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Computer Support Assistant Jobs in California, MD

Saalex

Junior Mission Planning Engineer

Lexington Park, MD · On-site

$65K - $95K/yr

Support evaluation of mission planning software functionality and interfaces * Assist in assessing ... Bachelor's degree in Engineering, Computer Science, Systems Engineering required and 0-3 years ...

Saalex

Junior Mission Planning Engineer

Lexington Park, MD · On-site

$65K - $95K/yr

Support evaluation of mission planning software functionality and interfaces * Assist in assessing ... Bachelor's degree in Engineering, Computer Science, Systems Engineering required and 0-3 years ...

Saalex

Junior Mission Planning Engineer

Lexington Park, MD · On-site

$65K - $95K/yr

Support evaluation of mission planning software functionality and interfaces * Assist in assessing ... Bachelor's degree in Engineering, Computer Science, Systems Engineering required and 0-3 years ...

JET Systems

Be Seen First

CYBERSECURITY & SYSTEMS SUPPORT ANALYST

Lexington Park, MD · On-site

$78K - $110K/yr

... * Assist with the administration, configuration, monitoring, and troubleshooting of networks ... Bachelor's degree in Cybersecurity, Information Systems, Computer Science, Information Technology ...

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Showing results 21-40

All JobsComputer Support JobsComputer Support Assistant JobsComputer Support Assistant Jobs in California, MD

Computer Support Assistant information

See California, MD salary details

$11

$17

$25

How much do computer support assistant jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for computer support assistant in California, MD is $17.82, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $19.57 per hour, depending on experience, location, and employer.

What is a computer support assistant?

Computer Support Assistants are professionals who provide technical support and assistance to users experiencing issues with computer hardware, software, or network systems. They help troubleshoot problems, install and configure new technology, and guide users on proper equipment use. Their role is essential in maintaining the smooth operation of computer systems in various organizations, ensuring minimal downtime and efficient resolution of IT-related issues.

What are the key skills and qualifications needed to thrive as a computer support assistant, and why are they important?

A Computer Support Assistant needs a strong understanding of computer hardware, software troubleshooting, and basic networking, usually supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and problem-solving abilities help them effectively assist users and resolve issues efficiently. These skills ensure timely technical support, minimize downtime, and promote user satisfaction within an organization.

What are some common challenges faced by computer support assistants, and how can they be effectively managed?

Computer Support Assistants often encounter challenges such as troubleshooting a wide variety of technical issues, managing multiple support requests simultaneously, and communicating solutions to users with varying levels of technical knowledge. To manage these effectively, it's important to prioritize tasks, stay organized, and utilize available documentation and knowledge bases. Strong communication skills and patience can also help in explaining technical information clearly to non-technical users, ensuring issues are resolved efficiently and users feel supported.

What is the difference between Computer Support Assistant vs Help Desk Technician?

AspectComputer Support AssistantHelp Desk Technician
CertificationsBasic certifications like CompTIA A+ often preferredSimilar certifications, often required or preferred
Work EnvironmentSupport in offices, schools, or corporate settingsHelp desk support, often remote or on-site in various industries
Job ResponsibilitiesAssist with hardware/software issues, setup, and troubleshootingRespond to user inquiries, diagnose problems, provide solutions
Industry UsageCommon in education, small businesses, and corporate ITWidespread across IT support services and customer service

Computer Support Assistants and Help Desk Technicians share similar roles in providing technical support, often requiring comparable certifications and working in similar environments. The main difference lies in the scope: Computer Support Assistants typically focus on hardware and basic software support, while Help Desk Technicians may handle a broader range of user issues, including software troubleshooting and remote support.

What skills do you need for a computer support assistant?

A computer support assistant needs strong technical skills in troubleshooting hardware and software issues, knowledge of operating systems, and familiarity with common tools like remote support software. Good communication skills are essential for explaining solutions to users, and basic certifications such as CompTIA A+ can enhance job prospects. Attention to detail and the ability to work under pressure are also important in this role.

What cities near California, MD are hiring for Computer Support Assistant jobs?

Cities near California, MD with the most Computer Support Assistant job openings:

Infographic showing various Computer Support Assistant job openings in California, MD as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $37,058 per year, or $17.8 per hour.

Senior Customer Tech Support Specialist (Help Desk)

Dahlgren, VA • On-site

Astrion
5 - 10K employees
Learn more about Astrionexternal

$65K - $72K/yr

Full-time

Re-posted 28 days ago

Job description

Overview

Senior Customer Technical Support Specialist 

JOB LOCATION: Dahlgren, Virginia 

JOB STATUS: Full Time

CLEARANCE: Secret

TRAVEL: Less than 10%

SALARY: $65,000 to $72,500

Astrion has a contingent opening for a Senior Customer Technical Support Specialist supporting the U.S. Navy’s Naval Surface Warfare Center Dahlgren Division (NSWCDD), located in Dahlgren, VA. Serve as a Help Desk Support III / mid-level IT professional handling escalated, complex technical issues that cannot be resolved by entry-level and follow-up support. Provide advanced troubleshooting for hardware, software, and network systems, and assist with equipment provisioning. 

REQUIRED QUALIFICATIONS / SKILLS

  • Six (6) years of professional experience in Industry, Federal or DoD Help Desk Support 
  • Experience using help desk tools such as BMC’s Remedy, BMC Helix ITSM, or ServiceNow 
  • Information Assurance Technical (IAT) Level III level with a Teir 5 (T5) investigation 

 PREFERRED QUALIFICATIONS / SKILLS 

  • Bachelor's degree in Information Technology, Computer Science, or a related field. 
  • CompTIA A+, Network+, MS-900, MD-102 

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