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Computer Lab Assistant Jobs in Baltimore, MD (NOW HIRING)

Dragos

Junior OT/ICS Lab Engineer

Hanover, MD · On-site

$105K/yr

... * Assist in reproducing reported issues or edge cases in a controlled lab environment * Participate ... Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, or related ...

Bucknell

Lab Director

Arbutus, MD

$100K - $131K/yr

Provide collaborative, timely support to faculty for laboratory instruction and assist and advise ... Experience with computer-aided design software, fabrication techniques and equipment (3D printing ...

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Computer Lab Assistant information

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How much do computer lab assistant jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for computer lab assistant in Baltimore, MD is $17.69, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.81 per hour, depending on experience, location, and employer.

What is a computer lab assistant?

Computer Lab Assistants are staff members who help maintain the computer lab environment in schools, colleges, libraries, or other institutions. Their duties typically include assisting users with computer hardware and software issues, maintaining equipment, ensuring lab rules are followed, and sometimes providing basic technical support or troubleshooting. They may also help set up computers for classes, install software updates, and keep the lab organized and secure. Computer Lab Assistants play a key role in ensuring that lab users have a smooth and productive experience.

What does a computer lab assistant do?

A Computer Lab Assistant regularly interacts with both students and faculty, providing technical support, troubleshooting hardware and software issues, and ensuring that lab resources are available and functioning. They may assist students with printing, accessing specialized software, or navigating network issues, while also helping faculty set up equipment for classes or presentations. Effective communication and problem-solving skills are essential, as the role often involves managing multiple requests and maintaining a supportive learning environment.

What are the key skills and qualifications needed to thrive as a computer lab assistant, and why are they important?

To thrive as a Computer Lab Assistant, you need a solid understanding of computer hardware/software, troubleshooting skills, and often at least a high school diploma or relevant coursework. Familiarity with operating systems (Windows, macOS, Linux), basic networking, and lab management software is typically required. Strong communication, patience, and customer service skills help you assist users and resolve issues effectively. These skills ensure efficient lab operations, timely technical support, and a positive user experience for all lab patrons.

What is the difference between Computer Lab Assistant vs Library Technician?

AspectComputer Lab AssistantLibrary Technician
Required CredentialsHigh school diploma; some roles may prefer technical certificationsAssociate degree in library science or related field
Work EnvironmentEducational institutions, computer labs, tech centersLibraries, educational institutions, archives
Employer & Industry UsageSchools, colleges, universitiesPublic and academic libraries
Common Search & ComparisonOften compared for tech support and equipment management rolesCompared for cataloging, assisting patrons, and resource management

The main difference between a Computer Lab Assistant and a Library Technician lies in their work environment and focus. Computer Lab Assistants primarily support technology and equipment in educational settings, while Library Technicians focus on managing library resources and assisting patrons. Both roles require technical skills, but their daily tasks and industry settings differ significantly.

What degree do I need to be a computer lab assistant?

A computer lab assistant typically does not require a specific degree but often benefits from a high school diploma or equivalent. Relevant skills include basic computer knowledge, familiarity with operating systems, and troubleshooting abilities; some positions may prefer or require postsecondary coursework or certifications in information technology or related fields.

What qualifications do I need to be a computer lab assistant?

A computer lab assistant typically needs a high school diploma or equivalent, along with basic computer skills and familiarity with operating systems, software, and hardware. Some positions may require technical certifications or experience with network troubleshooting, and strong communication skills are also beneficial.

What are popular job titles related to Computer Lab Assistant jobs in Baltimore, MD?

For Computer Lab Assistant jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Computer Lab Assistant jobs in Baltimore, MD look for?

The top searched job categories for Computer Lab Assistant jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Computer Lab Assistant jobs?

Cities near Baltimore, MD with the most Computer Lab Assistant job openings:

Computer Lab Assistant jobs near you
Infographic showing various Computer Lab Assistant job openings in Baltimore, MD as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 13% Part Time, 4% Contract, and 1% Nights. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $36,799 per year, or $17.7 per hour.

