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Computer Support Assistant Jobs in Washington (NOW HIRING)

Turn2Partners

Desktop Support Specialist

Arlington, VA · On-site

$80K/yr

Desktop Support Specialist Location: Arlington, VA (Hybrid) Clearance Requirement: U.S. Citizenship ... Maintain IT asset inventory and documentation * Assist with onboarding/offboarding from an IT ...

AEG

AV Support Technician

Landover, MD · On-site

$17/hr

This part-time, seasonal position will assist with ensuring TV's and other equipment are set up and ... Other related tasks to assist with event and game day preparations and support. Qualifications:

ATCC

Desktop Support Specialist

Manassas, VA · On-site

$60K/yr

Provide guidance and assistance to end users to promote effective and efficient use of technology. * IT Operations Support: Assist with office moves, equipment setup, and coordination with other IT ...

ATCC

Desktop Support Specialist

Manassas, VA · On-site

$60K/yr

Provide guidance and assistance to end users to promote effective and efficient use of technology. * IT Operations Support: Assist with office moves, equipment setup, and coordination with other IT ...

ATCC

Desktop Support Specialist

Manassas, VA · On-site

$60K/yr

Provide guidance and assistance to end users to promote effective and efficient use of technology. * IT Operations Support: Assist with office moves, equipment setup, and coordination with other IT ...

TJFACT

Executive VIP Support Specialist

Washington, DC · On-site

Executive VIP Support Specialist US Department of Treasury, Office of the Comptroller of Currency ... Service Desk is expected to assist VIP customers during after hours, weekend and holiday. * HQ ITCS ...

New

M&J Engineering

CAD Operator

Arlington, VA · On-site

$22.25 - $30.50/hr

M&J is seeking a CAD Operator to provide drafting, design, and technical drawing support for WMATA ... support. * Assist in the preparation of presentation materials, technical graphics, and exhibits ...

M&J Engineering

CAD Operator

Arlington, VA · On-site

$22.25 - $30.50/hr

M&J is seeking a CAD Operator to provide drafting, design, and technical drawing support for WMATA ... support. * Assist in the preparation of presentation materials, technical graphics, and exhibits ...

M&J Engineering

CAD Operator

Arlington, VA · On-site

$22.25 - $30.50/hr

M&J is seeking a CAD Operator to provide drafting, design, and technical drawing support for WMATA ... support. * Assist in the preparation of presentation materials, technical graphics, and exhibits ...

Avi Spl

Onsite Meeting Support

Reston, VA · On-site

$16.75 - $22.25/hr

... Assist with company meetings/functions that require use of AV infrastructure (audio, video ... Basic computer knowledge • Knowledge of basic signal flow for audio, video and control • ...

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All JobsComputer Support JobsComputer Support Assistant JobsComputer Support Assistant Jobs in Washington

Computer Support Assistant information

See Washington salary details

$11

$19

$27

How much do computer support assistant jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for computer support assistant in Washington is $19.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $21.25 per hour, depending on experience, location, and employer.

What is a computer support assistant?

Computer Support Assistants are professionals who provide technical support and assistance to users experiencing issues with computer hardware, software, or network systems. They help troubleshoot problems, install and configure new technology, and guide users on proper equipment use. Their role is essential in maintaining the smooth operation of computer systems in various organizations, ensuring minimal downtime and efficient resolution of IT-related issues.

What are the key skills and qualifications needed to thrive as a computer support assistant, and why are they important?

A Computer Support Assistant needs a strong understanding of computer hardware, software troubleshooting, and basic networking, usually supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Excellent communication, patience, and problem-solving abilities help them effectively assist users and resolve issues efficiently. These skills ensure timely technical support, minimize downtime, and promote user satisfaction within an organization.

What are some common challenges faced by computer support assistants, and how can they be effectively managed?

Computer Support Assistants often encounter challenges such as troubleshooting a wide variety of technical issues, managing multiple support requests simultaneously, and communicating solutions to users with varying levels of technical knowledge. To manage these effectively, it's important to prioritize tasks, stay organized, and utilize available documentation and knowledge bases. Strong communication skills and patience can also help in explaining technical information clearly to non-technical users, ensuring issues are resolved efficiently and users feel supported.

What is the difference between Computer Support Assistant vs Help Desk Technician?

