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Computer Support Assistant Jobs in Indianapolis, IN

Project CAD Operator

Indianapolis, IN · On-site

$18.75 - $25.50/hr

Support project leadership with scope definition, budgeting, and scheduling input * Mentor and ... assist team members to maintain productivity and quality standards Communication & Collaboration

Project CAD Operator

Indianapolis, IN · On-site

$18.75 - $25.50/hr

Support project leadership with scope definition, budgeting, and scheduling input * Mentor and ... assist team members to maintain productivity and quality standards Communication & Collaboration

Essential Responsibilities 1. Instructional Support * Assist classroom teachers by reinforcing ... Basic computer literacy (Google Workspace/Microsoft Office and general educational technology)

Office Professional CCBHC

Columbus, IN · On-site

$14.25 - $20/hr

May cross train and perform duties of other support staff positions to help cover during absences ... Basic computer literacy skills- Knowledge of Excel, Outlook, Zoom and Skype preferred. * Strategic ...

Showing results 41-60

Computer Support Assistant information

See Indianapolis, IN salary details

$11

$17

$25

How much do computer support assistant jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for computer support assistant in Indianapolis, IN is $17.77, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $19.52 per hour, depending on experience, location, and employer.

What is a computer support assistant?

Computer Support Assistants are professionals who provide technical support and assistance to users experiencing issues with computer hardware, software, or network systems. They help troubleshoot problems, install and configure new technology, and guide users on proper equipment use. Their role is essential in maintaining the smooth operation of computer systems in various organizations, ensuring minimal downtime and efficient resolution of IT-related issues.

What are the key skills and qualifications needed to thrive as a computer support assistant, and why are they important?

A Computer Support Assistant needs a strong understanding of computer hardware, software troubleshooting, and basic networking, usually supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and problem-solving abilities help them effectively assist users and resolve issues efficiently. These skills ensure timely technical support, minimize downtime, and promote user satisfaction within an organization.

What are some common challenges faced by computer support assistants, and how can they be effectively managed?

Computer Support Assistants often encounter challenges such as troubleshooting a wide variety of technical issues, managing multiple support requests simultaneously, and communicating solutions to users with varying levels of technical knowledge. To manage these effectively, it's important to prioritize tasks, stay organized, and utilize available documentation and knowledge bases. Strong communication skills and patience can also help in explaining technical information clearly to non-technical users, ensuring issues are resolved efficiently and users feel supported.

What is the difference between Computer Support Assistant vs Help Desk Technician?

AspectComputer Support AssistantHelp Desk Technician
CertificationsBasic certifications like CompTIA A+ often preferredSimilar certifications, often required or preferred
Work EnvironmentSupport in offices, schools, or corporate settingsHelp desk support, often remote or on-site in various industries
Job ResponsibilitiesAssist with hardware/software issues, setup, and troubleshootingRespond to user inquiries, diagnose problems, provide solutions
Industry UsageCommon in education, small businesses, and corporate ITWidespread across IT support services and customer service

Computer Support Assistants and Help Desk Technicians share similar roles in providing technical support, often requiring comparable certifications and working in similar environments. The main difference lies in the scope: Computer Support Assistants typically focus on hardware and basic software support, while Help Desk Technicians may handle a broader range of user issues, including software troubleshooting and remote support.

What skills do you need for a computer support assistant?

A computer support assistant needs strong technical skills in troubleshooting hardware and software issues, knowledge of operating systems, and familiarity with common tools like remote support software. Good communication skills are essential for explaining solutions to users, and basic certifications such as CompTIA A+ can enhance job prospects. Attention to detail and the ability to work under pressure are also important in this role.
Infographic showing various Computer Support Assistant job openings in Indianapolis, IN as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 19% Part Time, and 6% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $36,964 per year, or $17.8 per hour.

PACES Instructional Assistant

Indianapolis, IN

Metropolitan School District of Washington Township
1 - 5K employees

$19.50/hr

Full-time, Part-time

Retirement

Re-posted 17 hours ago


Job description

The Metropolitan School District of Washington Township (MSDWT) is located in the northern section of Indianapolis. It is a dynamic community with broad diversity in cultures, religions, ethnic groups, races, and socioeconomic levels. MSDWT has been an educational leader in Indiana for the last sixty years.

Our mission is to nurture our students into tomorrow's leaders by cultivating learning environments that ignite innovation, amplify diverse and critical thinking, and inspire growth and achievement.

