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Computer Support Assistant Jobs in Columbia, SC (NOW HIRING)

Elevate Eyecare

Sumter-Front Desk

Sumter, SC · On-site

$13.25 - $17/hr

Administrative / Clinic Support: * Assist with administrative tasks and operational support ... Proficiency in using office equipment and computer systems. * Willingness to embrace new technology ...

Elevate Eyecare

Sumter-Front Desk

Sumter, SC · On-site

$13 - $15/hr

Administrative / Clinic Support: * Assist with administrative tasks and operational support ... Proficiency in using office equipment and computer systems. * Willingness to embrace new technology ...

SunPlus

Sr. Dotnet Developer

Columbia, SC · On-site

$58/hr

Required Education and/or Certifications A bachelor's degree in computer science, computer ... Migration Support - Assist in ongoing and future migration processes by identifying dataflows ...

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All JobsComputer Support JobsComputer Support Assistant JobsComputer Support Assistant Jobs in Columbia, SC

Computer Support Assistant information

See Columbia, SC salary details

$10

$17

$24

How much do computer support assistant jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for computer support assistant in Columbia, SC is $17.20, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.89 per hour, depending on experience, location, and employer.

What is a computer support assistant?

Computer Support Assistants are professionals who provide technical support and assistance to users experiencing issues with computer hardware, software, or network systems. They help troubleshoot problems, install and configure new technology, and guide users on proper equipment use. Their role is essential in maintaining the smooth operation of computer systems in various organizations, ensuring minimal downtime and efficient resolution of IT-related issues.

What are the key skills and qualifications needed to thrive as a computer support assistant, and why are they important?

A Computer Support Assistant needs a strong understanding of computer hardware, software troubleshooting, and basic networking, usually supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and problem-solving abilities help them effectively assist users and resolve issues efficiently. These skills ensure timely technical support, minimize downtime, and promote user satisfaction within an organization.

What are some common challenges faced by computer support assistants, and how can they be effectively managed?

Computer Support Assistants often encounter challenges such as troubleshooting a wide variety of technical issues, managing multiple support requests simultaneously, and communicating solutions to users with varying levels of technical knowledge. To manage these effectively, it's important to prioritize tasks, stay organized, and utilize available documentation and knowledge bases. Strong communication skills and patience can also help in explaining technical information clearly to non-technical users, ensuring issues are resolved efficiently and users feel supported.

What is the difference between Computer Support Assistant vs Help Desk Technician?

AspectComputer Support AssistantHelp Desk Technician
CertificationsBasic certifications like CompTIA A+ often preferredSimilar certifications, often required or preferred
Work EnvironmentSupport in offices, schools, or corporate settingsHelp desk support, often remote or on-site in various industries
Job ResponsibilitiesAssist with hardware/software issues, setup, and troubleshootingRespond to user inquiries, diagnose problems, provide solutions
Industry UsageCommon in education, small businesses, and corporate ITWidespread across IT support services and customer service

Computer Support Assistants and Help Desk Technicians share similar roles in providing technical support, often requiring comparable certifications and working in similar environments. The main difference lies in the scope: Computer Support Assistants typically focus on hardware and basic software support, while Help Desk Technicians may handle a broader range of user issues, including software troubleshooting and remote support.

What skills do you need for a computer support assistant?

A computer support assistant needs strong technical skills in troubleshooting hardware and software issues, knowledge of operating systems, and familiarity with common tools like remote support software. Good communication skills are essential for explaining solutions to users, and basic certifications such as CompTIA A+ can enhance job prospects. Attention to detail and the ability to work under pressure are also important in this role.

What cities near Columbia, SC are hiring for Computer Support Assistant jobs?

Cities near Columbia, SC with the most Computer Support Assistant job openings:

Infographic showing various Computer Support Assistant job openings in Columbia, SC as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $35,776 per year, or $17.2 per hour.

Sumter-Front Desk

Sumter, SC • On-site

Elevate Eyecare
Health Care and Social Assistance • 201 - 500 employees
Learn more about Elevate Eyecareexternal

$13.25 - $17/hr

Other

Posted 19 days ago

Job description

Description
We are seeking a friendly and organized Optometry Clinic Receptionist to join our team and be the welcoming face of our clinic. As the first point of contact for our patients, you will play a crucial role in creating a positive and efficient experience. Teamwork is at the heart of our clinic's success, and we are looking for a receptionist who can contribute to our collaborative and patient-focused environment.
Responsibilities:
Patient Scheduling, Registration and Service:
  • Greet patients, by phone and in person, warmly and create a welcoming atmosphere in the clinic.
  • Provide exceptional customer service by answering inquiries, scheduling and reminding of patient appointments, and addressing patient concerns with empathy and professionalism.
  • Coordinate and manage the appointment schedule for optometrists and other clinic staff.
  • Collect and verify insurance coverage ensuring the collection and storage of all proper patient billing information.
  • Collect and verify patient information, insurance details, and medical history along with providing the necessary education on the necessary forms and documents needed for their visit.
  • Provide basic information to patients about clinic procedures, policies and services
  • Ensure accurate and complete entry of patient data into the clinic's electronic records system.
  • Maintain a high level of professionalism and confidentiality in handling patient information.
  • Assist in patient product ordering and dispensing as needed
  • Uphold the clinic's standards of customer service and ethical conduct.
Administrative / Clinic Support:
  • Assist with administrative tasks and operational support, including but not limited to, filing, emailing, order placement, payment and data entry.
  • Collaborate with all staff members to maintain an organized and efficient clinic environment.
  • Work closely with optometrists, opticians, optometric technicians, and other clinic staff to ensure seamless patient care.
  • Communicate effectively to relay important information and contribute to a positive team atmosphere.
Qualifications:
  • High school diploma or equivalent
  • Strong customer service skills focused on communication, listening and supporting a team based environment
  • Strong organizational abilities and attention to detail.
  • Proficiency in using office equipment and computer systems.
  • Willingness to embrace new technology and change

Elevate Eyecare is a growing network of optometry practices with team members who are passionate about delivering the best outcomes for patients.
Our vision is to be the best place to work and to deliver the ultimate patient experience to an ever-increasing number of people.
This is achieved through our four core values: patient first, growth-oriented, respect, and fun.
Experience local eyecare... elevated.

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