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Computer Support Assistant Jobs in Provo, UT (NOW HIRING)

SilencerCo

CAD Drafter / Engineering Technician

Riverton, UT · On-site

$21.25 - $28.75/hr

CAD Drafter/Engineering Technician We are looking for a CAD Drafter / Engineering Technician to ... • Assist with developing and maintaining drafting standards and templates in support of ...

SilencerCo

CAD Drafter / Engineering Technician

Riverton, UT · On-site

$21.25 - $28.75/hr

CAD Drafter/Engineering TechnicianWe are looking for a CAD Drafter / Engineering Technician to ... drawings.* Assist with developing and maintaining drafting standards and templates in support of ...

Quanta Services, Inc.

Project Cost Analyst

Provo, UT · On-site

Budget & Forecast Support * Assist in maintaining project budgets and cost breakdowns under the ... Use hands and fingers to operate a computer, keyboard, mouse, and other office equipment

Quanta Services

Project Cost Analyst

Provo, UT · On-site

Budget & Forecast Support * Assist in maintaining project budgets and cost breakdowns under the ... Use hands and fingers to operate a computer, keyboard, mouse, and other office equipment

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Computer Support Assistant information

See Provo, UT salary details

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How much do computer support assistant jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for computer support assistant in Provo, UT is $17.59, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $19.33 per hour, depending on experience, location, and employer.

What is a computer support assistant?

Computer Support Assistants are professionals who provide technical support and assistance to users experiencing issues with computer hardware, software, or network systems. They help troubleshoot problems, install and configure new technology, and guide users on proper equipment use. Their role is essential in maintaining the smooth operation of computer systems in various organizations, ensuring minimal downtime and efficient resolution of IT-related issues.

What are the key skills and qualifications needed to thrive as a computer support assistant, and why are they important?

A Computer Support Assistant needs a strong understanding of computer hardware, software troubleshooting, and basic networking, usually supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and problem-solving abilities help them effectively assist users and resolve issues efficiently. These skills ensure timely technical support, minimize downtime, and promote user satisfaction within an organization.

What are some common challenges faced by computer support assistants, and how can they be effectively managed?

Computer Support Assistants often encounter challenges such as troubleshooting a wide variety of technical issues, managing multiple support requests simultaneously, and communicating solutions to users with varying levels of technical knowledge. To manage these effectively, it's important to prioritize tasks, stay organized, and utilize available documentation and knowledge bases. Strong communication skills and patience can also help in explaining technical information clearly to non-technical users, ensuring issues are resolved efficiently and users feel supported.

What is the difference between Computer Support Assistant vs Help Desk Technician?

AspectComputer Support AssistantHelp Desk Technician
CertificationsBasic certifications like CompTIA A+ often preferredSimilar certifications, often required or preferred
Work EnvironmentSupport in offices, schools, or corporate settingsHelp desk support, often remote or on-site in various industries
Job ResponsibilitiesAssist with hardware/software issues, setup, and troubleshootingRespond to user inquiries, diagnose problems, provide solutions
Industry UsageCommon in education, small businesses, and corporate ITWidespread across IT support services and customer service

Computer Support Assistants and Help Desk Technicians share similar roles in providing technical support, often requiring comparable certifications and working in similar environments. The main difference lies in the scope: Computer Support Assistants typically focus on hardware and basic software support, while Help Desk Technicians may handle a broader range of user issues, including software troubleshooting and remote support.

What skills do you need for a computer support assistant?

A computer support assistant needs strong technical skills in troubleshooting hardware and software issues, knowledge of operating systems, and familiarity with common tools like remote support software. Good communication skills are essential for explaining solutions to users, and basic certifications such as CompTIA A+ can enhance job prospects. Attention to detail and the ability to work under pressure are also important in this role.
Infographic showing various Computer Support Assistant job openings in Provo, UT as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $36,581 per year, or $17.6 per hour.

CAD Drafter / Engineering Technician

Riverton, UT • On-site

SilencerCo
Manufacturing • 51 - 200 employees
Learn more about SilencerCoexternal

$21.25 - $28.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago

Job description

CAD Drafter/Engineering Technician
We are looking for a CAD Drafter / Engineering Technician to support our engineering team by taking on CAD drawing and drafting work, freeing up engineers to focus on higher-level design and problem-solving. This is a support role, not a design-ownership role - success here means the engineering team is measurably more productive because routine drafting, drawing updates, and testing/documentation support are handled well and reliably.
Beyond drafting, this person will help with product testing, data collection, and technical report writing at the direction of Engineering or Product Management, and will support engineering changes on legacy products through drawing updates, new drawing creation, and detailed review. A hands-on, detail-oriented problem solver with a solid grasp of GD&T and a genuine interest in firearms will be a strong fit.
Key Responsibilities
CAD Drafting & Design Support
• Create, update, and revise CAD drawings and models in SolidWorks to offload drafting and drawing-development work from the engineering team.
• Support engineering changes on legacy products, including drawing updates, new drawing creation, and detailed drawing review.
• Apply GD&T correctly and consistently when creating or reviewing drawings.
• Assist with developing and maintaining drafting standards and templates in support of engineering-led initiatives (not a primary responsibility of this role).
Testing, Data Collection & Reporting
• Support product testing at the direction of Engineering or Product Management, including test setup, execution support, and data collection.
• Write clear, well-organized technical reports summarizing test results and findings.
• Maintain accurate records and documentation of test data and results.
General Engineering Support
• Take on drafting and technical tasks delegated by engineers to free up their time for higher-level design work.
• Apply a hands-on, practical approach to troubleshooting drafting, fixture, or test setup issues.
• Maintain high attention to detail across all drawing, data, and documentation work.
Required Qualifications
• Associate's degree or technical certification in drafting, CAD, engineering technology, or a related field, or equivalent hands-on experience.
• Solid CAD skills; experience with SolidWorks desired.
• Solid understanding of GD&T (ASME Y14.5) is highly preferred.
• High attention to detail and strong organizational habits.
• A hands-on, practical approach to problem-solving.
• Ability to write clear, organized technical reports based on testing and data collection.
Preferred Qualifications
• Familiarity with and interest in firearms design, manufacturing, or use - highly desired.
• Experience supporting engineering changes on legacy products.
• Experience with product testing, data collection, or lab/test environments.
• Exposure to or interest in helping develop drafting standards and documentation.
What Success Looks Like
• Engineers spend less time on routine drafting and more time on design work, because CAD and drawing tasks are reliably offloaded.
• Legacy product drawings are accurate, current, and correctly reflect engineering changes.
• Test reports are clear, accurate, and delivered on time to support engineering and product decisions.
• GD&T is applied correctly and consistently across the drawings this person touches.
Benefits
  • Medical, Dental, Vision
  • 401k with Match
  • PTO
  • Paid Holidays

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