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Computer Operator Jobs in El Paso, TX (NOW HIRING)

Resolution Think

Computer Operator

El Paso, TX · On-site

The Computer Operator will be the frontline representative for Resolution Think LLC, acting as the Single Point of Contact (SPOC) for VA end-users requiring technical assistance. This role requires ...

Mount Franklin Foods

Batchroaster Operator

El Paso, TX · On-site

$14 - $18.50/hr

Operator must know how to light both roasters * Must know how to fill the roasters with oil if ... Basic computer knowledge * Mechanically inclined * Must be able to cross-train in other positions ...

Integrity Staffing Solutions

Forklift Operator

El Paso, TX · On-site

$15 - $16/hr

In this role, you will be responsible for operating forklifts to move, locate, stack, and count ... Basic math and computer skills (inventory systems experience a plus). * Strong attention to detail ...

Plastic Molding Technology LLC

Operator I

El Paso, TX · On-site

Ensure all assigned machines are operating safely, efficiently, and reliably, according to ... Basic computer skills * Demonstrated mechanical ability. Plastic Molding Technology does not accept ...

Nexpera LLC

Chemical Operator

El Paso, TX · On-site

$14.75 - $17/hr

The Operator will perform basic maintenance repair and upkeep on area equipment. Job tasks are ... computer systems and software applications * Willing and able to work 12-hour rotating shifts ...

Nexpera LLC

Chemical Operator

El Paso, TX · On-site

$14.75 - $17/hr

The Operator will perform basic maintenance repair and upkeep on area equipment. Job tasks are ... computer systems and software applications * Willing and able to work 12-hour rotating shifts ...

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All JobsComputer Operator JobsComputer Operator Jobs in El Paso, TX

Computer Operator information

See El Paso, TX salary details

$12

$22

$34

How much do computer operator jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for computer operator in El Paso, TX is $22.05, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $24.81 per hour, depending on experience, location, and employer.

What is a Computer Operator?

Computer operators who work in the IT (information technology) field, specialize in computer systems, peripherals, and software applications. It is their job to troubleshoot computer issues and to diagnose and resolve problems users may have with printers, monitors, storage devices, and other hardware. They may also work on networks and software applications. They may work on-site or remotely.

What are the key skills and qualifications needed to thrive as a Computer Operator, and why are they important?

To thrive as a Computer Operator, you need a solid understanding of computer systems, operating procedures, and troubleshooting, usually supported by a diploma or associate’s degree in information technology or a related field. Familiarity with mainframe or server environments, command-line interfaces, batch processing software, and monitoring tools is typically required. Strong attention to detail, problem-solving abilities, and effective communication help Computer Operators quickly resolve issues and ensure smooth operations. These skills are crucial for minimizing downtime, maintaining data integrity, and supporting the continuous functioning of critical IT systems.

What jobs pay 4000 a week without a degree?

For a Computer Operator, earning $4,000 a week without a degree is uncommon, as most roles in this field typically pay less. High-paying positions in related IT or technical fields may require specialized skills, certifications, or extensive experience rather than formal degrees. Generally, achieving such income levels often involves advanced technical expertise, certifications, or managerial responsibilities.

What are some common challenges faced by Computer Operators, and how can they be managed effectively?

Computer Operators often encounter challenges such as managing system downtimes, responding to technical errors, and ensuring the smooth operation of scheduled batch jobs. These challenges can be managed by staying vigilant, following predefined protocols for troubleshooting, and maintaining clear communication with IT support teams. Proactively monitoring system performance and keeping detailed logs also helps in resolving issues more efficiently and minimizing disruptions to business operations.

What is an operator on a computer?

A computer operator is a professional responsible for monitoring and controlling computer systems and mainframes, ensuring smooth operation and handling routine tasks such as system backups, data entry, and troubleshooting. They often work with specific hardware and software tools and may require knowledge of operating procedures and safety protocols.

What is the difference between Computer Operator vs Data Entry Clerk?

AspectComputer OperatorData Entry Clerk
Required CredentialsHigh school diploma, technical trainingHigh school diploma, basic computer skills
Work EnvironmentData centers, control rooms, IT departmentsOffices, administrative settings
Employer & Industry UsageIT companies, manufacturing, utilitiesHealthcare, finance, retail
Common Search & ComparisonOften compared for technical skills and responsibilities

Computer Operators and Data Entry Clerks both work with computers, but Computer Operators typically manage and monitor computer systems and hardware, while Data Entry Clerks focus on inputting data into databases. The roles overlap in basic computer skills, but Computer Operators require more technical training and work in environments that involve system oversight.

How much do computer operators make?

Computer operators in Texas typically earn an average annual salary of around $40,000 to $55,000, depending on experience, certifications, and the specific industry. They often work in data centers, IT departments, or control rooms, utilizing skills in system monitoring and troubleshooting.

What are computer operators?

Computer operators are professionals responsible for monitoring and controlling computer systems, especially mainframes, servers, or data processing systems. They ensure that hardware and software are running smoothly, troubleshoot issues, and perform routine maintenance or backups. Their role often includes starting or stopping systems, managing print jobs, and following operational procedures to support business needs. Computer operators may also document problems and escalate technical issues to IT support staff. They play a key part in ensuring the reliability and efficiency of an organization's technology infrastructure.

What does a computer operator work?

