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Computer Support Assistant Jobs in California, MD

Armada Ltd

Security Assistant

Patuxent River, MD · On-site

$47.50/hr

Active TS/SCI The Security Assistant supports Sensitive Compartmented Information (SCI) and Special ... Skill in operating a personal computer and standard office equipment. * Knowledge of a variety of ...

Armada Ltd

Security Assistant

Patuxent River, MD · On-site

$37K - $46K/yr

Active TS/SCI The Security Assistant supports Sensitive Compartmented Information (SCI) and Special ... Skill in operating a personal computer and standard office equipment. * Knowledge of a variety of ...

Armada Ltd

Security Assistant

Patuxent River, MD · On-site

$47.50/hr

Active TS/SCIThe Security Assistant supports Sensitive Compartmented Information (SCI) and Special ... Skill in operating a personal computer and standard office equipment.Knowledge of a variety of ...

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Computer Support Assistant information

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How much do computer support assistant jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for computer support assistant in California, MD is $17.82, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $19.57 per hour, depending on experience, location, and employer.

What is a computer support assistant?

Computer Support Assistants are professionals who provide technical support and assistance to users experiencing issues with computer hardware, software, or network systems. They help troubleshoot problems, install and configure new technology, and guide users on proper equipment use. Their role is essential in maintaining the smooth operation of computer systems in various organizations, ensuring minimal downtime and efficient resolution of IT-related issues.

What are the key skills and qualifications needed to thrive as a computer support assistant, and why are they important?

A Computer Support Assistant needs a strong understanding of computer hardware, software troubleshooting, and basic networking, usually supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and problem-solving abilities help them effectively assist users and resolve issues efficiently. These skills ensure timely technical support, minimize downtime, and promote user satisfaction within an organization.

What are some common challenges faced by computer support assistants, and how can they be effectively managed?

Computer Support Assistants often encounter challenges such as troubleshooting a wide variety of technical issues, managing multiple support requests simultaneously, and communicating solutions to users with varying levels of technical knowledge. To manage these effectively, it's important to prioritize tasks, stay organized, and utilize available documentation and knowledge bases. Strong communication skills and patience can also help in explaining technical information clearly to non-technical users, ensuring issues are resolved efficiently and users feel supported.

What is the difference between Computer Support Assistant vs Help Desk Technician?

AspectComputer Support AssistantHelp Desk Technician
CertificationsBasic certifications like CompTIA A+ often preferredSimilar certifications, often required or preferred
Work EnvironmentSupport in offices, schools, or corporate settingsHelp desk support, often remote or on-site in various industries
Job ResponsibilitiesAssist with hardware/software issues, setup, and troubleshootingRespond to user inquiries, diagnose problems, provide solutions
Industry UsageCommon in education, small businesses, and corporate ITWidespread across IT support services and customer service

Computer Support Assistants and Help Desk Technicians share similar roles in providing technical support, often requiring comparable certifications and working in similar environments. The main difference lies in the scope: Computer Support Assistants typically focus on hardware and basic software support, while Help Desk Technicians may handle a broader range of user issues, including software troubleshooting and remote support.

What skills do you need for a computer support assistant?

A computer support assistant needs strong technical skills in troubleshooting hardware and software issues, knowledge of operating systems, and familiarity with common tools like remote support software. Good communication skills are essential for explaining solutions to users, and basic certifications such as CompTIA A+ can enhance job prospects. Attention to detail and the ability to work under pressure are also important in this role.

What cities near California, MD are hiring for Computer Support Assistant jobs?

Cities near California, MD with the most Computer Support Assistant job openings:

Infographic showing various Computer Support Assistant job openings in California, MD as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $37,058 per year, or $17.8 per hour.