JOB DETAILS

Job Title PACES Instructional Assistant Location Westlane Middle School Work Schedule Part Time Calendar Length School Year (185 days) FLSA Classification Non-Exempt - Hourly Salary/Hourly Rate $19.50 per hour  - Additional Compensation for College Degree Benefits Paid Illness and Personal Business Days, Seven paid Holidays, District contributions to VEBA and 401A retirement accounts

JOB EXPECTATIONS & REQUIREMENTS

Position Purpose / Description

The job of the PACES Instructional Assistant was established for the purpose(s) of working with individual and/or small groups of students under the supervision of a certificated teacher in the supervision and instruction of students; assisting students by modeling the necessary skills to perform assignments; following educational and specific behavioral plans; modeling appropriate behaviors and interactions with students and staff; and assisting student by providing for special health care needs. Employees in this classification will receive a variety of assignments including classroom support, lunchroom, playground, etc.

Essential Functions

  • Tutoring and assist children individually or in small groups to help them master assignments and to reinforce learning concepts presented by teachers.
  • Teaching social skills to students.
  • Supervising students in classrooms, halls, cafeterias, school yards, and gymnasiums, or on field trips.
  • Providing extra assistance to students with special needs.
  • Observing students' performance, and record relevant data to assess progress.
  • Enforcing administration policies and rules governing students.
  • Presenting subject matter to students under the direction and guidance of teachers, using lectures, discussions, or supervised role-playing methods.
  • Instructing and monitoring students in the use and care of equipment and materials.
  • Providing supports for classroom activities, assignments and/or materials under the direction of the supervising teacher for the purpose of supporting and reinforcing student's Individual Education Program (IEP) objectives.
  • Implementing, under the supervision of general education or special education teacher, instructional programs and lesson plans (e.g. reading, math, language comprehension, writing, computer, etc.) for the purpose of presenting and/or reinforcing learning concepts.
  • Collecting, preparing, and organizing instructional materials.
  • Assisting with administration and scoring of curriculum based tests, homework, make-up work, etc. for the purpose of supporting teachers in the classroom.
  • Communicating with general education and special education teacher, related service staff, school administrators for the purpose of assisting in reporting progress and/or implementing IEP objectives.
  • Directing parents to general education or special education teacher for any communication regarding their child.
  • Monitoring students during assigned periods within a variety of school environments (e.g. rest rooms, playgrounds, hallways, bus loading zones, cafeteria, parking lots, community settings, etc.) for the purpose of maintaining a safe and positive learning environment.
  • Documenting student's daily activities (e.g. behavior, completed assignments, on/off task times, etc.) for the purpose of data collection and progress monitoring.
  • Assisting students (e.g. in/out of wheelchair, positioning students, toilet training, diapering, bathing, grooming, etc.) for the purpose of maintaining students' personal hygiene.
  • Assisting students at mealtimes.
  • Other duties as needed.
Knowledge, Skills, and Abilities
  • Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Speaking: Talking to others to convey information effectively.
  • Instructing: Teaching others how to do something.
  • Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.
  • Coordination: Adjusting actions in relation to others' actions.
  • Learning Strategies: Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
  • Teacher support: Assist teachers in classroom instruction by providing and preparing lesson materials, monitoring the students during their work and helping them in their learning where necessary.
  • Student Supervision: Observe students' activities to ensure student safety and well-being and intervene when necessary.
  • Lesson materials: Ensure that the necessary materials for teaching a class, such as visual aids, are prepared, up-to-date, and present in the instruction space.
  • School procedures: Familiarity with the inner workings of school, such as the structure of the relevant education support and management, the policies, and the regulations

PHYSICAL REQUIREMENT

PERCENT OF TIME

Seldom = Less than 25%

Occasional = 26 to 50%

Often = 51 to 75%

Very Frequent = 76% and above

Ability to stand for extended periods of time

Often

Ability to carry 25 pounds

Occasional

Amount to lift 25 pounds

Occasional

Amount of force to push/pull up to 25pounds

Seldom

Ability to work at a desk, conference table or in meetings of various configurations

Very Frequent

Ability to see for the purpose of reading laws and codes, rules and policies and other printed matter

Very Frequent

Ability to hear and understand speech at normal levels

Very Frequent

Ability to communicate so others will be able to clearly understand a normal conversation

Very Frequent

Ability to operate office equipment

Very Frequent

Ability to reach in all directions

Very Frequent

Climbing

Seldom

Overhead work

Seldom

The Metropolitan School District of Washington Township is an equal opportunity/equal access employer fully committed to achieving a diverse workforce and complies with all applicable Federal and Indiana State laws, regulations, and executive orders in its programs and activities. Washington Township does not discriminate on the basis of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression, and veteran's status.