Junior OT/ICS Lab Engineer

Dragos

Hanover, MD • On-site

$105K/yr

Full-time

Posted 18 days ago

Job description

At Dragos, the mission is personal. The systems we protect deliver the water you drink, power your home, and keep the hospitals your community depends on running. Those critical infrastructure systems that power our civilization around the world are under attack every day by adversaries. When those systems fail, people are immediately at risk. We are the global leader in xOT cybersecurity, combining technology, threat intelligence, and expert services. The people here chose this work because they understand what is at stake. Here, you will find a remote-first mission-driven team across North America, Europe, the Middle East, and APAC built on authenticity, transparency, and trust. If safeguarding the systems that protect your family, friends, and community is the kind of work that matters to you, you are in the right place.
About the Role:
The Junior OT/ICS Lab Engineer is a hands-on technical role supporting the design, build, testing, and validation of operational technology environments. You will work alongside senior engineers to create realistic OT lab systems, test Dragos detection and response capabilities, validate platform performance, and support threat research activities. This role combines hands-on engineering work with exposure to real-world OT protocols, devices, and operational scenarios.
What We're Looking for:
You will need to be curious and hands-on. You understand networking fundamentals and are comfortable learning OT-specific concepts on the job. You're detail-oriented, methodical when troubleshooting, and not afraid to dig into technical documentation or ask for help when stuck. You work well in a collaborative environment, support other teams, and take ownership of lab infrastructure reliability. You're motivated by the mission-protecting critical infrastructure that civilization depends on-and you see this role as a springboard to deeper OT security expertise.
Responsibilities:
  • Lab Infrastructure & Operations
    • Build, configure, and maintain lab environments that simulate real OT operational scenarios
    • Set up and manage industrial control systems (PLCs, RTUs, HMIs) and networked industrial devices
    • Deploy sensors, data collection tools, and monitoring infrastructure to capture OT network traffic and telemetry
    • Document lab configurations, system topologies, and operational procedures for team reference
  • Testing & Validation
    • Execute test plans to validate Dragos platform capabilities against simulated OT threats and normal operational activity
    • Collect network traffic, device behavior, and telemetry data from lab systems to support research and product development
    • Assist in reproducing reported issues or edge cases in a controlled lab environment
    • Participate in threat scenario development and validation exercises
  • Support & Troubleshooting
    • Troubleshoot lab infrastructure issues, network connectivity problems, and device configuration challenges
    • Support internal and external teams requiring access to OT lab resources for research, testing, or validation
    • Contribute to lab documentation, runbooks, and training materials for team onboarding

Qualifications:
  • Required:
    • Strong foundation in networking: OSI model, TCP/IP, subnetting, routing, firewalls, and network protocols
    • Hands-on experience building or working with lab/test environments; familiarity with virtualization platforms (VMware, Hyper-V, KVM) or containerization
    • Basic understanding of IT infrastructure and security concepts
    • Comfortability working at the command line (Linux/Windows); scripting skills (Python, Bash, PowerShell) a plus
    • Ability to follow technical documentation, troubleshoot systematically, and ask clarifying questions
    • Willingness to learn OT-specific protocols and operational technology fundamentals
    • Ability to perform basic fabrication and panel building, including mounting/installing panels to engineering drawings and wiring devices and components. Welding, instrument fitting, and conduit work are not required for this role
  • Preferred:
    • Familiarity with industrial protocols (Modbus, Ethernet/IP, Profibus, DNP3) or SCADA/HMI systems
    • Experience with network packet analysis tools (Wireshark, tcpdump) or protocol decoding
    • Practical experience with PLCs, industrial IoT devices, or control system engineering
    • Experience with electrical troubleshooting (e.g., diagnosing circuits, relays, control wiring) is a plus
    • Security certifications (Security+, CEH, GCIA) or cybersecurity coursework
    • Experience in critical infrastructure or manufacturing environments
    • Familiarity with ICS security frameworks (NIST, NERC CIP, IEC 62443)
    • Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, or related technical Engineering field (or equivalent practical experience)

Compensation:
  • Salary: $105,000
  • Competitive Equity Package
  • Comprehensive Benefits Plan

#LI-JF1 #LI-REMOTE
#LI-NH1 #LI-REMOTE
Dragos is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local laws. All new hires must pass a background check as a condition of employment.

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