Network and Computer System Administrator

Patuxent River, MD

Digital Enterprise Solutions, Inc.
IT Services • 51 - 200 employees
Learn more about Digital Enterprise Solutions, Inc.external

$110K - $160K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

New

Job description

Network and Computer System Administrator
Digital Enterprise Solutions, Inc. (DESI) is seeking a Network and Computer System Administrator to join our team of qualified, diverse individuals. This is a Full-time (Regular) Exempt (Salary) position located in Patuxent River, MD 20670.
Where innovation meets excellence, we drive the future of technology. As a valued member of the enterprise engineering and hosting team, you will play a key role in delivering state-of-the-art Information Technology solutions that support our customer. We are looking for qualified candidates who are ready to collaborate, innovate, and make an impact in a fast-paced, forward-looking environment where teamwork is at the heart of our success.
ROLES/RESPONSIBILITIES:
  • Install, configure, and maintain virtualized server infrastructure, including VMware vSphere (vCenter and ESXi), VMware Cloud Foundation (VCF), and SDDC Manager, across multi-site environments.
  • Administer VMware VDI (Horizon), including provisioning, cloning, and maintaining virtual desktops and supporting servers.
  • Create, configure, and support VMware products and services; manage user profiles and access controls for VMware infrastructure and devices.
  • Perform Active Directory and SCCM administration, including Group Policy Object (GPO) creation and management via PowerShell.
  • Develop and execute scripts in PowerShell (including VMware PowerCLI) and Linux to automate system administration, configuration, and maintenance tasks.
  • Monitor system, network, and server resources to verify integrity, availability, and performance; review system and application logs and confirm completion of scheduled jobs, including backups.
  • Analyze resource consumption and control user access across network and server environments.
  • Install, upgrade, and maintain software and associated licenses.
  • Perform Assured Compliance Assessment Solution (ACAS) administration, including configuring and running vulnerability scans.
  • Apply Security Technical Implementation Guides (STIGs) to harden systems in accordance with DoD security requirements.
  • Support Risk Management Framework (RMF) activities, including documentation and compliance tasks required for authorization and accreditation.
  • Perform DevSecOps duties, integrating security practices into development and operational workflows.
  • Assist in network emulation/virtualization, analysis, planning, and coordination between network and data communications hardware and software.
EDUCATION/EXPERIENCE REQUIREMENTS:
To be considered for this position, you must meet the education and experience listed below:
  • High School diploma or GED is required.
  • BS degree in Information Technology, Cybersecurity, Computer Science, Information Systems, Data Science, or Software Engineering is preferred.
  • Three (3) or more years of experience performing work related to the roles/responsibilities listed above.
MINIMUM QUALIFICATIONS:
To be considered for this position, you must minimally meet the knowledge, skills, and abilities listed below:
  • One of the following certifications: CCNA Security, CySA+, GICSP, GSEC, Security+ CE, or SSCP.
  • Excellent written and verbal communication skills.
  • US Citizenship is required due to US government contract requirements.
  • Active TOP SECRET clearance with the ability to become SCI eligible.
PREFERRED QUALIFICATIONS:
Candidates with experience or knowledge in these desired skills will be given preferential consideration:
  • Demonstrated knowledge of AWS GovCloud IL2, AWS GovCloud IL4, AWS GovCloud IL5, or AWS GovCloud IL6 environments or Microsoft Azure.
COMPENSATION amp; BENEFITS:
The compensation range is based on industry compensation data and/or position budget and reflects our commitment to transparency and fairness:
  • The annual compensation range is $110,000 to $160,000, commensurate with education, certifications, and experience.
  • Other compensation may include discretionary bonuses, referral rewards, and spot awards.
  • Full-time benefits include comprehensive health insurance (medical, dental, vision), Health Reimbursement Account (HRA), paid time off, paid holidays, life insurance with accidental death and dismemberment, short-term disability insurance, long-term disability, 401(k) with matching.
This position is contingent upon customer approval/funding.
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
For a listing of all DESI open positions, please visit the “Careers” section of our website at https://www.ilikedesi.com/careers

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