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Computer Support Jobs in New York (NOW HIRING)

DIG INN

Field IT Support Technician

Manhattan, NY

$23.75 - $32.50/hr

Be the first point of contact for all computer hardware and many software-related requests from DIG employees, providing on-site and remote technical support. * Exercise problem-solving to ...

Zones LLC.

L2 Desktop Support

New York, NY · On-site

$25 - $34/hr

Deskside / Desktop / End User Computer support in a corporate environment * Troubleshooting and resolving software issues. Ability to install, configure, reconfigure or reinstall software including ...

Zones

L2 Desktop Support

New York, NY · On-site

$34/hr

Deskside / Desktop / End User Computer support in a corporate environment * Troubleshooting and resolving software issues. Ability to install, configure, reconfigure or reinstall software including ...

Zones LLC.

L2 Desktop Support

New York, NY · On-site

$25 - $34/wk

Deskside / Desktop / End User Computer support in a corporate environment * Troubleshooting and resolving software issues. Ability to install, configure, reconfigure or reinstall software including ...

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Computer Support information

See New York salary details

$15

$25

$42

How much do computer support jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for computer support in New York is $25.77, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $29.18 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Computer Support Specialist, and why are they important?

To thrive as a Computer Support Specialist, you need strong technical troubleshooting skills, knowledge of operating systems and hardware, and often a relevant associate degree or certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and diagnostic software is typically required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills ensure timely and accurate technical support, leading to higher user satisfaction and efficient IT operations.

What jobs pay 4000 a week without a degree?

Computer support roles typically do not pay $4,000 a week without specialized experience or certifications. High-paying tech jobs such as software developers, network administrators, or cybersecurity specialists may reach that level, often requiring relevant skills, certifications, or extensive experience rather than a formal degree alone.

Which IT job is most in demand?

Computer support roles, such as help desk technicians and technical support specialists, are among the most in demand IT jobs due to ongoing needs for troubleshooting, customer service, and system maintenance. These positions often require strong communication skills and knowledge of operating systems, networking, and common software tools, with certifications like CompTIA A+ enhancing employability.

What is the difference between Computer Support vs Network Technician?

AspectComputer SupportNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring routers/switches, network maintenance
Industry UsageIT support, customer service, small to medium businessesTelecommunications, large enterprise networks, data centers

Computer Support and Network Technician roles both involve technical skills, but Computer Support focuses on troubleshooting hardware and software issues for end-users, while Network Technicians specialize in maintaining and configuring network infrastructure. Both roles often require similar certifications and are essential in IT environments, but they serve different operational needs.

What are computer support specialists?

Computer support specialists are professionals who help individuals and organizations troubleshoot and resolve technical issues related to computer hardware, software, and networks. They provide assistance to users by diagnosing problems, guiding them through solutions, and sometimes repairing or upgrading equipment. These specialists may work in-person, over the phone, or via remote desktop tools, ensuring that users can use their technology effectively and efficiently.

Is helpdesk a good entry level IT job?

Helpdesk positions in computer support are common entry-level IT jobs that involve troubleshooting hardware and software issues, providing technical assistance, and using tools like ticketing systems. They offer opportunities to develop customer service skills, technical knowledge, and certifications such as CompTIA A+ that can lead to advanced IT roles.

What are the most common challenges faced by Computer Support professionals when assisting non-technical users?

One of the main challenges for Computer Support professionals is communicating technical information in a way that non-technical users can easily understand. This often requires patience, strong interpersonal skills, and the ability to quickly assess a user's level of familiarity with technology. Additionally, support staff must troubleshoot a wide range of hardware and software issues, sometimes remotely, which can make diagnosing problems more complex. Balancing multiple support requests and prioritizing urgent issues are also key aspects of the role.

Is AI replacing tech support?

Computer support roles involve troubleshooting and resolving technical issues, and AI tools are increasingly used to automate routine tasks such as password resets and basic troubleshooting. However, human support specialists are still essential for complex problems, customer communication, and personalized assistance, making AI a complement rather than a complete replacement in the field.
What are popular job titles related to Computer Support jobs in New York? For Computer Support jobs in New York, the most frequently searched job titles are:
What job categories do people searching Computer Support jobs in New York look for? The top searched job categories for Computer Support jobs in New York are:
What cities in New York are hiring for Computer Support jobs? Cities in New York with the most Computer Support job openings:
Computer Support jobs near you
Infographic showing various Computer Support job openings in New York as of July 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $53,594 per year, or $25.8 per hour.
Desktop Support Specialist

Desktop Support Specialist

Stefanini Group

Manhattan, NY • On-site

Contractor

Re-posted 6 days ago

Job description

Stefanini Group is hiring!

Exciting opportunity awaits, let us help you get started!

Click Apply now or you may call: (248) 582-6563 / email: Manisha Singh (manisha.singh@stefanini.com) for faster processing!

The Level 2 Team is considered the face of IT and for our clients the window to the wider technology groups. Its responsibilities lie predominately in resolving BAU tickets created by the Level 1 Team and reacting to escalations. Individual team members will attend a clients' desk to provide best-in-class technology support or use remote tools to assist clients in remote offices or who are working from home. Excellent communication and customer service skills are essential along with strong technical troubleshooting abilities.

Job Description:

  • Provide swift and professional deskside IT support
  • Perform on-site analysis, diagnosis, and resolution of desktop problems for clients, recommend and implement corrective solutions
  • Install, configure, test, maintain, monitor, and troubleshoot client workstations, mobile devices and related hardware or software in order to deliver required deskside service levels
  • Utilize the ticket management system to record, update and resolve tickets from the Helpdesk
  • Collaborate with other support groups across global locations to help troubleshoot client issues
  • Utilize tools for building, monitoring and troubleshooting client devices
  • Participate in Disaster recovery testing exercises
  • Upholding procedures for logging, reporting, and statistically monitoring desktop operations
  • Write technical support and client documentation in form of Knowledgebase articles
  • Meet or exceed expected customer service levels
  • Other duties as assigned by the Level 2 Support Manager.

  • Minimum 5 years of relevant experience in a Desktop Support/IT Helpdesk role.
  • Experience configuring, installing, troubleshooting and repairing printers, PC and laptops.
  • Hands on experience with Win 7, Win 10, Win 11 and MAC OS support.
  • Windows 11 Migration.
  • Hardware / Software Troubleshooting
  • Experience with VPN, Soft Phones, Remote Desktop, VDI.
  • Asset Tracking / Inventory Management
  • Phone and Tablet support (Windows, iPhone, iOS, Android)
  • Experience with Ticketing System (ServiceNow).
  • Strong Communications Skills
  • Excellent proven track record supporting clients in a financial environment.
  • Excellent proven customer service based approach
  • Good written and verbal communication skills
  • Good time management skills
  • Strong organizational and analytical skills
  • Ability to multi-task and work under pressure
  • Ability to work autonomously and within team
  • Dress Code: Business casual

*Listed salary ranges may vary based on experience, qualifications, and local market. Also, some positions may include bonuses or other incentives*

About Stefanini Group

The Stefanini Group is a global provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like Americas, Europe, Africa and Asia, and more than 400 clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting, company with global presence. We are CMM Level 5 company.

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