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Computer Support Jobs in Louisiana (NOW HIRING)

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Dynamic PC Support

Alexandria, LA · On-site

$17/hr

The Dynamic PC Support is a position that performs tasks related to the repair of a variety of ... Ability to lift and or move various computer equipment up to 50 lbs * Must own a basic repair tool ...

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Computer Support information

See Louisiana salary details

$11

$20

$33

How much do computer support jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for computer support in Louisiana is $20.14, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $22.84 per hour, depending on experience, location, and employer.

What is a computer support specialist?

Computer support specialists are professionals who help individuals and organizations troubleshoot and resolve technical issues related to computer hardware, software, and networks. They provide assistance to users by diagnosing problems, guiding them through solutions, and sometimes repairing or upgrading equipment. These specialists may work in-person, over the phone, or via remote desktop tools, ensuring that users can use their technology effectively and efficiently.

What are the key skills and qualifications needed to thrive as a computer support specialist?

To thrive as a Computer Support Specialist, you need strong technical troubleshooting skills, knowledge of operating systems and hardware, and often a relevant associate degree or certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and diagnostic software is typically required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills ensure timely and accurate technical support, leading to higher user satisfaction and efficient IT operations.

What are the most common challenges faced by computer support professionals when assisting non-technical users?

One of the main challenges for Computer Support professionals is communicating technical information in a way that non-technical users can easily understand. This often requires patience, strong interpersonal skills, and the ability to quickly assess a user's level of familiarity with technology. Additionally, support staff must troubleshoot a wide range of hardware and software issues, sometimes remotely, which can make diagnosing problems more complex. Balancing multiple support requests and prioritizing urgent issues are also key aspects of the role.

What is the difference between Computer Support vs Network Technician?

AspectComputer SupportNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring routers/switches, network maintenance
Industry UsageIT support, customer service, small to medium businessesTelecommunications, large enterprise networks, data centers

Computer Support and Network Technician roles both involve technical skills, but Computer Support focuses on troubleshooting hardware and software issues for end-users, while Network Technicians specialize in maintaining and configuring network infrastructure. Both roles often require similar certifications and are essential in IT environments, but they serve different operational needs.

How do you become a computer support specialist?

To become a computer support specialist, individuals typically need a high school diploma or equivalent, along with technical knowledge of computer hardware, software, and operating systems. Many employers prefer candidates with postsecondary education or certifications such as CompTIA A+; strong problem-solving and communication skills are also important. Gaining experience through internships or entry-level IT roles can help build relevant skills for this career.

What are popular job titles related to Computer Support jobs in Louisiana?

For Computer Support jobs in Louisiana, the most frequently searched job titles are:

What job categories do people searching Computer Support jobs in Louisiana look for?

The top searched job categories for Computer Support jobs in Louisiana are:

What cities in Louisiana are hiring for Computer Support jobs?

Cities in Louisiana with the most Computer Support job openings:

Computer Support jobs near you
Infographic showing various Computer Support job openings in Louisiana as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, 1% Temporary, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $41,890 per year, or $20.1 per hour.

Computer Systems Support Specialist

Baton Rouge, LA

Associated Grocers
Wholesale • 501 - 1,000 employees
Learn more about Associated Grocersexternal

Full-time

Retirement, PTO

Posted 12 days ago

Job description

Do you enjoy solving technical problems and helping others succeed? If so, Associated Grocers is the company for you.

As a Computer Systems Support Specialist, you'll be the first point of contact for retail team members needing technical assistance. You'll provide timely support for point-of-sale (POS) systems and related technology by troubleshooting hardware, software, operating system, and network issues while delivering outstanding customer service.

In this role, you'll document and track support requests, resolve technical issues whenever possible, and collaborate with senior support staff to escalate more complex concerns. You'll also help educate users on POS systems and best practices, playing a key role in keeping our retail operations running smoothly and efficiently.

If you're a customer-focused problem solver who enjoys learning new technology and making a difference every day, Associated Grocers is the place to grow your career.

Competitive pay, weekly payroll, a comprehensive benefits package, 401K retirement program, Paid Time Off, and a Fantastic Team Environment!     

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  1. Consult with member stores to determine their systems and software needs
  2. Support retailers in the use of POS software from RORC, LOC, ADC, and BRData Software as well as support Host Communications file transfers and other products.
  3. Read manuals of newly acquired software packages in preparation for installations
  4. Provide telephone and field technical support and hardware repair for retail systems customers
  5. Install and set up new software, register systems, operating systems, anti-virus, cloud based applications, and networks, and other systems and applications, including cabling at member stores.
  6. Train users on software and systems where appropriate.
  7. Maintain knowledge of current computer hardware and software technology and pricing
  8. Provide backup support to in-house Retail Systems Specialist when needed
  9. Make recommendations to Retail Systems Management regarding customer needs
  10. Provide on call support as required
  11. Create and maintain appropriate documentation for all services performed
  12. Create and maintain appropriate custodial documentation for all equipment 
  13. Timely submission of all documentation and paperwork
  14. Deploy/Install AG-Link and related communications mechanisms as required.
  15. Provide technical support (field and telephone) for Retail Systems applications and offerings, and related applications and processes.
  16. Install and setup Email and Internet accounts at Retail when appropriate.
  17. Make recommendations to Retail Systems Management regarding customer requests for enhancements.
  18. Assist with and provide support for new AG customer integration as well as provide assistance and support for Host Communications Service and third party file builds and compares.
  19. Ensure professional and technical growth through attendance at, and participation in seminars, workshops, conferences, and other professional/technical meetings.

Education and/or Experience                   

Associate's degree (A. A.) or equivalent from two-year college or technical school required. 2 years’ experience with PC software and hardware, including spreadsheets, databases, word processing, operating systems, networking, and scanning systems. Experience supporting hardware and software, including point of sale and payments systems, at customer sites is desired.

Computer Skills

  1. Technical knowledge of DOS and Windows operating systems and networks.
  2. Some Knowledge of SQL Server and Network Security.
  3. Prior Point of Sale system experience beneficial.
  4. Router and wireless network configuration.

Other Skills and Abilities                   

  1. Ability to work well with little or minimal supervision.
  2. Ability to communicate well at different levels within the organization and our customers’ organizations.
  3. Ability to train others on computer systems and software use.

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