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Computer Support Assistant Jobs in Washington (NOW HIRING)

Stafford Consulting

Admin/Clerical Support I

Mclean, VA · Remote

$30K - $40K/yr

Demonstrated computer proficiency, especially with Microsoft Office (Word, Excel, PowerPoint ... Process and route incoming procurement transactions for assignment. * Assist with acquisition ...

Stafford Consulting

Admin/Clerical Support I

Tysons, VA · Remote

$30K - $40K/yr

Demonstrated computer proficiency, especially with Microsoft Office (Word, Excel, PowerPoint ... Process and route incoming procurement transactions for assignment. * Assist with acquisition ...

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Computer Support Assistant information

See Washington salary details

$11

$19

$27

How much do computer support assistant jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for computer support assistant in Washington is $19.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $21.25 per hour, depending on experience, location, and employer.

What is a computer support assistant?

Computer Support Assistants are professionals who provide technical support and assistance to users experiencing issues with computer hardware, software, or network systems. They help troubleshoot problems, install and configure new technology, and guide users on proper equipment use. Their role is essential in maintaining the smooth operation of computer systems in various organizations, ensuring minimal downtime and efficient resolution of IT-related issues.

What are the key skills and qualifications needed to thrive as a computer support assistant, and why are they important?

A Computer Support Assistant needs a strong understanding of computer hardware, software troubleshooting, and basic networking, usually supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and problem-solving abilities help them effectively assist users and resolve issues efficiently. These skills ensure timely technical support, minimize downtime, and promote user satisfaction within an organization.

What are some common challenges faced by computer support assistants, and how can they be effectively managed?

Computer Support Assistants often encounter challenges such as troubleshooting a wide variety of technical issues, managing multiple support requests simultaneously, and communicating solutions to users with varying levels of technical knowledge. To manage these effectively, it's important to prioritize tasks, stay organized, and utilize available documentation and knowledge bases. Strong communication skills and patience can also help in explaining technical information clearly to non-technical users, ensuring issues are resolved efficiently and users feel supported.

What is the difference between Computer Support Assistant vs Help Desk Technician?

AspectComputer Support AssistantHelp Desk Technician
CertificationsBasic certifications like CompTIA A+ often preferredSimilar certifications, often required or preferred
Work EnvironmentSupport in offices, schools, or corporate settingsHelp desk support, often remote or on-site in various industries
Job ResponsibilitiesAssist with hardware/software issues, setup, and troubleshootingRespond to user inquiries, diagnose problems, provide solutions
Industry UsageCommon in education, small businesses, and corporate ITWidespread across IT support services and customer service

Computer Support Assistants and Help Desk Technicians share similar roles in providing technical support, often requiring comparable certifications and working in similar environments. The main difference lies in the scope: Computer Support Assistants typically focus on hardware and basic software support, while Help Desk Technicians may handle a broader range of user issues, including software troubleshooting and remote support.

What skills do you need for a computer support assistant?

A computer support assistant needs strong technical skills in troubleshooting hardware and software issues, knowledge of operating systems, and familiarity with common tools like remote support software. Good communication skills are essential for explaining solutions to users, and basic certifications such as CompTIA A+ can enhance job prospects. Attention to detail and the ability to work under pressure are also important in this role.

What cities in Washington are hiring for Computer Support Assistant jobs?

Cities in Washington with the most Computer Support Assistant job openings:

Infographic showing various Computer Support Assistant job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $39,566 per year, or $19 per hour.

Clinic Support Specialist | PT Tech

Silver Spring, MD

Forever Fit Physical Therapy & Wellness LLC
Health Care and Social Assistance • 11 - 50 employees
Learn more about Forever Fit Physical Therapy & Wellness LLCexternal

$17 - $22/hr

Full-time

Posted 10 days ago

Job description

Forever Fit Physical Therapy and Wellness is looking for an energetic, detail-oriented Clinic Support Specialist (CSS) to be the heartbeat of our outpatient orthopedic clinic. You'll be the bridge between exceptional patient care and smooth day-to-day operations — the person patients remember, and the person therapists rely on.

What You'll Do

Patient Experience

  • Deliver a warm, consistent welcome and support patients from check-in through their first visit and beyond

  • Assist patients with exercise execution and place them on modalities (heat, ice, etc.) as directed

  • Proactively solve scheduling conflicts before they become problems

Administrative Ownership

  • Confirm new patient paperwork is complete and check that insurance benefits and authorization have been verified by our back-office team ahead of appointments.

  • Collect copays and balances with professionalism and accuracy

  • Fill same-day cancellations and keep the following week's schedule full

  • Basic clerical work and computer/data entry in our EHR system

Clinical & Environment Support

  • Assist therapists as needed to keep sessions running on time

  • Turn over treatment rooms between patients; keep equipment organized and sanitized

  • Monitor and restock supplies before shortages happen

  • Help maintain a clean, calm, organized clinic environment

What We're Looking For

  • Strong multitasker with excellent customer service instincts

  • Interest in physical therapy, exercise physiology, or healthcare administration

  • Comfortable with basic computer/clerical work

  • Basic health insurance knowledge a plus, not required

  • Prior experience helpful but not necessary — we train