equipment. These specialists may work in-person, over the phone, or via remote desktop tools, ensuring that users can use their technology effectively and efficiently.

What are the most common challenges faced by Computer Support professionals when assisting non-technical users?

One of the main challenges for Computer Support professionals is communicating technical information in a way that non-technical users can easily understand. This often requires patience, strong interpersonal skills, and the ability to quickly assess a user's level of familiarity with technology. Additionally, support staff must troubleshoot a wide range of hardware and software issues, sometimes remotely, which can make diagnosing problems more complex. Balancing multiple support requests and prioritizing urgent issues are also key aspects of the role.
What are popular job titles related to Computer Support jobs in West Virginia? For Computer Support jobs in West Virginia, the most frequently searched job titles are:
What job categories do people searching Computer Support jobs in West Virginia look for? The top searched job categories for Computer Support jobs in West Virginia are:
Computer Support jobs near you
Infographic showing various Computer Support job openings in West Virginia as of May 2026, with employment types broken down into 1% As Needed, 87% Full Time, 6% Part Time, and 6% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $37,925 per year, or $18.2 per hour.
COMPUTER SOFTWARE SUPPORT ANALYST

COMPUTER SOFTWARE SUPPORT ANALYST

Carter Machinery

Princeton, WV • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Carter Machinery rating

8.8

Company rating: 8.8 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

12th of 140 rated vehicle equipment hire

Job description

Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring a Computer Software Support Analyst. The Computer Software Support Analyst is responsible for consulting with users regarding software, hardware, process and system requirements needed in designing, testing, and improving systems; deploying and maintaining the company’s personal computer environment along with troubleshooting and resolving software and hardware problems for computer users. Seeking candidates with a minimum of two years' computer software experience; Bachelor’s or Associates degree in Information Technology, preferred; Experience interfacing with computer users.

Requirements for the Computer Software Support Analyst position include:

  • Proficient with Microsoft Office Suite and related software.
  • Practical understandings of Network support/troubleshooting.
  • Practical understandings of Mobile application support/troubleshooting.
  • Demonstrated knowledge of PC Software setup and configuration
  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Excellent organizational skills and attention to detail.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Strong analytical and problem-solving skills.
  • Must be able to function well in a high-paced and at times stressful environment.
  • Must have an excellent driving record.
  • Must be willing to travel as needed, including overnight stays.
  • Promote a positive customer experience.
  • Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way.

Physical requirements must be met for the Computer Software Support Analyst job, including regularly being required to sit and talk or hear. The employee is frequently required to stand; walk and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. This job description is not intended to be all-inclusive. Additional duties may be assigned. 

Competitive Compensation and Benefits:

  • Health, dental and vision insurance.
  • Paid time off.
  • 401(k), $0.75 to $1.25 match up to 6%.
  • Life and disability insurance.
  • In-house training instructors/programs.
  • Tuition reimbursement.
  • Employee referral bonus program.
  • Discounts: cellular phone service, computers, tooling, cars and trucks.

Carter Machinery Co. Inc. is an EEO/AA Employer. All qualified individuals – including minorities, females, veterans, and individuals with disabilities, or any other characteristic protected by law – are encouraged to apply.

Carter Machinery is a drug-free workplace.

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