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Computer Support Analyst Jobs in Little Rock, AR

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Tactical Data Link Analyst

Little Rock, AR · On-site

Support includes assessment of existing data link architectures, communications infrastructure ... Bachelor's degree in Computer Science, Systems Engineering or a related technical discipline and 5+ ...

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Computer Support Analyst information

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$11

$23

$35

How much do computer support analyst jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for computer support analyst in Little Rock, AR is $23.90, according to ZipRecruiter salary data. Most workers in this role earn between $19.38 and $27.64 per hour, depending on experience, location, and employer.

What is a computer support analyst?

Computer Support Analysts are IT professionals who help organizations and individuals troubleshoot and resolve issues with computer hardware, software, and networks. They provide technical support, answer user questions, and guide people through problem-solving steps to restore proper system functioning. Their responsibilities may also include maintaining IT documentation, training users, installing updates, and escalating complex problems to higher-level technicians or engineers. They play a critical role in keeping business operations running smoothly by minimizing downtime related to technical issues.

What are the key skills and qualifications needed to thrive as a computer support analyst?

To thrive as a Computer Support Analyst, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and typically an associate's or bachelor's degree in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are commonly required. Excellent problem-solving skills, patience, and strong verbal communication help analysts effectively assist users and resolve issues. These skills ensure timely, accurate technical support, minimizing downtime and improving user satisfaction within organizations.

What are some common challenges computer support analysts face when assisting users remotely?

Computer Support Analysts often encounter challenges such as diagnosing technical issues without direct physical access to devices, managing communication barriers with users of varying technical proficiency, and prioritizing multiple support requests during peak times. To overcome these, analysts rely on remote access tools, clear and patient communication, and strong organizational skills. Building rapport and trust with users is also crucial, as it helps ensure effective problem resolution and a positive support experience.

What is the difference between Computer Support Analyst vs Help Desk Technician?

AspectComputer Support AnalystHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI Support Center Analyst
Work EnvironmentCorporate IT departments, technical support teamsHelp desk, call centers, remote support
ResponsibilitiesDiagnose hardware/software issues, system analysis, user supportRespond to user tickets, troubleshoot basic issues, escalate complex problems
Industry UsageIT services, corporate, governmentIT support, customer service, technical assistance

While both roles involve supporting users with technical issues, a Computer Support Analyst typically handles more complex problems, performs system analysis, and works in a broader IT environment. Help Desk Technicians focus on resolving basic user issues, often in call center settings. Both roles require similar certifications and are essential in maintaining IT operations.

What are popular job titles related to Computer Support Analyst jobs in Little Rock, AR?

For Computer Support Analyst jobs in Little Rock, AR, the most frequently searched job titles are:

What job categories do people searching Computer Support Analyst jobs in Little Rock, AR look for?

The top searched job categories for Computer Support Analyst jobs in Little Rock, AR are:

Computer Support Analyst jobs near you
Infographic showing various Computer Support Analyst job openings in Little Rock, AR as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $49,719 per year, or $23.9 per hour.

Administrative Support Specialist

RichSmith Management

Maumelle, AR • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 days ago

Job description

Administrative Support Specialist

RichSmith Management | North Little Rock, AR

Are you an organized, analytical professional who enjoys supporting executive leadership, improving processes, and managing high-level administrative projects? RichSmith Management is seeking an experienced Administrative Support Specialist to join our corporate office.

This is not an entry-level administrative position. We are looking for a highly organized professional with strong analytical skills, exceptional attention to detail, and the ability to manage multiple confidential projects while supporting executive leadership across our growing property management company.

Why Join RichSmith Management?

RichSmith Management is an Equal Opportunity Employer offering a comprehensive benefits package for full-time employees, including:

  • Medical, Dental & Vision Insurance
  • Flexible Spending Accounts (FSA/HSA)
  • 401(k) Retirement Plan
  • Paid Time Off & Paid Holidays
  • Collaborative corporate office environment
Key Responsibilities

As an Administrative Support Specialist, you will:

  • Support executive leadership with high-level administrative projects and operational initiatives.
  • Prepare, distribute, and maintain company and investor reporting, including quarterly financial and operational reports.
  • Assist with drafting responses and gathering documentation related to Fair Housing claims and legal matters.
  • Create and maintain company-wide databases, reports, and spreadsheet summaries for operational metrics and reporting.
  • Coordinate and organize documentation for insurance claims and other corporate projects.
  • Maintain and update company operations manuals, policies, forms, and standard operating procedures.
  • Edit, update, and distribute lease documents, addendums, and compliance forms within RealPage and the company Forms Library.
  • Assist with annual reporting requirements and regulatory documentation.
  • Coordinate lender and syndicator inspections, ensuring all requested documentation is complete and submitted on time.
  • Manage monthly tracking reports and administrative worksheets.
  • Provide front desk coverage and administrative support as needed.
  • Perform other projects and responsibilities as assigned.
Qualifications

Required:

  • Minimum 3 years of professional administrative or executive support experience.
  • Advanced proficiency with Microsoft Office, especially Excel, Word, and Outlook.
  • Excellent organizational and time management skills.
  • Strong analytical and problem-solving abilities.
  • High attention to detail with exceptional accuracy.
  • Ability to manage multiple priorities while meeting deadlines.
  • Professional communication skills, both written and verbal.
  • Ability to handle confidential information with discretion.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Experience using multi-line phone systems.

Preferred:

  • Experience with RealPage/OneSite.
  • Experience supporting executive leadership.
  • Background in property management, real estate, finance, legal, or compliance.
  • Experience creating reports, spreadsheets, and company documentation.
What We're Looking For

The ideal candidate is:

  • Highly organized and dependable
  • Detail-oriented with excellent follow-through
  • Comfortable managing confidential information
  • Self-motivated and proactive
  • Skilled at balancing multiple deadlines
  • A team player who enjoys supporting a growing organization
Education
  • High school diploma or equivalent required.
  • Associate's or Bachelor's degree in Business Administration, Accounting, or a related field is a plus.
Work Environment
  • Full-time, in-office position located in North Little Rock, Arkansas
  • Monday–Friday business hours
  • Primarily sedentary office environment with frequent computer use
  • Occasional lifting of up to 50 pounds
  • Ability to navigate stairs within the corporate office as needed.
Join Our Team

If you're an experienced administrative professional who thrives in a fast-paced corporate environment and enjoys supporting executive leadership while keeping operations running smoothly, we'd love to hear from you.

Apply today and become an essential part of the RichSmith Management team!

Apply