Computer Lab Assistant Jobs in South Bend, IN (NOW HIRING)

Position:  BUILDING LEVEL TECHNICIAN/LEARNING LAB COORDINATOR Work Schedule:

Variable (per location), 199 work days/ 207 days with paid holidays, 29 hours per week

Evaluation:  after 90-days, thereafter annually 

Reports to:  Principal & Director of Information Technology

Compensation:                   Elementary Auxiliary Level III

Summary:  Building Technician/Learning Lab Coordinators serves as a team member under the direction of the School Principal.  Main duties will include hardware/software support, troubleshooting issues concerning hardware/software and maintaining a high level of customer service. Coordinate use of instructional software in the Learning Lab. Manage and maintain student data information for educational software. Supervise students in the Learning Lab and classrooms.

Essential Duties and Responsibilities:

1. Provide first line troubleshooting, evaluation, and resolution of any technical problem by:

• Resolving the problem within fifteen minutes or submitting a work order describing the specifics and attempted resolution;
• Performing minor technical repairs or replacements to monitors, input devices, peripherals, computer cards, etc.;
• Assisting end users in resolving software issues, including local software re-installation or application training;
• Serving as the contact person to whom technical problems are reported and managing the building level work order process.

1. Provide basic network support by:

• Performing maintenance such as back up, set-up and maintenance of user accounts, printer configurations, and installation of networked applications;
• Updating and maintaining assigned passwords and folders.

1. Document and properly communicate instances of failure, repair, installation, and removal of hardware.
2. Find a solution to a problem, submit a work order, if necessary, describing specifics of a problem and attempted solutions. Coordinate purchasing for the Learning Lab.
3. Assist users in resolving software conflicts and issues.
4. Train employees in the use of the lab and its software.
5. Organize, administer, and assess computerized testing for students. Maintain records on student progress.
6. Produce or assist teachers in producing reports on student achievement. Coordination of ISTEP materials, if needed.
7. Maintain Confidentiality.
8. Monitor safety procedures in the Learning Lab: fire, disaster, shelter in place, and code blue drills, and monitor cameras.
9. Act as a liaison between faculty and students.
10. Task assignments for this position are made by the building administrator and/or Director of IT (or Director's Corporate IT designate)according to each school's specific needs. The building administrator may have additional input in identifying other preferred qualifications and/or appropriate duties that may exceed those described above.

• Installation of software ensuring legality of licensing;
• Participation in staff development activities to improve and update technical knowledge and skills and to better serve users;
• Attending departmental staff meetings.

   13.  Respond to crises and provide aid in accordance with business continuity and disaster recovery plans.

   14.    Maintain Confidentiality.

Qualification Requirements:

    1. At least sixty credit hours or must take and pass the Paraprofessional test, in accordance with the No Child Left Behind Law.

    2. Technical skills and abilities with computer hardware and software.

3. Good interpersonal, communication, and organizational skills. Ability to be flexible.

4. Willingness to participate in on-going training to improve and/or develop job-related skills.

5. Strong Organizational Skills. Ability to be flexible. 

6. Excellent work habits, attendance record and successfully complete and pass all criminal history and child abuse clearances.

7. Shall remain free of any alcohol or non-prescribed controlled substance abuse in the workplace throughout his/her employment in the Corporation.

Physical Ability ~ Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

• While performing the duties of this job, the employee is occasionally required to stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls, reach with hands and arms, stoop, kneel, crouch or crawl, talk, and hear. The employee must occasionally lift and/or move up to 25 pounds.

Sensory Requirements ~ Most tasks require visual perception and discrimination. All tasks require oral communications ability.

Environmental Factors ~ The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job: 

• Tasks are regularly performed without potential exposure to adverse environmental conditions, such as temperature and noise extremes, odors, humidity, vibrations, traffic hazards, violence, disease, or pathogenic substances.
• The noise level in the work environment is usually moderate, however the noise level can vary depending upon daily activity, but will still remain within the acceptable noise level range

Mental Effort  ~ Normal Concentration/intensity, which may include prolonged mental effort with limited opportunity for breaks. 

~ When duties and responsibilities change and develop the job description will be reviewed and subject to changes of business necessity.

The Penn-Harris-Madison School Corporation will provide reasonable accommodations to qualified individuals with disabilities to allow them to perform the essential functions of the job when such individuals request an accommodation.