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Computer Software Trainer Jobs in Edmonton, AB (NOW HIRING)

PCL Construction

Software Developer

Edmonton, AB · On-site

Access world-class training through PCL's College of Construction * Advance your career through ... Postsecondary degree or diploma in computer technology or a related discipline. * Strong verbal and ...

PCL Construction

Software Developer

Edmonton, AB · On-site

Access world-class training through PCL's College of Construction * Advance your career through ... Postsecondary degree or diploma in computer technology or a related discipline. * Strong verbal and ...

PCL Construction

Software Developer

Edmonton, AB

Access world-class training through PCL's College of Construction * Advance your career through ... Postsecondary degree or diploma in computer technology or a related discipline. * Strong verbal and ...

Bunge

Millwright

Fort Saskatchewan, AB

CA$44/hr

... plant safety training and hazard detection Participate with the maintenance team members for ... Be available for on-call and emergency call-ins, including nights and weekends Computer / software ...

Bunge

Millwright

Fort Saskatchewan, AB · On-site

CA$44/hr

Participate in the training of new maintenance staff * Compliance with all applicable safety rules ... Computer / software skills (e.g., Microsoft Office, Custom Software, etc.) * Ability to problem ...

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All JobsComputer Software Trainer JobsComputer Software Trainer Jobs in Edmonton, AB

Computer Software Trainer information

What is the difference between Computer Software Trainer vs Software Developer?

AspectComputer Software TrainerSoftware Developer
CredentialsTypically requires a degree in computer science or related field, plus certifications like CompTIA or MicrosoftRequires a degree in computer science, software engineering, or related field; certifications vary
Work EnvironmentTraining sessions, classrooms, corporate training centersOffice, development labs, remote work
Employer & Industry UsageEducational institutions, corporate training firms, tech companiesTech companies, startups, software firms
Common Search & ComparisonOften compared for training skills vs coding skillsCompared for coding, development, and project work

The main difference is that a Computer Software Trainer focuses on teaching users or employees how to use software applications, while a Software Developer designs, codes, and maintains software programs. Both roles require technical knowledge, but trainers emphasize instructional skills, whereas developers focus on creating software solutions.

What cities near Edmonton, AB are hiring for Computer Software Trainer jobs?

Cities near Edmonton, AB with the most Computer Software Trainer job openings:

Computer Software Trainer jobs near you
Infographic showing various Computer Software Trainer job openings in Edmonton, AB as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, 2% Contract, and 1% Nights. Highlights an 76% Physical, 3% Hybrid, and 21% Remote job distribution.

Software Support Representative

Sherwood Park, AB • On-site

BIS Safety Software
See more jobs at BIS Safety Softwareexternal

CA$23 - CA$24/hr

Full-time

Medical, Dental, Vision, Life

Re-posted 4 days ago

Job description

 
BIS Safety Software is a SaaS company on a mission to change how organizations manage safety, learning, and compliance. Since 2006, we've been committed to delivering exceptional customer experiences, helping organizations get the most out of our software while supporting safer, more compliant workplaces. As we continue to grow, we're looking for someone who is passionate about creating exceptional client experiences and helping organizations successfully adopt our software.
 
About the Role
 
As a Software Support Representative, you'll be the first point of contact for our customers, providing exceptional, knowledgeable technical support and helping them get the most out of our software. You'll solve problems, build strong relationships, and create positive experiences that leave a lasting impression. If you're passionate about helping people and enjoy a fast-paced, collaborative environment, this could be the role for you. 
 
This is an in-person role based out of our Sherwood Park, AB office. 
In this role, you'll be expected to:
  • Deliver exceptional technical support to customers via phone and email, ensuring timely and effective resolution of inquiries.
  • Build trusted relationships with customers by providing friendly, knowledgeable, and solution-focused support.
  • Troubleshoot software issues and guide customers through best practices to help them get the most out of the BIS Safety Software platform.
  • Educate customers on software features and functionality through clear explanations and product guidance.
  • Document customer inquiries, feature requests, and enhancement ideas to support continuous product improvement.
  • Test new features and software updates to ensure quality and functionality before release.
  • Partner with Development and other internal teams to resolve complex issues and advocate for customer needs.
  • Identify opportunities to improve internal processes, support documentation, and the overall customer experience.
  • Monitor recurring customer trends and feedback to help drive continuous improvements across the business.
  • Contribute to a collaborative, customer-focused team by participating in daily meetings and sharing knowledge with colleagues.
 
You might be the right fit if you:
  • Minimum of 2 years of experience delivering exceptional customer service
  • Enjoy helping people and solving problems
  • Possess strong computer skills and the ability to quickly learn new software
  • Possess excellent listening and communication skills
  • Confidently handle complex customer inquiries 
  • Thrive in a fast-paced, dynamic environment
  • Maintain a positive attitude and strong attention to detail
  • Proficiency in Microsoft Word and Excel
Bonus points if you have:
  • Experience as a team lead or supervisor in a previous role
  • Experience in providing technical support for software providers
Compensation and benefits:
  • Employee Stock Ownership Plan (ESOP)
  • Full medical, dental, and vision coverage
  • Life insurance and disability insurance
  • Health spending account
  • Flexible working hours
  • On-the-job training and growth opportunities
  • Free on-site parking
$23 - $24 an hour
Salary ranges are based on experience, reflecting the unique skillset each individual brings to the role.
About BIS:
 
BIS Safety Software has been headquartered in Sherwood Park, Alberta, since 2006. We build software that helps organizations manage safety training, learning, and compliance - and we're growing!
 
A few things that make us different: we don't use job titles internally - we value humility and contribution over hierarchy. We move fast, integrate new ideas quickly, and give people real ownership of their work. And through our Employee Stock Ownership Plan (ESOP), you have the opportunity to own a piece of the company you're helping build.
 
How to apply:
 
Visit our Careers Page for more information. We sincerely thank all applicants for their interest. Only those selected for interviews will be contacted.
 
Job ID #T202607-09CCE
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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