A computer operator is responsible for monitoring and controlling computer systems and mainframes to ensure smooth operation. They perform tasks such as starting and shutting down systems, troubleshooting issues, maintaining hardware and software, and following operational procedures, often working in shifts and using tools like monitoring software. Basic knowledge of operating systems and technical skills are essential for this role.
More about Computer Operator jobs
What are the most commonly searched types of Computer Operator jobs in El Paso, TX? The most popular types of Computer Operator jobs in El Paso, TX are:
What are popular job titles related to Computer Operator jobs in El Paso, TX? For Computer Operator jobs in El Paso, TX, the most frequently searched job titles are:
What job categories do people searching Computer Operator jobs in El Paso, TX look for? The top searched job categories for Computer Operator jobs in El Paso, TX are:
What cities near El Paso, TX are hiring for Computer Operator jobs? Cities near El Paso, TX with the most Computer Operator job openings:
Computer Operator jobs near you
Infographic showing various Computer Operator job openings in El Paso, TX as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $45,859 per year, or $22 per hour.

Computer Operator

Resolution Think

El Paso, TX • On-site

Full-time

Posted 19 days ago

Job description

Resolution Think is seeking a highly professional and skilled Computer Operator to support our Enterprise Service Desk (ESD) Managed Services contract with the Department of Veterans Affairs (VA). This role supports the VA's initiative to enhance the efficiency of its Tier-1 Enterprise Service Desk, providing 24x7x365 support to all VA End Users and designated executives/VIPs. Our team serves as the Single Point of Contact (SPOC) for all VA-approved technology issues, ensuring VA personnel can conduct their daily business without impediment.
Position Summary:
The Computer Operator will be the frontline representative for Resolution Think LLC, acting as the Single Point of Contact (SPOC) for VA end-users requiring technical assistance. This role requires exceptional customer service, meticulous attention to detail, and proficiency in incident/ticket management using the VA's ITSM tool. You will be responsible for providing accurate, timely, and professional support across various electronic media.
Responsibilities:
Customer Support and Communication
  • Handle incoming contacts promptly and professionally via multiple electronic channels, including Telephone (via toll-free access), Electronic mail, SMS/text messaging, Web-Chat submissions, and the Self-service web portal.
  • Act as the Single Point of Contact (SPOC) for all communications between end-users and the appropriate resolver groups regarding incidents and service requests.
  • Communicate the status of incidents and service requests (SRs) to end-users as changes occur.
  • Maintain a professional and courteous manner in all interactions, adhering to established monitoring criteria and customer service standards.
  • Develop expertise in handling VA inquiries using scripts and content provided by the Prime Contractor.

Incident and Service Request Management (Ticket Ownership)
  • Utilize the VA-provided ITSM tool to perform all incident/ticket management, workflow, and escalations.
  • Take ownership of all tickets from initiation to resolution, including logging, categorizing, prioritizing, and recording resolutions.
  • Provide a timely response to all tickets and SRs based on established priority and impact levels.
  • Transfer incidents to the appropriate work queue as required for resolution.
  • Immediately perform a warm transfer to the appropriate application resolver group for all application-related issues.
  • Maintain oversight for monitoring, controlling, and ensuring timely resolution of all Service Requests (SRs).
  • Escalate urgent, business critical, and VIP SRs according to established procedures.
Knowledge, Research, and Documentation
  • Access and utilize self-service knowledge articles, how-to guides, announcements, and FAQs to efficiently assist end-users and facilitate First Contact Resolution (FCR).
  • Conduct research of VA-approved sources of information to prepare accurate responses to inbound inquiries.
  • Accurately capture complaints in the VA-provided ITSM tool.
  • Recognize and report new trends of inquiries to the Prime Contractor to assist in the development of common responses.
  • Initiate and monitor trouble tickets and Service Requests (SRs).
  • Initiate and introduce workflows within the ITSM tool as directed.
  • Record all actions related to an Incident (e.g., response, status, and resolution or escalation) in the VA provided ITSM tool.

Training and Collaboration
  • Successfully complete and pass all testing and practicums for the comprehensive training provided by the Prime Contractor on VA programs, systems, applications, and customer service.
  • Participate in required status meetings or other ad-hoc meetings with the Prime Contractor's personnel or other stakeholders as directed.
  • Assist in updating training materials and content and help conduct corporate-specific training as directed by Prime Contractor's personnel.

Requirements:
  • High School Diploma or GED required; associate's or bachelor's degree in a related field is a plus.
  • Proven experience in a high-volume Service Desk, Help Desk, or Computer Operator role, preferably supporting a large-scale enterprise environment.
  • Demonstrated experience with Incident/Ticket Management and utilizing an IT Service Management (ITSM) tool (experience with the VA-provided tool is a strong plus).
  • Excellent verbal and written communication skills with a strong customer service orientation.
  • Ability to professionally and accurately handle inquiries across multiple communication channels (phone, email, chat, etc.).
  • Strong analytical and problem-solving skills with the ability to achieve First Contact Resolution (FCR) where possible.
  • Meticulous attention to detail for logging, categorizing, and maintaining ticket information.
  • Must be able to work a 24x7x365 shift schedule (including nights, weekends, and holidays) as the Service Desk operates continuously.
  • Must be able to successfully complete and pass all required VA and Prime Contractor training and testing.
  • Ability to perform research and leverage knowledge bases effectively.

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