AspectComputer Support AssistantHelp Desk Technician
CertificationsBasic certifications like CompTIA A+ often preferredSimilar certifications, often required or preferred
Work EnvironmentSupport in offices, schools, or corporate settingsHelp desk support, often remote or on-site in various industries
Job ResponsibilitiesAssist with hardware/software issues, setup, and troubleshootingRespond to user inquiries, diagnose problems, provide solutions
Industry UsageCommon in education, small businesses, and corporate ITWidespread across IT support services and customer service

Computer Support Assistants and Help Desk Technicians share similar roles in providing technical support, often requiring comparable certifications and working in similar environments. The main difference lies in the scope: Computer Support Assistants typically focus on hardware and basic software support, while Help Desk Technicians may handle a broader range of user issues, including software troubleshooting and remote support.

What skills do you need for a computer support assistant?

A computer support assistant needs strong technical skills in troubleshooting hardware and software issues, knowledge of operating systems, and familiarity with common tools like remote support software. Good communication skills are essential for explaining solutions to users, and basic certifications such as CompTIA A+ can enhance job prospects. Attention to detail and the ability to work under pressure are also important in this role.

What cities in Washington are hiring for Computer Support Assistant jobs?

Cities in Washington with the most Computer Support Assistant job openings:

Infographic showing various Computer Support Assistant job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $39,566 per year, or $19 per hour.

Program Support Assistant

Washington, DC • On-site

DC Government Careers
See more jobs at DC Government Careersexternal

$51K - $67K/yr

Full-time

Posted 6 days ago

Job description

Job Summary
This position is located in the Central Detention Facility (CDF) or the Correctional Treatment Facility (CTF), located at 1901 D Street, SE Washington, DC. This position is located in the District of Columbia, Department of Corrections (DOC), Records Office.
This is a standardized position description that is utilized for any organizational entity in the District of Columbia Government. The primary purpose of this position is to performs administrative, program and clerical work to support an assigned program and its operations. Incumbent applies a broad and extensive clerical, administrative and technical procedures, methods, and techniques to support management and the program.
Duties and Responsibilities
Responds to a variety of inquiries and refers other inquiries to appropriate office staff or to other organizations, as required. Ascertains the nature of call or business of visitors and determines appropriate action. Personally, handles many requests for information; and resolves or assists in resolving a variety of conflicts that may arise. Receives and screens incoming correspondence; determines those correspondence that can be acted upon personally; and refers correspondence to supervisor or other appropriate staff personnel, as appropriate.
Maintains office records, locates, and compiles data/information from files for the development of reports. Keeps a project calendar and informs staff of deadlines, other important dates, and similar administrative support work. Serves as liaison in coordinating the submission of a variety of reports and data to ensure fulfillment of established program requirements. Reconciles monthly reports in an automated data management system, when necessary. Utilizes a personal computer for preparing written documents, responding to emails, storing, or retrieving information.
Qualifications and Education
Specialized Experience: Specialized experience is experience which is directly related to the position and has equipped the individual with the knowledge, skills, and abilities to successfully perform the duties of the position. To be creditable, at least one (1) year of specialized experience must have been equivalent to at least the next lower grade level in the normal line of progression.
Licenses and Certifications
None.
Working Conditions/Environment
Work is performed in an office setting that is adequately lighted, heated, and ventilated. Normal safety precautions are required.
OTHER SIGNIFICANT FACTS
Tour of Duty: Monday-Friday 8:00 am - 4:30 pm
Promotion Potential: No known promotion potential.
Pay Plan, Series, and Grade: CS-0303-7
Duration of Appointment: Career Service - Regular
Collective Bargaining Unit (Union): This position is in the collective bargaining unit represented by the DOC and the Fraternal Order of Police (FOP). You may be required to pay an agency service fee through payroll deduction.
Position Designation: The incumbent of this position will be subject to enhanced suitability screening pursuant to Chapter 4 of DC Personnel Regulations, Suitability Safety Sensitive. This position is subject to mandatory pre-employment and periodic Criminal Background Checks. This position is also subject to mandatory pre-employment drug testing.
TB test will be required for the entry on duty.
Residency Requirement: Applicants claiming Residency Preference will be required to maintain residency in the District of Columbia for a minimum of seven (7) years. Failure to do so may result in forfeiture of employment.
EEO Statement: The District of Columbia Government does not discriminate or retaliate in employment on the basis of race, color, religion, sex, pregnancy, gender identity and expression, national origin, family responsibilities, political affiliation, sexual orientation, marital status, homeless status, disability, genetic information, age, membership in an employee organization, participation in a legally protected activity, parental status, matriculation, personal appearance, credit information, status as a victim or family member of a victim of domestic violence, sexual offense, or stalking, military service, or other non-merit factor.

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