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Computer Science Entry Level Remote Jobs in Rochester, NY

HHUNY, Inc.

Help Desk Support Specialist

Rochester, NY · Remote

$25 - $28.85/hr

Associates degree in computer science, information technology, or a related field Bachelors degree ... remote workforce, and an Employee Assistance Plan, just to name a few! If you feel this is the ...

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Computer Science Entry Level Remote information

What are the key skills and qualifications needed to thrive in the Computer Science Entry Level Remote position, and why are they important?

To thrive as a Computer Science Entry Level Remote professional, you need a solid understanding of programming languages (such as Python or Java), data structures, algorithms, and a relevant bachelor's degree or equivalent coursework. Familiarity with version control systems (like Git), collaborative coding platforms, and project management tools is typically required. Strong organizational skills, proactive communication, and the ability to work independently are crucial soft skills for remote work. These abilities ensure you can deliver quality technical solutions, collaborate effectively with distributed teams, and adapt to the unique demands of a remote environment.

What is a Computer Science Entry Level Remote job?

A Computer Science Entry Level Remote job is a position for recent graduates or individuals with minimal experience in computer science, allowing them to work from home or another remote location. These roles often involve software development, data analysis, IT support, or QA testing. Employers typically seek candidates with programming knowledge, problem-solving skills, and familiarity with technologies like Python, Java, or SQL. Remote work requires strong communication and self-discipline to collaborate effectively with teams.

What are some typical challenges faced by entry-level computer science professionals working remotely?

Entry-level computer science professionals working remotely often face challenges such as managing time effectively without direct supervision, staying motivated, and overcoming feelings of isolation. Communication can also be more complex, as remote teams rely heavily on written channels and scheduled meetings to collaborate. However, most companies provide onboarding support, mentoring programs, and regular check-ins to help new hires integrate smoothly. Developing strong self-discipline and proactively reaching out to coworkers can significantly ease the transition and contribute to long-term success in a remote role.

What are popular job titles related to Computer Science Entry Level Remote jobs in Rochester, NY? For Computer Science Entry Level Remote jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Computer Science Entry Level Remote jobs in Rochester, NY look for? The top searched job categories for Computer Science Entry Level Remote jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Computer Science Entry Level Remote jobs? Cities near Rochester, NY with the most Computer Science Entry Level Remote job openings:
Computer Science Entry Level Remote jobs near you
Infographic showing various Computer Science Entry Level Remote job openings in Rochester, NY as of June 2026, with employment types broken down into 63% Full Time, 25% Part Time, 1% Temporary, 10% Contract, and 1% Nights. Highlights an 38% Physical, 3% Hybrid, and 59% Remote job distribution.

Help Desk Support Specialist

HHUNY, Inc.

Rochester, NY • Remote

$25 - $28.85/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago

Job description

Position Description: The Help Desk Support Specialist is assigned to support HHUNY by aiding HHUNY staff, care management agencies and HHUNY providers. The position will provide support for Netsmart CareManager, Okta, Team Dynamix, and other HHUNY applications by HHUNY staff and external Care Management Agency staff, and ensure requestors questions get answered.
Essential Duties & Responsibilities:
Function as Netsmart CareManager internal super-user by understanding all configuration logic and how future changes impact logic, build, reporting, etc.
Provide all application support functions for system end-users.
Serves as the first line of assistance with customers in addressing technical issues. This role requires conveying technical information to users in a way they can easily understand.
Manage credentials for the systems necessary for internal and external users.
Identify trends and training opportunities based on ticket submission with HHUNY Training team.
Manage Team Dynamix incidents to completion.
Manage ticket submissions and follow up with Netsmart help desk.
Continue to optimize use of help desk tools to streamline end user support.
Facilitate ongoing communication and meetings with external vendors.
Provide Tier 1 AWS workspace and configuration support.
Perform other related duties as assigned.
This position requires the employee to be located in upstate New York, preferably within 40 miles of Rochester, NY.
This position is fully remote, however, on limited occasion there may be a requirement to meet in the office per supervisory request, including new employee onboarding.
Minimum Qualifications:
Associates degree in computer science, information technology, or a related field
Bachelors degree in a related field is preferred beyond minimum requirements
HHUNY provides administrative support and governance to five affiliated Health Homes and over 90 Care Management Agencies in New York State. HHUNY has been at the forefront of adopting a person-centered, recovery-focused delivery service model for its Health Home members.
HHUNY offers a competitive benefits package which includes 28 days of paid time off per year immediately upon hire (8.62 hours earned each pay period), 14 paid holidays, comprehensive medical, dental and vision coverage, 401(K) retirement savings plan with 6% employer match, a fully remote workforce, and an Employee Assistance Plan, just to name a few!
If you feel this is the right fit for you, come join our amazing HHUNY team!
$25.00 - $28.85 Hourly

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